IDEAS home Printed from https://ideas.repec.org/a/spr/infosf/v26y2024i2d10.1007_s10796-021-10239-0.html
   My bibliography  Save this article

The Role of Mindfulness in Mitigating the Negative Consequences of Technostress

Author

Listed:
  • Athina Ioannou

    (University of Surrey)

  • Mark Lycett

    (University of London)

  • Alaa Marshan

    (Brunel University London)

Abstract

IT offers significant benefits both to individuals and organisations, such as during the Covid-19 pandemic where technology played a primary role in aiding remote working environments; however, IT use comes with consequences such as ‘technostress’ – stress arising from extended use of technology. Addressing the paucity of research related to this topic, in this study, we examine the role of mindfulness and IT mindfulness to both mitigate the impact of technostress and alleviate its negative consequences; revealing that mindfulness can reduce technostress and increase job satisfaction, while IT mindfulness can enhance user satisfaction and improve task performance. Moreover, our work sheds light on the under-researched relationship between mindfulness and IT mindfulness; showing that the latter has a stronger influence on IT related outcomes; revealing the valuable role of mindfulness and IT mindfulness in the workplace and offering important implications to theory and practice.

Suggested Citation

  • Athina Ioannou & Mark Lycett & Alaa Marshan, 2024. "The Role of Mindfulness in Mitigating the Negative Consequences of Technostress," Information Systems Frontiers, Springer, vol. 26(2), pages 523-549, April.
  • Handle: RePEc:spr:infosf:v:26:y:2024:i:2:d:10.1007_s10796-021-10239-0
    DOI: 10.1007/s10796-021-10239-0
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10796-021-10239-0
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.

