IDEAS home Printed from https://ideas.repec.org/a/sae/sagope/v13y2023i4p21582440231199320.html
   My bibliography  Save this article

Understanding Blockchain Technology Adoption in Operation and Supply Chain Management of Pakistan: Extending UTAUT Model With Technology Readiness, Technology Affinity and Trust

Author

Listed:
  • Qingyu Zhang
  • Salman Khan
  • Safeer Ullah Khan
  • Ikram Ullah Khan

Abstract

This paper aims to investigate the behavioral intention to adopt blockchain technology (BC) in Pakistan’s operation and supply chain management. A conceptual framework is developed by extending the unified theory of acceptance and use of technology (UTAUT) model, incorporating technology readiness, technology affinity, and trust. The model was empirically examined using 198 responses from an online survey directed by a Pakistan operation and supply chain professionals. The proposed model is tested using Smart PLS. The empirical results suggest that BC adoption is positively influenced by facilitating condition, social influence, effort expectancy, technology readiness, and technology affinity, while performance expectancy and trust negatively influence BC to adopt. This research contributes to the advancement and stimulation of blockchain technology acceptance behavior in supply chains and significant managerial implications that could be more meaningful for developing economies.

Suggested Citation

  • Qingyu Zhang & Salman Khan & Safeer Ullah Khan & Ikram Ullah Khan, 2023. "Understanding Blockchain Technology Adoption in Operation and Supply Chain Management of Pakistan: Extending UTAUT Model With Technology Readiness, Technology Affinity and Trust," SAGE Open, , vol. 13(4), pages 21582440231, October.
    • Handle: RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231199320
    DOI: 10.1177/21582440231199320
    as

