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An extended health belief model for COVID-19: understanding the media-based processes leading to social distancing and panic buying

Author

Listed:
  • Marie Louise Radanielina Hita

    (HEC Montréal RBC Groupe Financier)

  • Yany Grégoire

    (HEC Montréal)

  • Bruno Lussier

    (HEC Montréal)

  • Simon Boissonneault

    (HEC Montréal)

  • Christian Vandenberghe

    (HEC Montréal)

  • Sylvain Sénécal

    (HEC Montréal)

Abstract

Building on the health belief model (HBM), this research tests, over six months, how the exposure to COVID-related information in the media affects fear, which in turn conditions beliefs about the severity of the virus, susceptibility of getting the virus, and benefits of safety measures. These health beliefs ultimately lead to social distancing and panic buying. As a first contribution, we find that fear is not directly triggered by the objective severity of a crisis, but rather formed over time by the way individuals are exposed to media. Second, we show that fear affects behaviors through the components of the HBM which relate to the risks/benefits of a situation. Last, we find that critical thinking about media content amplifies the “adaptive” responses of our model (e.g., health beliefs, social distancing) and reduces its “maladaptive” responses (e.g., panic buying). Interestingly, we note that the beneficial effect of critical thinking about media content disappears as the level of fear increases over time. The implications of these findings for policymakers, media companies, and theory are further discussed.

Suggested Citation

  • Marie Louise Radanielina Hita & Yany Grégoire & Bruno Lussier & Simon Boissonneault & Christian Vandenberghe & Sylvain Sénécal, 2023. "An extended health belief model for COVID-19: understanding the media-based processes leading to social distancing and panic buying," Journal of the Academy of Marketing Science, Springer, vol. 51(1), pages 132-152, January.
  • Handle: RePEc:spr:joamsc:v:51:y:2023:i:1:d:10.1007_s11747-022-00865-8
    DOI: 10.1007/s11747-022-00865-8
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    1. Fu, Shixuan & Zheng, Xiaojiang & Wang, Hongpeng & Luo, Yunzhong, 2023. "Fear appeals and coping appeals for health product promotion: Impulsive purchasing or psychological distancing?," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).

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