    File URL: https://libkey.io/10.1007/s10796-021-10239-0?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Crisci, C. & Ghattas, B. & Perera, G., 2012. "A review of supervised machine learning algorithms and their applications to ecological data," Ecological Modelling, Elsevier, vol. 240(C), pages 113-122.
    2. T. S. Ragu-Nathan & Monideepa Tarafdar & Bhanu S. Ragu-Nathan & Qiang Tu, 2008. "The Consequences of Technostress for End Users in Organizations: Conceptual Development and Empirical Validation," Information Systems Research, INFORMS, vol. 19(4), pages 417-433, December.
    3. KDV Prasad & Rajesh W. Vaidya & Mruthyanjaya Rao Mangipudi, 2020. "Effect of occupational stress and remote working on psychological well-being of employees: an empirical analysis during covid-19 pandemic concerning information technology industry in hyderabad," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 11(2), pages 01-13, May.
    4. Jean-François Stich & Monideepa Tarafdar & Patrick Stacey & Cary L. Cooper, 2019. "E-mail load, workload stress and desired e-mail load: a cybernetic approach," Post-Print hal-01881947, HAL.
    5. Christian Maier & Sven Laumer & Jakob Wirth & Tim Weitzel, 2019. "Technostress and the hierarchical levels of personality: a two-wave study with multiple data samples," European Journal of Information Systems, Taylor & Francis Journals, vol. 28(5), pages 496-522, September.
    6. repec:hal:gemptp:hal-04122753 is not listed on IDEAS
    7. Shalini Chandra & Shirish C. Srivastava & Anuragini Shirish, 2015. "Do technostress creators influence employee innovation ?," Post-Print hal-04122753, HAL.
    8. Monica Molino & Emanuela Ingusci & Fulvio Signore & Amelia Manuti & Maria Luisa Giancaspro & Vincenzo Russo & Margherita Zito & Claudio G. Cortese, 2020. "Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale," Sustainability, MDPI, vol. 12(15), pages 1-20, July.
    9. Kursa, Miron B. & Rudnicki, Witold R., 2010. "Feature Selection with the Boruta Package," Journal of Statistical Software, Foundation for Open Access Statistics, vol. 36(i11).
    10. Sabine Dernbecher & Roman Beck, 2017. "The concept of mindfulness in information systems research: a multi-dimensional analysis," European Journal of Information Systems, Taylor & Francis Journals, vol. 26(2), pages 121-142, March.
    11. William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
    12. Leida Chen & Achita Muthitacharoen, 2016. "An Empirical Investigation of the Consequences of Technostress: Evidence from China," Information Resources Management Journal (IRMJ), IGI Global, vol. 29(2), pages 14-36, April.
    13. Carroll, Noel & Conboy, Kieran, 2020. "Normalising the “new normal”: Changing tech-driven work practices under pandemic time pressure," International Journal of Information Management, Elsevier, vol. 55(C).
    14. Hyland, Patrick K. & Lee, R. Andrew & Mills, Maura J., 2015. "Mindfulness at Work: A New Approach to Improving Individual and Organizational Performance," Industrial and Organizational Psychology, Cambridge University Press, vol. 8(4), pages 576-602, December.
    15. Hou, Chung-Kuang, 2012. "Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry," International Journal of Information Management, Elsevier, vol. 32(6), pages 560-573.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Konstantina Spanaki & Efpraxia D. Zamani & Uchitha Jayawickrama & Femi Olan & Shaofeng Liu & Ilias O. Pappas, 2024. "Information Management in Times of Crisis: the Role of Mindfulness and Digital Resilience for Individuals and Organisations," Information Systems Frontiers, Springer, vol. 26(2), pages 369-374, April.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Khedhaouria, Anis & Montani, Francesco & Jamal, Arshad & Hussain Shah, Mahmood, 2024. "Consequences of technostress for users in remote (home) work contexts during a time of crisis: The buffering role of emotional social support," Technological Forecasting and Social Change, Elsevier, vol. 199(C).
    2. Jin P. Gerlach & Ronald T. Cenfetelli, 2022. "Overcoming the Single-IS Paradigm in Individual-Level IS Research," Information Systems Research, INFORMS, vol. 33(2), pages 476-488, June.
    3. Sameera Butt & Asif Mahmood & Saima Saleem, 2022. "The role of institutional factors and cognitive absorption on students’ satisfaction and performance in online learning during COVID 19," PLOS ONE, Public Library of Science, vol. 17(6), pages 1-30, June.
    4. Nascimento, Lígia & Correia, Manuela Faia & Califf, Christopher B., 2024. "Towards a bright side of technostress in higher education teachers: Identifying several antecedents and outcomes of techno-eustress," Technology in Society, Elsevier, vol. 76(C).
    5. Aini Farmania & Riska Dwinda Elsyah & Ananda Fortunisa, 2022. "The Phenomenon of Technostress during the COVID-19 Pandemic Due to Work from Home in Indonesia," Sustainability, MDPI, vol. 14(14), pages 1-21, July.
    6. Christian Maier & Sven Laumer & Jason Bennett Thatcher & Jakob Wirth & Tim Weitzel, 2022. "Trial-Period Technostress: A Conceptual Definition and Mixed-Methods Investigation," Information Systems Research, INFORMS, vol. 33(2), pages 489-514, June.
    7. Jeewon Cho & Insu Park, 2022. "Does Information Systems Support for Creativity Enhance Effective Information Systems Use and Job Satisfaction in Virtual Work?," Information Systems Frontiers, Springer, vol. 24(6), pages 1865-1886, December.
    8. repec:dau:papers:123456789/7962 is not listed on IDEAS
    9. Wondwesen Tafesse & Mary Precy Aguilar & Sabaa Sayed & Urwa Tariq, 2024. "Digital Overload, Coping Mechanisms, and Student Engagement: An Empirical Investigation Based on the S-O-R Framework," SAGE Open, , vol. 14(1), pages 21582440241, March.
    10. Marikyan, Davit & Papagiannidis, Savvas & Rana, Omer F. & Ranjan, Rajiv & Morgan, Graham, 2022. "“Alexa, let’s talk about my productivity”: The impact of digital assistants on work productivity," Journal of Business Research, Elsevier, vol. 142(C), pages 572-584.
    11. Eva Ariño-Mateo & Matías Arriagada Venegas & Carlos Mora-Luis & David Pérez-Jorge, 2024. "The level of conscientiousness trait and technostress: a moderated mediation model," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-9, December.
    12. Battisti, Enrico & Alfiero, Simona & Leonidou, Erasmia, 2022. "Remote working and digital transformation during the COVID-19 pandemic: Economic–financial impacts and psychological drivers for employees," Journal of Business Research, Elsevier, vol. 150(C), pages 38-50.
    13. Olga Abramova & Margarita Gladkaya, 2025. "Behind Videoconferencing Fatigue at Work," Business & Information Systems Engineering: The International Journal of WIRTSCHAFTSINFORMATIK, Springer;Gesellschaft für Informatik e.V. (GI), vol. 67(2), pages 227-245, April.
    14. Cataldo Giuliano Gemmano & Amelia Manuti & Sabrina Girardi & Caterina Balenzano, 2023. "From Conflict to Balance: Challenges for Dual-Earner Families Managing Technostress and Work Exhaustion in the Post-Pandemic Scenario," IJERPH, MDPI, vol. 20(8), pages 1-16, April.
    15. Valentina Sommovigo & Chiara Bernuzzi & Georgia Libera Finstad & Ilaria Setti & Paola Gabanelli & Gabriele Giorgi & Elena Fiabane, 2023. "How and When May Technostress Impact Workers’ Psycho-Physical Health and Work-Family Interface? A Study during the COVID-19 Pandemic in Italy," IJERPH, MDPI, vol. 20(2), pages 1-23, January.
    16. Peters, Twan & Işık, Öykü & Tona, Olgerta & Popovič, Aleš, 2016. "How system quality influences mobile BI use: The mediating role of engagement," International Journal of Information Management, Elsevier, vol. 36(5), pages 773-783.
    17. Elizabeth Marsh & Elvira Perez Vallejos & Alexa Spence, 2024. "Overloaded by Information or Worried About Missing Out on It: A Quantitative Study of Stress, Burnout, and Mental Health Implications in the Digital Workplace," SAGE Open, , vol. 14(3), pages 21582440241, August.
    18. Pankaj Dikshit & M. P. Gupta & Arpan Kumar Kar & B. Chandra, 2022. "Taxation transformation of businesses enabled by information systems: an empirical study of Goods and Services Tax implementation in India," SN Business & Economics, Springer, vol. 2(9), pages 1-26, September.
    19. Francisco Manuel Morales-Rodríguez, 2021. "Fear, Stress, Resilience and Coping Strategies during COVID-19 in Spanish University Students," Sustainability, MDPI, vol. 13(11), pages 1-19, May.
    20. Peng, Zeyu & Sun, Yongqiang & Guo, Xitong, 2018. "Antecedents of employees’ extended use of enterprise systems: An integrative view of person, environment, and technology," International Journal of Information Management, Elsevier, vol. 39(C), pages 104-120.
    21. Iina Savolainen & Reetta Oksa & Nina Savela & Magdalena Celuch & Atte Oksanen, 2021. "COVID-19 Anxiety—A Longitudinal Survey Study of Psychological and Situational Risks among Finnish Workers," IJERPH, MDPI, vol. 18(2), pages 1-13, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:infosf:v:26:y:2024:i:2:d:10.1007_s10796-021-10239-0. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.