IDEAS home Printed from https://ideas.repec.org/a/igg/rmj000/v29y2016i2p14-36.html
   My bibliography  Save this article

An Empirical Investigation of the Consequences of Technostress: Evidence from China

Author

Listed:
  • Leida Chen

    (Department of Management, Human Resources, and Information Systems, California Polytechnic State University, San Luis Obispo, CA, USA)

  • Achita Muthitacharoen

    (W. Frank Barton School of Business, Wichita State University, Wichita, KS, USA)

Abstract

With the growing adoption of information technology in organizations, technostress has become a problem that can no longer be ignored. Despite the fact that this form of stress emanates from excessive dependence on technologies, prior studies investigated its consequences mostly from job-centric points of view. The current study argues that technostress consequences are multi-faceted and lead to not only job-centric but also IT-centric detriments. It proposes a model that theoretically ties together the immediate reactions and extensive consequences of technostress for users. Using a survey of 221 Chinese knowledge workers, it was found that the negative influences of technostress expand far beyond what have been identified in prior research. Putting in a broader perspective, it can be detrimental to both the employee's job satisfaction and global attitude towards using information and communications technologies. Theoretical and pragmatic implications are also discussed.

Suggested Citation

  • Leida Chen & Achita Muthitacharoen, 2016. "An Empirical Investigation of the Consequences of Technostress: Evidence from China," Information Resources Management Journal (IRMJ), IGI Global, vol. 29(2), pages 14-36, April.
  • Handle: RePEc:igg:rmj000:v:29:y:2016:i:2:p:14-36
    as

    Download full text from publisher

    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/IRMJ.2016040102
    Download Restriction: no
    ---><---

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Ali Katebi & Mohammad Hossain HajiZadeh & Ali Bordbar & Amir Masoud Salehi, 2022. "The Relationship Between “Job Satisfaction” and “Job Performance”: A Meta-analysis," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 23(1), pages 21-42, March.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:igg:rmj000:v:29:y:2016:i:2:p:14-36. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Journal Editor (email available below). General contact details of provider: https://www.igi-global.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.