    Download full text from publisher

    File URL: https://journals.sagepub.com/doi/10.1177/21582440231199320
    Download Restriction: no
    File URL: https://libkey.io/10.1177/21582440231199320?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Sajjad Rahmanzadeh & Mir Saman Pishvaee & Mohammad Reza Rasouli, 2020. "Integrated innovative product design and supply chain tactical planning within a blockchain platform," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2242-2262, April.
    2. Sachin Kamble & Angappa Gunasekaran & Himanshu Arha, 2019. "Understanding the Blockchain technology adoption in supply chains-Indian context," International Journal of Production Research, Taylor & Francis Journals, vol. 57(7), pages 2009-2033, April.
    3. Sara Saberi & Mahtab Kouhizadeh & Joseph Sarkis & Lejia Shen, 2019. "Blockchain technology and its relationships to sustainable supply chain management," International Journal of Production Research, Taylor & Francis Journals, vol. 57(7), pages 2117-2135, April.
    4. Fosso Wamba, Samuel & Queiroz, Maciel M. & Trinchera, Laura, 2020. "Dynamics between blockchain adoption determinants and supply chain performance: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 229(C).
    5. Jiho Yoon & Srinivas Talluri & Hakan Yildiz & Chwen Sheu, 2020. "The value of Blockchain technology implementation in international trades under demand volatility risk," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2163-2183, April.
    6. Lee, Lorraine & Petter, Stacie & Fayard, Dutch & Robinson, Shani, 2011. "On the use of partial least squares path modeling in accounting research," International Journal of Accounting Information Systems, Elsevier, vol. 12(4), pages 305-328.
    7. Rameshwar Dubey & Angappa Gunasekaran & David J. Bryde & Yogesh K. Dwivedi & Thanos Papadopoulos, 2020. "Blockchain technology for enhancing swift-trust, collaboration and resilience within a humanitarian supply chain setting," International Journal of Production Research, Taylor & Francis Journals, vol. 58(11), pages 3381-3398, June.
    8. Choi, Tsan-Ming & Feng, Lipan & Li, Rong, 2020. "Information disclosure structure in supply chains with rental service platforms in the blockchain technology era," International Journal of Production Economics, Elsevier, vol. 221(C).
    9. Nripendra P. Rana & Yogesh K. Dwivedi & Banita Lal & Michael D. Williams & Marc Clement, 2017. "Citizens’ adoption of an electronic government system: towards a unified view," Information Systems Frontiers, Springer, vol. 19(3), pages 549-568, June.
    10. Karamchandani, Amit & Srivastava, Samir K. & Srivastava, Rajiv K., 2020. "Perception-based model for analyzing the impact of enterprise blockchain adoption on SCM in the Indian service industry," International Journal of Information Management, Elsevier, vol. 52(C).
    11. Wang, Yingli & Singgih, Meita & Wang, Jingyao & Rit, Mihaela, 2019. "Making sense of blockchain technology: How will it transform supply chains?," International Journal of Production Economics, Elsevier, vol. 211(C), pages 221-236.
    12. Ehsan Aghamohammadzadeh & Omid Fatahi Valilai, 2020. "A novel cloud manufacturing service composition platform enabled by Blockchain technology," International Journal of Production Research, Taylor & Francis Journals, vol. 58(17), pages 5280-5298, September.
    13. Lenny Koh & Alexandre Dolgui & Joseph Sarkis, 2020. "Blockchain in transport and logistics – paradigms and transitions," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2054-2062, April.
    14. Kristoffer Francisco & David Swanson, 2018. "The Supply Chain Has No Clothes: Technology Adoption of Blockchain for Supply Chain Transparency," Logistics, MDPI, vol. 2(1), pages 1-13, January.
    15. Yanling Chang & Eleftherios Iakovou & Weidong Shi, 2020. "Blockchain in global supply chains and cross border trade: a critical synthesis of the state-of-the-art, challenges and opportunities," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2082-2099, April.
    16. Sharma, Sujeet Kumar & Sharma, Manisha, 2019. "Examining the role of trust and quality dimensions in the actual usage of mobile banking services: An empirical investigation," International Journal of Information Management, Elsevier, vol. 44(C), pages 65-75.
    17. Simonov Kusi-Sarpong & Himanshu Gupta & Joseph Sarkis, 2019. "A supply chain sustainability innovation framework and evaluation methodology," International Journal of Production Research, Taylor & Francis Journals, vol. 57(7), pages 1990-2008, April.
    18. Lai-Wan Wong & Garry Wei-Han Tan & Voon-Hsien Lee & Keng-Boon Ooi & Amrik Sohal, 2020. "Unearthing the determinants of Blockchain adoption in supply chain management," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2100-2123, April.
    19. Kshetri, Nir, 2018. "1 Blockchain’s roles in meeting key supply chain management objectives," International Journal of Information Management, Elsevier, vol. 39(C), pages 80-89.
    20. Muragesh Pattansheti & Sachin S. Kamble & Sudheer M. Dhume & Rakesh D. Raut, 2016. "Development, measurement and validation of an integrated technology readiness acceptance and planned behaviour model for Indian mobile banking industry," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(3), pages 316-342.
    21. Alexandre Dolgui & Dmitry Ivanov & Semyon Potryasaev & Boris Sokolov & Marina Ivanova & Frank Werner, 2020. "Blockchain-oriented dynamic modelling of smart contract design and execution in the supply chain," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2184-2199, April.
