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The Influence of Knowledge Sharing and Absorptive Capacity on Service Innovation Performance of Islamic Banking in North Borneo Indonesia

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  • Cheng-Wen Lee
  • Nurul Hidayat

Abstract

This research was conducted at Islamic banking company in North Borneo, Indonesia. To improve the performance of service innovation, companies need knowledge gained from knowledge sharing and absorptive capacity activities. The study was tested with 148 employees working in Islamic banking companies in North Borneo, Indonesia. Data were collected using survey method with a questionnaire. The survey responses submitted by the respondents in this study indicate that the effect of knowledge sharing and absorptive capacity on the performance of service innovation shows significant results. JEL classification numbers: D83, L89, M31Keywords: knowledge sharing, absorptive capacity, and service innovation performance.

Suggested Citation

  • Cheng-Wen Lee & Nurul Hidayat, 2018. "The Influence of Knowledge Sharing and Absorptive Capacity on Service Innovation Performance of Islamic Banking in North Borneo Indonesia," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 8(4), pages 1-2.
    • Handle: RePEc:spt:admaec:v:8:y:2018:i:4:f:8_4_2
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    References listed on IDEAS

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    1. Hsiu-Fen Lin, 2007. "Knowledge sharing and firm innovation capability: an empirical study," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 315 - 332, April.
    2. Peter J. Lane & Michael Lubatkin, 1998. "Relative absorptive capacity and interorganizational learning," Post-Print hal-02311860, HAL.
    3. Hsiu‐Fen Lin, 2007. "Knowledge sharing and firm innovation capability: an empirical study," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(3/4), pages 315-332, June.
    4. Andrew Chan & FRANK M. GO & RAY PINE, 1998. "Service Innovation in Hong Kong: Attitudes and Practice," The Service Industries Journal, Taylor & Francis Journals, vol. 18(2), pages 112-124, April.
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    More about this item

    Keywords

    knowledge sharing; absorptive capacity; and service innovation performance.;
    All these keywords.

    JEL classification:

    • D83 - Microeconomics - - Information, Knowledge, and Uncertainty - - - Search; Learning; Information and Knowledge; Communication; Belief; Unawareness
    • L89 - Industrial Organization - - Industry Studies: Services - - - Other

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