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Employee engagement and performance: a systematic literature review

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  • Motyka Błażej

    (Warsaw School of Economics, Collegium of World Economyaleja Niepodległości 162, 02-554 WarszawaWarszawa, Poland)

Abstract

Scholars and practitioners indicate that low level of employee engagement at work is currently one of the most alarming global economic problems. The potential consequence of this phenomenon is declining work performance. Therefore, it becomes important to understand the concept of work engagement, its meaning for employees, and implications for employers. The article is a systematic review of the body of literature, presenting the results of research on the association between employee engagement and various performance categories. The paper’s objective is to summarize prior studies based on their ordering and categorization, identify gaps in the current knowledge, and propose an agenda for future research. The article presents these findings in a synthetic manner, offering practical and academic implications arising therefrom. Results of the review indicate that, in the case of most peer-reviewed publications, a statistically significant relation between employee engagement and numerous categories and subcategories of performance was confirmed.

Suggested Citation

  • Motyka Błażej, 2018. "Employee engagement and performance: a systematic literature review," International Journal of Management and Economics, Warsaw School of Economics, Collegium of World Economy, vol. 54(3), pages 227-244, September.
    • Handle: RePEc:vrs:ijomae:v:54:y:2018:i:3:p:227-244:n:3
    DOI: 10.2478/ijme-2018-0018
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    References listed on IDEAS

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    2. Anitha J., 2014. "Determinants of employee engagement and their impact on employee performance," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(3), pages 308-323, April.
    3. Nebojsa S. Davcik, 2013. "The Use And Misuse Of Structural Equation Modeling In Management Research," Working Papers Series 2 13-07, ISCTE-IUL, Business Research Unit (BRU-IUL).
    4. Shantz, Amanda & Alfes, Kerstin & Truss, Catherine & Soane, Emma, 2013. "The role of employee engagement in the relationship between job design and task performance, citizenship and deviant behaviours," LSE Research Online Documents on Economics 48156, London School of Economics and Political Science, LSE Library.
    5. Menguc, Bulent & Auh, Seigyoung & Fisher, Michelle & Haddad, Abeer, 2013. "To be engaged or not to be engaged: The antecedents and consequences of service employee engagement," Journal of Business Research, Elsevier, vol. 66(11), pages 2163-2170.
    6. Soane, Emma & Truss, Catherine & Alfes, Kerstin & Shantz, Amanda & Rees, Chris & Gatenby, Mark, 2012. "Development and application of a new measure of employee engagement: the ISA engagement scale," LSE Research Online Documents on Economics 63486, London School of Economics and Political Science, LSE Library.
    7. Steffens, Niklas K. & Haslam, S. Alexander & Kerschreiter, Rudolf & Schuh, Sebastian C. & van Dick, Rolf, 2014. "Leaders enhance group members’ work engagement and reduce their burnout by crafting social identity," Zeitschrift fuer Personalforschung. German Journal of Research in Human Resource Management, Rainer Hampp Verlag, vol. 28(1-2), pages 173-194.
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    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    employee engagement; work engagement; process performance; outcome performance;
    All these keywords.

    JEL classification:

    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J53 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - Labor-Management Relations; Industrial Jurisprudence

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