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The influence of perceptions of usefulness, user ease, and security on interest in using fund e-wallet with e-trust as intervening variable

Author

Listed:
  • Mujiyana Mujiyana

    (Faculty of Economics, Gunadarma University)

  • Sahni Damerianta

    (Faculty of Economics, Gunadarma University)

  • Didin Mukodim

    (Faculty of Economics, Gunadarma University)

  • Ashur Harmadi

    (Faculty of Computer Science and Information Technology, Gunadarma University)

  • Indriyani Indriyani

    (Faculty of Computer Science and Information Technology, Gunadarma University)

Abstract

The use of Information Technology in the banking sector presents innovations in financial services that are practical, safe, fast, and offer many advantages. This innovation is certainly very useful during the COVID-19 pandemic. The purpose of this study is to determine the effect of perceived usefulness, perceived ease of use, and perceived security on interest in using Dana e-wallet through e-trust as an intervening variable. The type of research conducted by the researcher is associative research. The results showed that perceived usefulness, perceived convenience, and perceived security had a significant effect on e-trust. E-trust has an effect on interest in using e-wallet. Perceptions of benefits and security have an effect on interest in using e-wallet, while perceptions of convenience have a significant effect on interest in using funds through e-trust as an intervening variable.

Suggested Citation

  • Mujiyana Mujiyana & Sahni Damerianta & Didin Mukodim & Ashur Harmadi & Indriyani Indriyani, 2022. "The influence of perceptions of usefulness, user ease, and security on interest in using fund e-wallet with e-trust as intervening variable," Technium Social Sciences Journal, Technium Science, vol. 34(1), pages 708-717, August.
    • Handle: RePEc:tec:journl:v:34:y:2022:i:1:p:708-717
    DOI: 10.47577/tssj.v34i1.7132
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    References listed on IDEAS

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    1. Fred D. Davis & Richard P. Bagozzi & Paul R. Warshaw, 1989. "User Acceptance of Computer Technology: A Comparison of Two Theoretical Models," Management Science, INFORMS, vol. 35(8), pages 982-1003, August.
    2. Ricky Aditya & Aditya Wardhana, 2016. "Pengaruh perceived usefulness dan perceived ease of use terhadap behavioral intention dengan pendekatan Technology Acceptance Model (TAM) pada pengguna Instant Messaging LINE di Indonesia," Jurnal Siasat Bisnis, Management Development Centre (MDC) Department of Management, Faculty of Business and Economics Universitas Islam Indonesia, vol. 20(1), pages 24-32.
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    More about this item

    Keywords

    Influence; perceived usefulness; user's perception of ease of use; Security perception; interest in using; e-trust;
    All these keywords.

    JEL classification:

    • R00 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - General - - - General
    • Z0 - Other Special Topics - - General

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