IDEAS home Printed from https://ideas.repec.org/a/spr/elcore/v23y2023i4d10.1007_s10660-022-09561-9.html
   My bibliography  Save this article

Identifying contributory domain experts in online innovation communities

Author

Listed:
  • Hongting Tang

    (Guangdong University of Technology)

  • Xiaoying Xu

    (South China University of Technology)

  • Zhihong Li

    (South China University of Technology)

  • Rui Qin

    (South China University of Technology)

Abstract

Conventional approaches for identifying domain experts focus only on their level of expertise and fail to consider their innovation potential. Thus, we propose a more comprehensive method by considering the types of innovation tasks and their corresponding knowledge domains. With a set of novel and effective metrics, the proposed method is able to assess the knowledge quality and innovation potential of each participating user. We evaluate our method with a real-world dataset collected from a popular online innovation community. The results indicate that the proposed method is efficient and scalable for contributory domain expert identification with different innovation tasks and different knowledge domains. This work expands expert identification research by providing both a new theoretical angle and new technical solution for quantifying the value of users.

Suggested Citation

  • Hongting Tang & Xiaoying Xu & Zhihong Li & Rui Qin, 2023. "Identifying contributory domain experts in online innovation communities," Electronic Commerce Research, Springer, vol. 23(4), pages 2759-2787, December.
    • Handle: RePEc:spr:elcore:v:23:y:2023:i:4:d:10.1007_s10660-022-09561-9
    DOI: 10.1007/s10660-022-09561-9
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s10660-022-09561-9
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s10660-022-09561-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Eric von Hippel, 1986. "Lead Users: A Source of Novel Product Concepts," Management Science, INFORMS, vol. 32(7), pages 791-805, July.
    2. Ho-Dac, Nga N., 2020. "The value of online user generated content in product development," Journal of Business Research, Elsevier, vol. 112(C), pages 136-146.
    3. Ning Zhong & David A. Schweidel, 2020. "Capturing Changes in Social Media Content: A Multiple Latent Changepoint Topic Model," Marketing Science, INFORMS, vol. 39(4), pages 827-846, July.
    4. Ezgi Akar & Sona Mardikyan, 2018. "User Roles and Contribution Patterns in Online Communities: A Managerial Perspective," SAGE Open, , vol. 8(3), pages 21582440187, August.
    5. Mehwish Waheed & Kiran Kaur, 2016. "Knowledge quality: A review and a revised conceptual model," Post-Print hal-03882160, HAL.
    6. Stephen Roper & James H. Love, 2018. "Knowledge context, learning and innovation: an integrating framework," Industry and Innovation, Taylor & Francis Journals, vol. 25(4), pages 339-364, April.
    7. Ikujiro Nonaka, 1994. "A Dynamic Theory of Organizational Knowledge Creation," Organization Science, INFORMS, vol. 5(1), pages 14-37, February.
    8. Mehwish Waheed & Kiran Kaur & Atika Qazi, 2016. "Students’ perspective on knowledge quality in eLearning context: a qualitative assessment," Post-Print hal-03882174, HAL.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Ari-Veikko Anttiroiko, 2016. "City-as-a-Platform: The Rise of Participatory Innovation Platforms in Finnish Cities," Sustainability, MDPI, vol. 8(9), pages 1-31, September.
    2. Da Mota de Pina E Cunha, A.M., 1998. "Determinants of Product Innovation in Organizations : Practices and Performance in the Portugese Financial Sector," Other publications TiSEM e6e4e56e-b72a-4392-8d79-f, Tilburg University, School of Economics and Management.
