IDEAS home Printed from https://ideas.repec.org/a/pal/jorsoc/v62y2011i7d10.1057_jors.2010.72.html
   My bibliography  Save this article

An integrated approach to shift-starting time selection and tour-schedule construction

Author

Listed:
  • M J Brusco

    (Florida State University)

  • T R Johns

    (Clarion University)

Abstract

A common practice in personnel tour scheduling is to limit the number of permissible daily shift starting times. Accordingly, an important subproblem that arises in tour-scheduling problems is the selection of those starting times that are conducive to efficient satisfaction of labour requirements. A previously published heuristic for this problem is sequential in nature, whereby a subset of starting times is selected in the first stage and tours are constructed using the chosen starting times in the second stage. We propose an integrative procedure that overcomes many of the limitations inherent in the sequential approach. Our procedure, which uses tabu search for starting time selection and a cutting plane method for tour construction, was compared to integer programming and the previously published heuristic in two experiments using test conditions from the airport staffing literature. Although all methods performed well when the labour requirement patterns were consistent across days of the week, the new procedure yielded the best performance when such patterns were inconsistent.

Suggested Citation

  • M J Brusco & T R Johns, 2011. "An integrated approach to shift-starting time selection and tour-schedule construction," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 62(7), pages 1357-1364, July.
  • Handle: RePEc:pal:jorsoc:v:62:y:2011:i:7:d:10.1057_jors.2010.72
    DOI: 10.1057/jors.2010.72
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1057/jors.2010.72
    File Function: Abstract
    Download Restriction: Access to full text is restricted to subscribers.

