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Gauging and comparing the performances of dissimilar entities

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  • C Parkan

    (Long Island University, C.W. Post Campus)

Abstract

The problem of comparing the performances of a set of entities that are not entirely similar in their operating characteristics challenges most of the existing performance measurement methods. A performance measurement method called operational competitiveness rating analysis (OCRA) is introduced, which is suitable for gauging and comparing the performances of entities that consume inputs of resources to produce outputs of goods and services that are not exactly the same. Additionally, the entities may assign different degrees of relative importance to the inputs and outputs reflecting different managerial priorities. OCRA's development is summarized and an example is presented to illustrate its application for comparing the performances of faculty members in two academic departments with dissimilar research orientations and investigating whether or not their salaries are consistent with their performances.

Suggested Citation

  • C Parkan, 2004. "Gauging and comparing the performances of dissimilar entities," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 55(1), pages 82-89, January.
    • Handle: RePEc:pal:jorsoc:v:55:y:2004:i:1:d:10.1057_palgrave.jors.2601649
    DOI: 10.1057/palgrave.jors.2601649
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    References listed on IDEAS

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    1. Parkan, Celik & Wu, Ming-Lu, 1999. "Measurement of the performance of an investment bank using the operational competitiveness rating procedure," Omega, Elsevier, vol. 27(2), pages 201-217, April.
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    Cited by:

    1. Parkan, Celik, 2007. "Verifying OCRA's economic sense: Response to Agrell and West (2001)," International Journal of Production Economics, Elsevier, vol. 107(1), pages 274-278, May.
    2. Ender Coskun & Abdulvahap Ozcan, 2016. "Finansal Sikinti Surecinde Sirketlerin Etkinlik Duzeylerinin Belirlenmesi," EconWorld Working Papers 16001, WERI-World Economic Research Institute, revised Apr 2016.
    3. Parkan, Celik, 2006. "On OCRA: Response to comments by Wang (2004)," European Journal of Operational Research, Elsevier, vol. 169(1), pages 332-337, February.
    4. S Wang & H Wang, 2006. "Quarantine OCRA spam," Journal of the Operational Research Society, Palgrave Macmillan;The OR Society, vol. 57(6), pages 748-750, June.

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