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Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale

Author

Listed:
  • Monica Molino

    (Psychology Department, University of Turin, Via Verdi 10, 10124 Turin, Italy)

  • Emanuela Ingusci

    (History, Society and Human Studies Department, University of Salento, Via di Valesio 24, 73100 Lecce, Italy)

  • Fulvio Signore

    (History, Society and Human Studies Department, University of Salento, Via di Valesio 24, 73100 Lecce, Italy)

  • Amelia Manuti

    (Department of Education, Psychology, Communication, University of Bari, Palazzo Chiaia Napolitano Via Crisanzio 42, 70121 Bari, Italy)

  • Maria Luisa Giancaspro

    (Department of Education, Psychology, Communication, University of Bari, Palazzo Chiaia Napolitano Via Crisanzio 42, 70121 Bari, Italy)

  • Vincenzo Russo

    (Department of Business, Law, Economics and Consumer Behaviour “Carlo A. Ricciardi”, Università IULM, Via Carlo Bo 1, 20143 Milan, Italy)

  • Margherita Zito

    (Department of Business, Law, Economics and Consumer Behaviour “Carlo A. Ricciardi”, Università IULM, Via Carlo Bo 1, 20143 Milan, Italy)

  • Claudio G. Cortese

    (Psychology Department, University of Turin, Via Verdi 10, 10124 Turin, Italy)

Abstract

During the first months of 2020, the Covid-19 pandemic has affected several countries all over the world, including Italy. To prevent the spread of the virus, governments instructed employers and self-employed workers to close their offices and work from home. Thus, the use of remote working increased during the pandemic and is expected to maintain high levels of application even after the emergency. Despite its benefits for both organizations and workers, remote working entails negative consequences, such as technostress. The present study had a double aim: to test the psychometric characteristics of the Italian translation of the brief version of the technostress creators scale and to apply the scale to investigate technostress during the Covid-19 emergency. The research involved 878 participants for the first study and 749 participants for the second one; they completed a self-report online questionnaire. Results confirmed the three-factor structure of the Italian technostress creators scale and highlighted positive relationships between workload, techno-stressors, work–family conflict and behavioural stress. The role of remote working conditions has been analysed as well. The study provided a useful tool for the investigation of technostress in the Italian context. Moreover, it provided indications for practice in the field of remote working and workers’ wellbeing.

Suggested Citation

  • Monica Molino & Emanuela Ingusci & Fulvio Signore & Amelia Manuti & Maria Luisa Giancaspro & Vincenzo Russo & Margherita Zito & Claudio G. Cortese, 2020. "Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale," Sustainability, MDPI, vol. 12(15), pages 1-20, July.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:15:p:5911-:d:388500
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    References listed on IDEAS

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