    File URL: https://libkey.io/10.1057/jors.2010.72?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hesham Alfares, 2004. "Survey, Categorization, and Comparison of Recent Tour Scheduling Literature," Annals of Operations Research, Springer, vol. 127(1), pages 145-175, March.
    2. Michael J. Brusco & Larry W. Jacobs & Robert J. Bongiorno & Duane V. Lyons & Baoxing Tang, 1995. "Improving Personnel Scheduling at Airline Stations," Operations Research, INFORMS, vol. 43(5), pages 741-751, October.
    3. Adel Gaballa & Wayne Pearce, 1979. "Telephone Sales Manpower Planning at Qantas," Interfaces, INFORMS, vol. 9(3), pages 1-9, May.
    4. Thomas J. Holloran & Judson E. Byrn, 1986. "United Airlines Station Manpower Planning System," Interfaces, INFORMS, vol. 16(1), pages 39-50, February.
    5. Ernst, A. T. & Jiang, H. & Krishnamoorthy, M. & Sier, D., 2004. "Staff scheduling and rostering: A review of applications, methods and models," European Journal of Operational Research, Elsevier, vol. 153(1), pages 3-27, February.
    6. Beaumont, Nicholas, 1997. "Scheduling staff using mixed integer programming," European Journal of Operational Research, Elsevier, vol. 98(3), pages 473-484, May.
    7. Michael J. Brusco & Larry W. Jacobs, 1998. "Personnel Tour Scheduling When Starting-Time Restrictions Are Present," Management Science, INFORMS, vol. 44(4), pages 534-547, April.
    8. Larry W. Jacobs & Michael J. Brusco, 1996. "Overlapping Start-Time Bands in Implicit Tour Scheduling," Management Science, INFORMS, vol. 42(9), pages 1247-1259, September.
    9. Sol Schindler & Ted Semmel, 1993. "Station Staffing at Pan American World Airways," Interfaces, INFORMS, vol. 23(3), pages 91-98, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Julie Poullet & Axel Parmentier, 2020. "Shift Planning Under Delay Uncertainty at Air France: A Vehicle-Scheduling Problem with Outsourcing," Transportation Science, INFORMS, vol. 54(4), pages 956-972, July.
    2. Örmeci, E. Lerzan & Salman, F. Sibel & Yücel, Eda, 2014. "Staff rostering in call centers providing employee transportation," Omega, Elsevier, vol. 43(C), pages 41-53.
    3. María I. Restrepo & Bernard Gendron & Louis-Martin Rousseau, 2016. "Branch-and-Price for Personalized Multiactivity Tour Scheduling," INFORMS Journal on Computing, INFORMS, vol. 28(2), pages 334-350, May.
    4. Van den Bergh, Jorne & Beliën, Jeroen & De Bruecker, Philippe & Demeulemeester, Erik & De Boeck, Liesje, 2013. "Personnel scheduling: A literature review," European Journal of Operational Research, Elsevier, vol. 226(3), pages 367-385.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Michael J. Brusco & Larry W. Jacobs, 2000. "Optimal Models for Meal-Break and Start-Time Flexibility in Continuous Tour Scheduling," Management Science, INFORMS, vol. 46(12), pages 1630-1641, December.
    2. Oyku Ahipasaoglu & Nesim Erkip & Oya Ekin Karasan, 2019. "The venue management problem: setting staffing levels, shifts and shift schedules at concession stands," Journal of Scheduling, Springer, vol. 22(1), pages 69-83, February.
    3. Brusco, Michael J. & Jacobs, Larry W., 2001. "Starting-time decisions in labor tour scheduling: An experimental analysis and case study," European Journal of Operational Research, Elsevier, vol. 131(3), pages 459-475, June.
    4. Michael J. Brusco & Larry W. Jacobs, 1998. "Personnel Tour Scheduling When Starting-Time Restrictions Are Present," Management Science, INFORMS, vol. 44(4), pages 534-547, April.
    5. Brusco, Michael J. & Jacobs, Larry W., 1998. "Eliminating redundant columns in continuous tour scheduling problems," European Journal of Operational Research, Elsevier, vol. 111(3), pages 518-525, December.
    6. Julie Poullet & Axel Parmentier, 2020. "Shift Planning Under Delay Uncertainty at Air France: A Vehicle-Scheduling Problem with Outsourcing," Transportation Science, INFORMS, vol. 54(4), pages 956-972, July.
    7. Banu Sungur & Cemal Özgüven & Yasemin Kariper, 2017. "Shift scheduling with break windows, ideal break periods, and ideal waiting times," Flexible Services and Manufacturing Journal, Springer, vol. 29(2), pages 203-222, June.
    8. Brusco, Michael J., 2015. "A bicriterion algorithm for the allocation of cross-trained workers based on operational and human resource objectives," European Journal of Operational Research, Elsevier, vol. 247(1), pages 46-59.
    9. Jonathan Bard & David Morton & Yong Wang, 2007. "Workforce planning at USPS mail processing and distribution centers using stochastic optimization," Annals of Operations Research, Springer, vol. 155(1), pages 51-78, November.
    10. Wang, Wenshu & Xie, Kexin & Guo, Siqi & Li, Weixing & Xiao, Fan & Liang, Zhe, 2023. "A shift-based model to solve the integrated staff rostering and task assignment problem with real-world requirements," European Journal of Operational Research, Elsevier, vol. 310(1), pages 360-378.
    11. De Bruecker, Philippe & Beliën, Jeroen & Van den Bergh, Jorne & Demeulemeester, Erik, 2018. "A three-stage mixed integer programming approach for optimizing the skill mix and training schedules for aircraft maintenance," European Journal of Operational Research, Elsevier, vol. 267(2), pages 439-452.
    12. Thompson, Gary M. & Goodale, John C., 2006. "Variable employee productivity in workforce scheduling," European Journal of Operational Research, Elsevier, vol. 170(2), pages 376-390, April.
    13. Wu, Cheng-Lung & Lim, Shao Xuan, 2021. "Effects of enterprise bargaining and agreement clauses on the operating cost of airline ground crew scheduling," Journal of Air Transport Management, Elsevier, vol. 91(C).
    14. Thompson, Gary M. & Pullman, Madeleine E., 2007. "Scheduling workforce relief breaks in advance versus in real-time," European Journal of Operational Research, Elsevier, vol. 181(1), pages 139-155, August.
    15. Idris Addou & François Soumis, 2007. "Bechtold-Jacobs generalized model for shift scheduling with extraordinary overlap," Annals of Operations Research, Springer, vol. 155(1), pages 177-205, November.
    16. Mauro Falasca & Christopher Zobel & Cliff Ragsdale, 2011. "Helping a Small Development Organization Manage Volunteers More Efficiently," Interfaces, INFORMS, vol. 41(3), pages 254-262, June.
    17. Tristan Becker & Pia Mareike Steenweg & Brigitte Werners, 2019. "Cyclic shift scheduling with on-call duties for emergency medical services," Health Care Management Science, Springer, vol. 22(4), pages 676-690, December.
    18. Jens O. Brunner & Jonathan F. Bard & Jan M. Köhler, 2013. "Bounded flexibility in days‐on and days‐off scheduling," Naval Research Logistics (NRL), John Wiley & Sons, vol. 60(8), pages 678-701, December.
    19. Burke, Edmund K. & Li, Jingpeng & Qu, Rong, 2010. "A hybrid model of integer programming and variable neighbourhood search for highly-constrained nurse rostering problems," European Journal of Operational Research, Elsevier, vol. 203(2), pages 484-493, June.
    20. Lusby, Richard Martin & Range, Troels Martin & Larsen, Jesper, 2016. "A Benders decomposition-based matheuristic for the Cardinality Constrained Shift Design Problem," European Journal of Operational Research, Elsevier, vol. 254(2), pages 385-397.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:pal:jorsoc:v:62:y:2011:i:7:d:10.1057_jors.2010.72. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.palgrave-journals.com/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.