    22. Christian Nitzl & Wynne W. Chin, 2017. "The case of partial least squares (PLS) path modeling in managerial accounting research," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 28(2), pages 137-156, May.
    23. Choi, Tsan-Ming & Luo, Suyuan, 2019. "Data quality challenges for sustainable fashion supply chain operations in emerging markets: Roles of blockchain, government sponsors and environment taxes," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 131(C), pages 139-152.
    24. Steven Carnovale & Sengun Yeniyurt, 2015. "The Role of Ego Network Structure in Facilitating Ego Network Innovations," Journal of Supply Chain Management, Institute for Supply Management, vol. 51(2), pages 22-46, April.
    25. Özden Tozanlı & Elif Kongar & Surendra M. Gupta, 2020. "Trade-in-to-upgrade as a marketing strategy in disassembly-to-order systems at the edge of blockchain technology," International Journal of Production Research, Taylor & Francis Journals, vol. 58(23), pages 7183-7200, December.
    26. Likoebe M. Maruping & Hillol Bala & Viswanath Venkatesh & Susan A. Brown, 2017. "Going beyond intention: Integrating behavioral expectation into the unified theory of acceptance and use of technology," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 68(3), pages 623-637, March.
    27. Joseph F. Hair & G. Tomas M. Hult & Christian M. Ringle & Marko Sarstedt & Kai Oliver Thiele, 2017. "Mirror, mirror on the wall: a comparative evaluation of composite-based structural equation modeling methods," Journal of the Academy of Marketing Science, Springer, vol. 45(5), pages 616-632, September.
    28. Schniederjans, Dara G., 2017. "Adoption of 3D-printing technologies in manufacturing: A survey analysis," International Journal of Production Economics, Elsevier, vol. 183(PA), pages 287-298.
    29. Yee-Loong Chong, Alain & Liu, Martin J. & Luo, Jun & Keng-Boon, Ooi, 2015. "Predicting RFID adoption in healthcare supply chain from the perspectives of users," International Journal of Production Economics, Elsevier, vol. 159(C), pages 66-75.
    30. Maciel M. Queiroz & Samuel Fosso Wamba & Marc De Bourmont & Renato Telles, 2021. "Blockchain adoption in operations and supply chain management: empirical evidence from an emerging economy," International Journal of Production Research, Taylor & Francis Journals, vol. 59(20), pages 6087-6103, October.
    31. William H. DeLone & Ephraim R. McLean, 1992. "Information Systems Success: The Quest for the Dependent Variable," Information Systems Research, INFORMS, vol. 3(1), pages 60-95, March.
    32. Martins, Carolina & Oliveira, Tiago & Popovič, Aleš, 2014. "Understanding the Internet banking adoption: A unified theory of acceptance and use of technology and perceived risk application," International Journal of Information Management, Elsevier, vol. 34(1), pages 1-13.
    33. Oscar Rodríguez-Espíndola & Soumyadeb Chowdhury & Ahmad Beltagui & Pavel Albores, 2020. "The potential of emergent disruptive technologies for humanitarian supply chains: the integration of blockchain, Artificial Intelligence and 3D printing," International Journal of Production Research, Taylor & Francis Journals, vol. 58(15), pages 4610-4630, July.
    34. Alalwan, Ali Abdallah & Dwivedi, Yogesh K. & Rana, Nripendra P., 2017. "Factors influencing adoption of mobile banking by Jordanian bank customers: Extending UTAUT2 with trust," International Journal of Information Management, Elsevier, vol. 37(3), pages 99-110.
    35. Queiroz, Maciel M. & Fosso Wamba, Samuel, 2019. "Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA," International Journal of Information Management, Elsevier, vol. 46(C), pages 70-82.
    36. Tojib, Dewi & Tsarenko, Yelena, 2012. "Post-adoption modeling of advanced mobile service use," Journal of Business Research, Elsevier, vol. 65(7), pages 922-928.
    37. Zhi Li & Hanyang Guo & Ali Vatankhah Barenji & W. M. Wang & Yijiang Guan & George Q. Huang, 2020. "A sustainable production capability evaluation mechanism based on blockchain, LSTM, analytic hierarchy process for supply chain network," International Journal of Production Research, Taylor & Francis Journals, vol. 58(24), pages 7399-7419, December.
    38. Mehrdokht Pournader & Yangyan Shi & Stefan Seuring & S.C. Lenny Koh, 2020. "Blockchain applications in supply chains, transport and logistics: a systematic review of the literature," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2063-2081, April.
    39. Choi, Tsan-Ming & Siqin, Tana, 2022. "Blockchain in logistics and production from Blockchain 1.0 to Blockchain 5.0: An intra-inter-organizational framework," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 160(C).
    40. Chunguang Bai & Joseph Sarkis, 2020. "A supply chain transparency and sustainability technology appraisal model for blockchain technology," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2142-2162, April.
    41. Ali Vatankhah Barenji & Zhi Li & W. M. Wang & George Q. Huang & David A. Guerra-Zubiaga, 2020. "Blockchain-based ubiquitous manufacturing: a secure and reliable cyber-physical system," International Journal of Production Research, Taylor & Francis Journals, vol. 58(7), pages 2200-2221, April.
    42. Reinartz, Werner & Haenlein, Michael & Henseler, Jörg, 2009. "An empirical comparison of the efficacy of covariance-based and variance-based SEM," International Journal of Research in Marketing, Elsevier, vol. 26(4), pages 332-344.
