IDEAS home Printed from
   My bibliography  Save this article

The Use of Payment Instruments in Austria - A Study Based on Survey Data from 1996 to 2011




This study analyzes the results of the OeNB’s methods-of-payment survey of fall 2011 and compares them with the results of similar surveys from the years 1996, 2000 and 2005. The rapid development of cashless payment options in the 15 years that have passed between the first and last analyzed survey and the more widespread availability of payment cards raise the question how consumer behavior has changed. With a value share of some 65% of total payments, cash still remains the most important payment instrument. Debit cards have also risen in importance (to some 25%). While the share of debit card payments doubled between 2000 and 2005, their recent increase was far less significant. The value share of credit cards remains low at 5%. Even though the use of payment instruments varies with education, income and age, in terms of value more than 50% of all payments are still made in cash in each of these sociodemographic subgroups. By contrast, gender and the size of a resident’s home town do not have much impact on the use of cash. The use of payment instruments is determined by two further factors: the size of the payment and the type of the purchase. It is shown that card payments increased markedly in the period from 1996 to 2011 primarily for amounts exceeding EUR 20. Still, cash continues to be used intensively for larger-value payments as well, and it still accounts for a large share of payments in both the food and services sectors, as well as in restaurants and hotels. By international comparison, Austrian payments are shown to be very cash-intensive. The available data suggest that this situation is not solely the result of a low POS terminal density. Rather, this tendency may also be attributable to the fact that Austrian consumers have a positive view of cash. Moreover, a relatively high ATM density and the possibility to withdraw cash free of charge may positively influence the use of cash. On the supply side, the survey results indicate that card acceptance is low for small-value payments.

Suggested Citation

  • Peter Mooslechner & Helmut Stix & Karin Wagner, 2012. "The Use of Payment Instruments in Austria - A Study Based on Survey Data from 1996 to 2011," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 4, pages 53-77.
  • Handle: RePEc:onb:oenbmp:y:2012:i:4:b:3

    Download full text from publisher

    File URL:
    Download Restriction: no

    References listed on IDEAS

    1. Carlos Arango & Angelika Welte, 2012. "The Bank of Canada’s 2009 Methods-of-Payment Survey: Methodology and Key Results," Discussion Papers 12-6, Bank of Canada.
    2. Ulf Von Kalckreuth & Tobias Schmidt & Helmut Stix, 2014. "Using Cash to Monitor Liquidity: Implications for Payments, Currency Demand, and Withdrawal Behavior," Journal of Money, Credit and Banking, Blackwell Publishing, vol. 46(8), pages 1753-1786, December.
    3. Ulf Kalckreuth & Tobias Schmidt & Helmut Stix, 2014. "Choosing and using payment instruments: evidence from German microdata," Empirical Economics, Springer, vol. 46(3), pages 1019-1055, May.
    4. Nicole Jonker & Anneke Kosse & Lola Hernández, 2012. "Cash usage in the Netherlands: How much, where, when, who and whenever one wants?," DNB Occasional Studies 1002, Netherlands Central Bank, Research Department.
    5. Kevin Foster & Erik Meijer & Scott Schuh & Michael A. Zabek, 2011. "The 2009 survey of consumer payment choice," Public Policy Discussion Paper 11-1, Federal Reserve Bank of Boston.
    6. Peter Mooslechner & Helmut Stix & Karin Wagner, 2006. "How Are Payments Made in Austria?," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 2, pages 111-134.
    Full references (including those not matched with items on IDEAS)


    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.

    Cited by:

    1. Carlos Arango & Yassine Bouhdaoui & David Bounie & Martina Eschelbach & Lola Hernández, 2013. "Cash Management and Payment Choices: A Simulation Model with International Comparisons," Staff Working Papers 13-53, Bank of Canada.
    2. Pirmin Fessler & Friedrich Fritzer, 2013. "The Distribution of Inflation among Austrian Households," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 3, pages 12-28.
    3. Christina Burger & Katharina Wolner-Rößlhuber, 2013. "Internet Payment Behavior in Austria," Monetary Policy & the Economy, Oesterreichische Nationalbank (Austrian Central Bank), issue 3, pages 29-41.
    4. repec:onb:oenbmp:y:2017:i:q1/17:b:4 is not listed on IDEAS

    More about this item


    usage of payment means; payment behavior; retail payments; demand for money; survey data;

    JEL classification:

    • E41 - Macroeconomics and Monetary Economics - - Money and Interest Rates - - - Demand for Money
    • E58 - Macroeconomics and Monetary Economics - - Monetary Policy, Central Banking, and the Supply of Money and Credit - - - Central Banks and Their Policies
    • D12 - Microeconomics - - Household Behavior - - - Consumer Economics: Empirical Analysis


    Access and download statistics


    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:onb:oenbmp:y:2012:i:4:b:3. See general information about how to correct material in RePEc.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Claudia Kwapil). General contact details of provider: .

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service hosted by the Research Division of the Federal Reserve Bank of St. Louis . RePEc uses bibliographic data supplied by the respective publishers.