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Development, measurement and validation of an integrated technology readiness acceptance and planned behaviour model for Indian mobile banking industry

Author

Listed:
  • Muragesh Pattansheti
  • Sachin S. Kamble
  • Sudheer M. Dhume
  • Rakesh D. Raut

Abstract

The mobile phone has undeniably brought a paradigm shift, affecting both lives of the people and the business environment. It has permeated the lives of billions of people around the world; becoming for many an indispensable device. Moreover, adoption of mobile banking has significant impact on reducing cost and enabling change in retail banking. Factors influencing the intention to use or adopt mobile banking are a very important part, thus playing a vital role for mobile banking service providers. This study proposes and validates an online mobile banking model by integrating the technology readiness acceptance and theory of planned behaviour model, using a comprehensive set of measurement dimensions identified from the literature.

Suggested Citation

  • Muragesh Pattansheti & Sachin S. Kamble & Sudheer M. Dhume & Rakesh D. Raut, 2016. "Development, measurement and validation of an integrated technology readiness acceptance and planned behaviour model for Indian mobile banking industry," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 22(3), pages 316-342.
    • Handle: RePEc:ids:ijbisy:v:22:y:2016:i:3:p:316-342
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    Citations

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    Cited by:

    1. Ammar AL-Ashmori & P. D. D. Dominic & Narinderjit Singh Sawaran Singh, 2022. "Items and Constructs of Blockchain Adoption in Software Development Industry: Experts Perspective," Sustainability, MDPI, vol. 14(16), pages 1-18, August.
    2. Nazir Ullah & Waleed S. Alnumay & Waleed Mugahed Al-Rahmi & Ahmed Ibrahim Alzahrani & Hosam Al-Samarraie, 2020. "Modeling Cost Saving and Innovativeness for Blockchain Technology Adoption by Energy Management," Energies, MDPI, vol. 13(18), pages 1-22, September.
    3. Subhodeep Mukherjee & Manish Mohan Baral & Chittipaka Venkataiah & Surya Kant Pal & Ramji Nagariya, 2021. "Service robots are an option for contactless services due to the COVID-19 pandemic in the hotels," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 48(4), pages 445-460, December.
    4. Himani Mishra & Prateek Maheshwari, 2020. "Achieving sustainable development goals through Fourth Industrial Revolution: An Indian perspective," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 11(2), pages 63-75, May.
    5. Jadil, Yassine & Rana, Nripendra P. & Dwivedi, Yogesh K., 2021. "A meta-analysis of the UTAUT model in the mobile banking literature: The moderating role of sample size and culture," Journal of Business Research, Elsevier, vol. 132(C), pages 354-372.
    6. Qingyu Zhang & Salman Khan & Safeer Ullah Khan & Ikram Ullah Khan, 2023. "Understanding Blockchain Technology Adoption in Operation and Supply Chain Management of Pakistan: Extending UTAUT Model With Technology Readiness, Technology Affinity and Trust," SAGE Open, , vol. 13(4), pages 21582440231, October.
    7. Ammar AL-Ashmori & Gunasekar Thangarasu & P. D. D. Dominic & Al-Baraa Abdulrahman Al-Mekhlafi, 2023. "A Readiness Model and Factors Influencing Blockchain Adoption in Malaysia’s Software Sector: A Survey Study," Sustainability, MDPI, vol. 15(16), pages 1-28, August.
    8. Kamble, Sachin S. & Gunasekaran, Angappa & Kumar, Vikas & Belhadi, Amine & Foropon, Cyril, 2021. "A machine learning based approach for predicting blockchain adoption in supply Chain," Technological Forecasting and Social Change, Elsevier, vol. 163(C).
    9. Nishant Kumar & Kamal Upreti & Divya Mohan, 2022. "Blockchain Adoption for Provenance and Traceability in the Retail Food Supply Chain: A Consumer Perspective," International Journal of E-Business Research (IJEBR), IGI Global, vol. 18(2), pages 1-17, April.

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