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Sustaining extended enterprise performance: a value co-creation perspective

Author

Listed:
  • Maria Bobbink

    (Faculty of Engineering Technology, University of Twente)

  • Andreas Hartmann

    (Faculty of Engineering Technology, University of Twente)

  • Geert Dewulf

    (Faculty of Engineering Technology, University of Twente)

Abstract

The Extended Enterprise, an advanced form of supply-chain integration, focusses on maximizing overall performance while also optimizing the performance of the stand-alone organizations involved. This necessitates not only inter-organizational collaboration but also inter-organizational performance measures. However, the continued use of and emphasis on, intra-organizational performance measures impedes collaborative efforts that transcend organizational boundaries and interests. We argue that an Extended Enterprise can only emerge and sustain through the development of a Service Logic perspective on value co-creation. Value co-creation encourages the establishment of performance measures for the evolving collaboration by taking into account the changing value-in-use of the products and services provided by all the firms involved. Our theoretical argument sheds new light on the formation of inter-organizational collaborations and addresses the role of organization design in this process.

Suggested Citation

  • Maria Bobbink & Andreas Hartmann & Geert Dewulf, 2016. "Sustaining extended enterprise performance: a value co-creation perspective," Journal of Organization Design, Springer;Organizational Design Community, vol. 5(1), pages 1-10, December.
    • Handle: RePEc:spr:jorgde:v:5:y:2016:i:1:d:10.1186_s41469-016-0005-7
    DOI: 10.1186/s41469-016-0005-7
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    References listed on IDEAS

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