    43. Shin, Jungwoo & Park, Yuri & Lee, Daeho, 2018. "Who will be smart home users? An analysis of adoption and diffusion of smart homes," Technological Forecasting and Social Change, Elsevier, vol. 134(C), pages 246-253.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Choi, Tsan-Ming & Siqin, Tana, 2022. "Blockchain in logistics and production from Blockchain 1.0 to Blockchain 5.0: An intra-inter-organizational framework," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 160(C).
    2. Kirti Nayal & Rakesh D. Raut & Balkrishna E. Narkhede & Pragati Priyadarshinee & Gajanan B. Panchal & Vidyadhar V. Gedam, 2023. "Antecedents for blockchain technology-enabled sustainable agriculture supply chain," Annals of Operations Research, Springer, vol. 327(1), pages 293-337, August.
    3. Abderahman Rejeb & Karim Rejeb & Steve Simske & Horst Treiblmaier, 2021. "Blockchain Technologies in Logistics and Supply Chain Management: A Bibliometric Review," Logistics, MDPI, vol. 5(4), pages 1-28, October.
    4. Amin Vafadarnikjoo & Hadi Badri Ahmadi & James J. H. Liou & Tiago Botelho & Konstantinos Chalvatzis, 2023. "Analyzing blockchain adoption barriers in manufacturing supply chains by the neutrosophic analytic hierarchy process," Annals of Operations Research, Springer, vol. 327(1), pages 129-156, August.
    5. Archana A Mukherjee & Rajesh Kumar Singh & Ruchi Mishra & Surajit Bag, 2022. "Application of blockchain technology for sustainability development in agricultural supply chain: justification framework," Operations Management Research, Springer, vol. 15(1), pages 46-61, June.
    6. Vincenzo Varriale & Antonello Cammarano & Francesca Michelino & Mauro Caputo, 2021. "Sustainable Supply Chains with Blockchain, IoT and RFID: A Simulation on Order Management," Sustainability, MDPI, vol. 13(11), pages 1-23, June.
    7. Soumyadeb Chowdhury & Oscar Rodriguez-Espindola & Prasanta Dey & Pawan Budhwar, 2023. "Blockchain technology adoption for managing risks in operations and supply chain management: evidence from the UK," Annals of Operations Research, Springer, vol. 327(1), pages 539-574, August.
    8. Jain, Geetika & Kamble, Sachin S. & Ndubisi, Nelson Oly & Shrivastava, Archana & Belhadi, Amine & Venkatesh, Mani, 2022. "Antecedents of Blockchain-Enabled E-commerce Platforms (BEEP) adoption by customers – A study of second-hand small and medium apparel retailers," Journal of Business Research, Elsevier, vol. 149(C), pages 576-588.
    9. Zhang, Tianyu & Dong, Peiwu & Chen, Xiangfeng & Gong, Yu, 2023. "The impacts of blockchain adoption on a dual-channel supply chain with risk-averse members," Omega, Elsevier, vol. 114(C).
    10. Vincenzo Varriale & Antonello Cammarano & Francesca Michelino & Mauro Caputo, 2020. "The Unknown Potential of Blockchain for Sustainable Supply Chains," Sustainability, MDPI, vol. 12(22), pages 1-16, November.
    11. Agi, Maher A.N. & Jha, Ashish Kumar, 2022. "Blockchain technology in the supply chain: An integrated theoretical perspective of organizational adoption," International Journal of Production Economics, Elsevier, vol. 247(C).
    12. Ulpan Tokkozhina & Ana Lucia Martins & Joao C. Ferreira, 2023. "Uncovering dimensions of the impact of blockchain technology in supply chain management," Operations Management Research, Springer, vol. 16(1), pages 99-125, March.
    13. Jacob Lohmer & Elias Ribeiro da Silva & Rainer Lasch, 2022. "Blockchain Technology in Operations & Supply Chain Management: A Content Analysis," Sustainability, MDPI, vol. 14(10), pages 1-88, May.
    14. Sharfuddin Ahmed Khan & Muhammad Shujaat Mubarik & Simonov Kusi‐Sarpong & Himanshu Gupta & Syed Imran Zaman & Mobashar Mubarik, 2022. "Blockchain technologies as enablers of supply chain mapping for sustainable supply chains," Business Strategy and the Environment, Wiley Blackwell, vol. 31(8), pages 3742-3756, December.
    15. Kumar, Sourabh & Barua, Mukesh Kumar, 2023. "Exploring the hyperledger blockchain technology disruption and barriers of blockchain adoption in petroleum supply chain," Resources Policy, Elsevier, vol. 81(C).
    16. Atanu Chaudhuri & Manjot Singh Bhatia & Yasanur Kayikci & Kiran J. Fernandes & Samuel Fosso-Wamba, 2023. "Improving social sustainability and reducing supply chain risks through blockchain implementation: role of outcome and behavioural mechanisms," Annals of Operations Research, Springer, vol. 327(1), pages 401-433, August.
    17. Büyüközkan, Gülçin & Tüfekçi, Gizem & Uztürk, Deniz, 2021. "Evaluating Blockchain requirements for effective digital supply chain management," International Journal of Production Economics, Elsevier, vol. 242(C).
    18. Venkataiah Chittipaka & Satish Kumar & Uthayasankar Sivarajah & Jana Lay-Hwa Bowden & Manish Mohan Baral, 2023. "Blockchain Technology for Supply Chains operating in emerging markets: an empirical examination of technology-organization-environment (TOE) framework," Annals of Operations Research, Springer, vol. 327(1), pages 465-492, August.
    19. Liu, Shuai & Hua, Guowei & Kang, Yuxuan & Edwin Cheng, T.C. & Xu, Yadong, 2022. "What value does blockchain bring to the imported fresh food supply chain?," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 165(C).
    20. Queiroz, Maciel M. & Fosso Wamba, Samuel, 2019. "Blockchain adoption challenges in supply chain: An empirical investigation of the main drivers in India and the USA," International Journal of Information Management, Elsevier, vol. 46(C), pages 70-82.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:sae:sagope:v:13:y:2023:i:4:p:21582440231199320. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: SAGE Publications (email available below). General contact details of provider: .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.