IDEAS home Printed from https://ideas.repec.org/a/taf/conmgt/v21y2003i2p197-208.html
   My bibliography  Save this article

Accounting for rater credibility when evaluating AEC subcontractors

Author

Listed:
  • Martin Ekstrom
  • Hans Bjornsson
  • Clifford Nass

Abstract

In consumer electronic markets, rating mechanisms are important facilitators of trust between market participants. This paper investigates whether source credibility theory can support the evaluation of bidders in architecture/engineering/construction (AEC) electronic market places. In contrast to consumer electronic marketplaces, the raters in AEC communities are skilled and connected, necessitating a reputation mechanism to account for the relationship between the user and the rater. To solve this problem, TrustBuilder, a prototype rating tool, facilitates information sharing between peer industry practitioners by calculating a weighted rating based on source credibility theory. An experiment shows that AEC industry practitioners who evaluate bidding subcontractors trusted the information provided by TrustBuilder significantly more than information from a standard unweighted rating tool.

Suggested Citation

  • Martin Ekstrom & Hans Bjornsson & Clifford Nass, 2003. "Accounting for rater credibility when evaluating AEC subcontractors," Construction Management and Economics, Taylor & Francis Journals, vol. 21(2), pages 197-208.
  • Handle: RePEc:taf:conmgt:v:21:y:2003:i:2:p:197-208
    DOI: 10.1080/0144619032000049656
    as

    Download full text from publisher

    File URL: http://www.tandfonline.com/doi/abs/10.1080/0144619032000049656
    Download Restriction: Access to full text is restricted to subscribers.

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Patrick Sik-Wah Fong & Sonia Kit-Yung Choi, 2000. "Final contractor selection using the analytical hierarchy process," Construction Management and Economics, Taylor & Francis Journals, vol. 18(5), pages 547-557.
    2. M. Wanous & A. H. Boussabaine & J. Lewis, 2000. "To bid or not to bid: a parametric solution," Construction Management and Economics, Taylor & Francis Journals, vol. 18(4), pages 457-466.
    Full references (including those not matched with items on IDEAS)

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:taf:conmgt:v:21:y:2003:i:2:p:197-208. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Chris Longhurst). General contact details of provider: http://www.tandfonline.com/RCME20 .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.