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Examining Group Facilitation In Situ: The Use of Formulations in Facilitation Practice

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  • L. Alberto Franco

    (Loughborough University
    Pacifico Business School, Universidad del Pacifico)

  • Mie Femø Nielsen

    (University of Copenhagen)

Abstract

In this paper we examine how the talk of the facilitator shapes group workshop interactions by using the conversational object ‘formulation’. The data consist of video recordings of a corpus of four facilitated workshops held with management and development teams. By adopting an exploratory video-based investigation using conversational analysis to examine our data, we highlight the significance of three distinct set of formulations used by facilitators in workshops. Specifically, our findings show how formulations that encourage reflection or facilitate action, together with those collaboratively produced, enable sense making and the achievement of a temporal conversational order among participants. This research contributes to the study of facilitated workshops by offering a more nuanced approach to the understanding of the craftsmanship of doing facilitation, its effects on the workshop process and, ultimately, workshop outcomes.

Suggested Citation

  • L. Alberto Franco & Mie Femø Nielsen, 2018. "Examining Group Facilitation In Situ: The Use of Formulations in Facilitation Practice," Group Decision and Negotiation, Springer, vol. 27(5), pages 735-756, October.
    • Handle: RePEc:spr:grdene:v:27:y:2018:i:5:d:10.1007_s10726-018-9577-7
    DOI: 10.1007/s10726-018-9577-7
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    References listed on IDEAS

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    1. Franco, L. Alberto & Greiffenhagen, Christian, 2018. "Making OR practice visible: Using ethnomethodology to analyse facilitated modelling workshops," European Journal of Operational Research, Elsevier, vol. 265(2), pages 673-684.
    2. Franco, L. Alberto & Montibeller, Gilberto, 2010. "Facilitated modelling in operational research," European Journal of Operational Research, Elsevier, vol. 205(3), pages 489-500, September.
    3. Gwendolyn L. Kolfschoten & Gert-Jan Vreede & Leah R. Pietron, 2011. "A Training Approach for the Transition of Repeatable Collaboration Processes to Practitioners," Group Decision and Negotiation, Springer, vol. 20(3), pages 347-371, May.
    4. Gwendolyn L. Kolfschoten & Mariëlle Hengst-Bruggeling & Gert-Jan Vreede, 2007. "Issues in the Design of Facilitated Collaboration Processes," Group Decision and Negotiation, Springer, vol. 16(4), pages 347-361, July.
    5. Orton, James Douglas, 1997. "From inductive to iterative grounded theory: Zipping the gap between process theory and process data," Scandinavian Journal of Management, Elsevier, vol. 13(4), pages 419-438, December.
    6. Elena Tavella & Thanos Papadopoulos, 2015. "Expert and novice facilitated modelling: A case of a Viable System Model workshop in a local food network," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 66(2), pages 247-264, February.
    7. Ackermann, Fran & Andersen, David F. & Eden, Colin & Richardson, George P., 2011. "ScriptsMap: A tool for designing multi-method policy-making workshops," Omega, Elsevier, vol. 39(4), pages 427-434, August.
    8. Elena Tavella & L. Alberto Franco, 2015. "Dynamics of Group Knowledge Production in Facilitated Modelling Workshops: An Exploratory Study," Group Decision and Negotiation, Springer, vol. 24(3), pages 451-475, May.
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    Cited by:

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    2. Kenny, Daniel C. & Bakhanova, Elena & Hämäläinen, Raimo P. & Voinov, Alexey, 2022. "Participatory modelling and systems intelligence: A systems-based and transdisciplinary partnership," Socio-Economic Planning Sciences, Elsevier, vol. 83(C).
    3. Jorge Velez-Castiblanco & Diana Londono-Correa & Olandy Naranjo-Rivera, 2018. "The Structure of Problem Structuring Conversations: A Boundary Games Approach," Group Decision and Negotiation, Springer, vol. 27(5), pages 853-884, October.
    4. Franco, L. Alberto & Hämäläinen, Raimo P. & Rouwette, Etiënne A.J.A. & Leppänen, Ilkka, 2021. "Taking stock of behavioural OR: A review of behavioural studies with an intervention focus," European Journal of Operational Research, Elsevier, vol. 293(2), pages 401-418.
    5. Henner Gimpel & Vanessa Graf-Seyfried & Robert Laubacher & Oliver Meindl, 2023. "Towards Artificial Intelligence Augmenting Facilitation: AI Affordances in Macro-Task Crowdsourcing," Group Decision and Negotiation, Springer, vol. 32(1), pages 75-124, February.
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    8. Rens Kortmann & Vincent Peters, 2021. "Becoming the Unseen Helmsman - Game facilitator competencies for novice, experienced, and non-game facilitators," Simulation & Gaming, , vol. 52(3), pages 255-272, June.
    9. Edoardo Fregonese & Isabella M. Lami & Elena Todella, 2020. "Aesthetic Perspectives in Group Decision and Negotiation Practice," Group Decision and Negotiation, Springer, vol. 29(6), pages 993-1019, December.
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    11. Ormerod, Richard & Yearworth, Mike & White, Leroy, 2023. "Understanding participant actions in OR interventions using practice theories: A research agenda," European Journal of Operational Research, Elsevier, vol. 306(2), pages 810-827.

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