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Studies of Cognition and Emotion in Organisations: Attribution, Affective Events, Emotional Intelligence and Perception of Emotion


  • Neal M. Ashkanasy

    (UQ Business School, The University of Queensland, Brisbane, Qld, 4072.)


This article details the author's attempts to improve understanding of organisational behaviour through investigation of the cognitive and affective processes that underlie attitudes and behaviour. To this end, the paper describes the author's earlier work on the attribution theory of leadership and, more recently, in three areas of emotion research: affective events theory, emotional intelligence, and the effect of supervisors' facial expression on employees' perceptions of leader-member exchange quality. The paper summarises the author's research on these topics, shows how they have contributed to furthering our understanding of organisational behaviour, suggests where research in these areas are going, and draws some conclusions for management practice.

Suggested Citation

  • Neal M. Ashkanasy, 2002. "Studies of Cognition and Emotion in Organisations: Attribution, Affective Events, Emotional Intelligence and Perception of Emotion," Australian Journal of Management, Australian School of Business, vol. 27(1_suppl), pages 11-20, June.
  • Handle: RePEc:sae:ausman:v:27:y:2002:i:1_suppl:p:11-20
    DOI: 10.1177/031289620202701S02

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    References listed on IDEAS

    1. Weiss, Howard M. & Nicholas, Jeffrey P. & Daus, Catherine S., 1999. "An Examination of the Joint Effects of Affective Experiences and Job Beliefs on Job Satisfaction and Variations in Affective Experiences over Time," Organizational Behavior and Human Decision Processes, Elsevier, vol. 78(1), pages 1-24, April.
    2. Ashkanasy, Neal M. & Gallois, Cynthia, 1994. "Leader Attributions and Evaluations: Effects of Locus of Control, Supervisory Control, and Task Control," Organizational Behavior and Human Decision Processes, Elsevier, vol. 59(1), pages 27-50, July.
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    Cited by:

    1. Gómez-Ruiz, Laura & Naranjo-Gil, David, 2016. "El uso interactivo de la información de control y las respuestas emocionales de los empleados," Revista de Contabilidad - Spanish Accounting Review, Elsevier, vol. 19(1), pages 102-110.
    2. Elaine O'Brien & Carol Linehan, 2014. "A Balancing Act: Emotional Challenges in the HR Role," Journal of Management Studies, Wiley Blackwell, vol. 51(8), pages 1257-1285, December.

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