    3. Lema, Rasmus & Pietrobelli, Carlo & Rabellotti, Roberta & Vezzani, Antonio, 2021. "Deepening or delinking? Innovative capacity and global value chain participation in the ICT sectors," MERIT Working Papers 2021-007, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    4. Fuller, Johann & Jawecki, Gregor & Muhlbacher, Hans, 2007. "Innovation creation by online basketball communities," Journal of Business Research, Elsevier, vol. 60(1), pages 60-71, January.
    5. Deborah Dougherty, 1995. "Managing Your Core Incompetencies for Corporate Venturing," Entrepreneurship Theory and Practice, , vol. 19(3), pages 113-135, April.
    6. Sima Sabahi & Mahour M. Parast, 2023. "An operations and supply chain management perspective to product innovation," Operations Management Research, Springer, vol. 16(2), pages 808-829, June.
    7. Claussen, Jörg & Halbinger, Maria A., 2021. "The role of pre-innovation platform activity for diffusion success: Evidence from consumer innovations on a 3D printing platform," Research Policy, Elsevier, vol. 50(8).
    8. Hung, Chia-Liang & Chou, Jerome Chih-Lung & Dong, Tse-Ping, 2011. "Innovations and communication through innovative users: An exploratory mechanism of social networking website," International Journal of Information Management, Elsevier, vol. 31(4), pages 317-326.
    9. Mahr, Dominik & Lievens, Annouk, 2012. "Virtual lead user communities: Drivers of knowledge creation for innovation," Research Policy, Elsevier, vol. 41(1), pages 167-177.
    10. Pamela Chidiogo Izunwanne, 2017. "Developing an Understanding of Organisational Knowledge Creation: A Review Framework," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(02), pages 1-31, June.
    11. Oleg Curbatov & Maksym Podsolonko, 2012. "' 3D Knowledge Marketing ': une approche tri-dimensionnelle de la co-création avec le consommateur," Post-Print hal-01525397, HAL.
    12. Esther Hoffmann, 2007. "Consumer integration in sustainable product development," Business Strategy and the Environment, Wiley Blackwell, vol. 16(5), pages 322-338, July.
    13. Onexy Quintana-Martinez & Antonio-Rafael Ramos-Rodriguez, 2016. "Changes in the Axes of Convergence of Innovation Management Research," International Journal of Business and Management, Canadian Center of Science and Education, vol. 11(5), pages 1-96, April.
    14. Jeppesen, Lars Bo & Laursen, Keld, 2009. "The role of lead users in knowledge sharing," Research Policy, Elsevier, vol. 38(10), pages 1582-1589, December.
    15. Schulze, Anja & Hoegl, Martin, 2008. "Organizational knowledge creation and the generation of new product ideas: A behavioral approach," Research Policy, Elsevier, vol. 37(10), pages 1742-1750, December.
    16. Chen, Yan, 2017. "Dynamic ambidexterity: How innovators manage exploration and exploitation," Business Horizons, Elsevier, vol. 60(3), pages 385-394.
    17. Wan, Feng & Williamson, Peter & Yin, Eden, 2019. "Enabling cost innovation by non-traditional organizational processes: The case of Chinese firms," Technological Forecasting and Social Change, Elsevier, vol. 139(C), pages 352-361.
    18. Frank Nagle, 2018. "Learning by Contributing: Gaining Competitive Advantage Through Contribution to Crowdsourced Public Goods," Organization Science, INFORMS, vol. 29(4), pages 569-587, August.
    19. Sladjana Nørskov & Yun Mi Antorini & Morten Berg Jensen, 2019. "Innovative Brand Community Members and Their Willingness to Share Ideas with Companies," World Scientific Book Chapters, in: Alexander Brem & Joe Tidd & Tugrul Daim (ed.), Managing Innovation Understanding and Motivating Crowds, chapter 6, pages 145-169, World Scientific Publishing Co. Pte. Ltd..
    20. Schweisfurth, Tim G. & Raasch, Christina, 2015. "Embedded lead users—The benefits of employing users for corporate innovation," Research Policy, Elsevier, vol. 44(1), pages 168-180.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:elcore:v:23:y:2023:i:4:d:10.1007_s10660-022-09561-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.