Professional Knowledge and Skills as a Key Factor in the Development of the Outsourcing of Financial and Accounting Services in Poland (Wyspecjalizowana wiedza i umiejêtnosci determinanta rozwoju outsourcingu uslug finansowo ksiegowych w Polsce)

Access to professional knowledge and the skills of specialists is possible for many small companies thanks to the outsourcing of such services. The outsourcing of financial and accounting services is developing very dynamically in Poland. Many business process outsourcing centers and shared service centers have been established. Approximately 60% of companies in Poland make use of accounting companies. It was on the basis of questionnaire–based research looking at a group of entrepreneurs using outsourced accounting services that the reasons for having accounts managed by an outside company as well as factors behind selection of the accounting company and the extension of the agreement for a successive year were defined. The most important considerations determining collaboration include the quality of services as stemming from the competencies of the office staff, the range of services offered, advisory services in the area of financial management, accuracy in tax settlement, and the possibility of additional services. Due to today’s high level of competition, the development of the outsourcing of financial and accounting services in Poland will be much more dependent on professional knowledge than price of services.