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Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective

Author

Listed:
  • Bjarne Bergquist
  • Henrik Eriksson
  • Rickard Garvare
  • Jacob Hallencreutz
  • Jostein Langstrand
  • Erik Vanhatalo
  • Thomas Zobel

Abstract

The purpose of this article is to describe how Quality Management (QM) is perceived today by scholars at three Swedish universities, and into what QM is expected to develop into in twenty years. Data were collected through structured workshops using affinity diagrams with scholars teaching and performing research in the QM field. The results show that QM currently is perceived as consisting of a set of core of principles, methods and tools. The future outlook includes three possible development directions for QM are seen: [1] searching for a “discipline X” where QM can contribute while keeping its toolbox, [2] focus on a core based on the traditional quality technology toolbox with methods and tools, and [3] a risk that QM, as it is today, may seize to exist and be diffused into other disciplines.

Suggested Citation

  • Bjarne Bergquist & Henrik Eriksson & Rickard Garvare & Jacob Hallencreutz & Jostein Langstrand & Erik Vanhatalo & Thomas Zobel, 2012. "Alive and kicking–but will Quality Management be around tomorrow? A Swedish academia perspective," Quality Innovation Prosperity, Technical University of Košice, Department of integrated management, vol. 16(2).
    • Handle: RePEc:tuk:qipqip:v:16:y:2012:i:2:1
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    References listed on IDEAS

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    1. Elisabeth Schylander & André Martinuzzi, 2007. "ISO 14001 – experiences, effects and future challenges: a national study in Austria," Business Strategy and the Environment, Wiley Blackwell, vol. 16(2), pages 133-147, February.
    2. Petrus Kautto, 2006. "New instruments – old practices? The implications of environmental management systems and extended producer responsibility for design for the environment," Business Strategy and the Environment, Wiley Blackwell, vol. 15(6), pages 377-388, November.
    3. Totti Könnölä & Gregory C. Unruh, 2007. "Really changing the course: the limitations of environmental management systems for innovation," Business Strategy and the Environment, Wiley Blackwell, vol. 16(8), pages 525-537, December.
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    1. Dag Øivind Madsen, 2020. "Have the Reports of TQM’s Death Been Greatly Exaggerated? A Re-Examination of the Concept’s Historical Popularity Trajectory," Administrative Sciences, MDPI, vol. 10(2), pages 1-25, May.

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    More about this item

    Keywords

    Quality Management; Business Excellence; Change Management; Total Quality; Management; Future;
    All these keywords.

    JEL classification:

    • Z - Other Special Topics

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