Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?
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References listed on IDEAS
- Ayşe Aytac & Veli Deniz, 2005. "Quality Function Deployment in Education: A Curriculum Review," Quality & Quantity: International Journal of Methodology, Springer, vol. 39(4), pages 507-514, August.
- Shun-Hsing Chen, 2012. "The establishment of a quality management system for the higher education industry," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(4), pages 1279-1296, June.
- Eva Lo Franco & Salvatore La Rosa, 2012. "Quality as an autonomous body of knowledge. An in-depth survey on Italian higher education," Quality & Quantity: International Journal of Methodology, Springer, vol. 46(3), pages 751-776, April.
- Mariusz Ligarski, 2009. "Appraisal of lecturers for the assessment of the quality of post-graduate studies," Quality & Quantity: International Journal of Methodology, Springer, vol. 43(1), pages 137-144, January.
More about this item
KeywordsBaldrige criteria; Education criteria for performance excellence (ECPE); Performance excellence; Higher education; Performance measurement;
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