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Dynamic Processes of an Airport's System. Applying Value Network Analysis (VNA) to the Air Traveller Experience

Author

Listed:
  • Vaz, Margarida

    (CEPESE – Research Centre for the Study of Population, Economics and Society (University of Oporto))

  • Baltazar, Maria Emília

    (LAETA- Associated Laboratory for Energy, Transports and Aeronautics)

  • Silva, Jorge

    (University of Beira Interior (UBI))

Abstract

In this paper, we argue that networks are fundamental instruments for the development of the business system of airports’ landside area. We propose value network analysis (VNA) to gain a better understanding of how processes and people create value in airports’ network ecosystem. This methodology makes it possible to understand and visualise the internal and external value networks, mapping the players and their interrelationships and thus capturing the dynamics of the airports’ entire system. Applying value network analysis (VNA) to the air traveller experience, we conclude that this approach provides a network ecosystem perspective on how processes and people create value within the air traveller experience network. For the validation of this scenario, several interviews were conducted with experts.

Suggested Citation

  • Vaz, Margarida & Baltazar, Maria Emília & Silva, Jorge, 2015. "Dynamic Processes of an Airport's System. Applying Value Network Analysis (VNA) to the Air Traveller Experience," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 3(4), pages 311-332.
    • Handle: RePEc:ris:jspord:0062
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    References listed on IDEAS

    as
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    2. Chong Ju Choi & Carla C. J. M. Millar & Caroline Y. L. Wong, 2005. "Knowledge and the State," Palgrave Macmillan Books, in: Knowledge Entanglements, chapter 0, pages 19-38, Palgrave Macmillan.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    Airports’ Landside Areas; Air Traveller Experience; Social Network Analysis; Value Network Analysis;
    All these keywords.

    JEL classification:

    • R42 - Urban, Rural, Regional, Real Estate, and Transportation Economics - - Transportation Economics - - - Government and Private Investment Analysis; Road Maintenance; Transportation Planning
    • Y10 - Miscellaneous Categories - - Data: Tables and Charts - - - Data: Tables and Charts

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