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Information Technology As Moderator Between Knowledge Management And Organizational Performance

Author

Listed:
  • Yassine Boussenna

    (ENCGT - École Nationale de Commerce et de Gestion de Tanger)

  • Ouail El Kharraz

    (ENCGT - École Nationale de Commerce et de Gestion de Tanger)

Abstract

The main objective of this study was to verify the moderating role of Information Technology on the relationship between KM implementation and organizational performance in a university context through Abdelmalek Essaadi University. by collecting the views of teacher-researchers, using a hypothetical-deductive reasoning approach and a quantitative working method. Our questionnaire was administered to a representative sample of 88 teacher-researchers from the different institutions of the university under study. The results obtained using Hierarchical regression prove the moderating and positive role of Information technology on the intensity of the relationship between the application of the KM and (Training, research, publication, and governance) as indicators of organizational performance with a change in the correlation rate from R=0.917 to R=0.974 with the addition of leadership as a moderator variable with a degree of impact of 5.7%. This paper presents empirical evidence on the importance of the organizational, technical, and human factors on knowledge management implementation and enhancing performance.

Suggested Citation

  • Yassine Boussenna & Ouail El Kharraz, 2021. "Information Technology As Moderator Between Knowledge Management And Organizational Performance," Post-Print hal-03319115, HAL.
    • Handle: RePEc:hal:journl:hal-03319115
    DOI: 10.36713/epra8120
    Note: View the original document on HAL open archive server: https://hal.science/hal-03319115
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    References listed on IDEAS

    as
    1. Yassine Boussenna, 2021. "Knowledge management and academic performance moderating role of organizational structure: Abdelmalek essaadi university case," Post-Print hal-03279655, HAL.
    2. Andrej Novak, 2017. "Knowledge Management and Organizational Performance – Literature Review," Management Challenges in a Network Economy: Proceedings of the MakeLearn and TIIM International Conference 2017,, ToKnowPress.
    3. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    4. Ouail El Kharraz & Yassine Boussenna, 2021. "Moderating effect of culture on the relationship between knowledge management and organizational performance in the university context," Post-Print hal-03312376, HAL.
    5. Yassine Boussenna, 2021. "Knowledge management and academic performance moderating role of organizational structure: Abdelmalek essaadi university case [Gestion des connaissances et performance académique : rôle modérateur ," Post-Print hal-03274091, HAL.
    6. Muhammad Asif & Abdul Raouf & Cory Searcy, 2013. "Developing measures for performance excellence: is the Baldrige criteria sufficient for performance excellence in higher education?," Quality & Quantity: International Journal of Methodology, Springer, vol. 47(6), pages 3095-3111, October.
    7. Ahmed Abubakar & Haim Hilman & Narentheren Kaliappen, 2018. "New Tools for Measuring Global Academic Performance," SAGE Open, , vol. 8(3), pages 21582440187, July.
    Full references (including those not matched with items on IDEAS)

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    Keywords

    organizational performance; Information Technology; knowledge management;
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