IDEAS home Printed from https://ideas.repec.org/a/mgt/youmng/v10y2015i3p255-271.html
   My bibliography  Save this article

Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice

Author

Listed:
  • Eva Gatarik

    (Masaryk University, Czech Republic)

Abstract

Pointing out flaws and errors can be a risky pastime for employees, particularly when the information therein conflicts with rules, routines and theories held dear by management. However, skilful performance is not about strictly adhering to such established rules, routines and theories when seeking ways out of problem situations. This contribution argues that skilful performance arises out of the practice of shared meaning rather than punctiliousness. Especially in the event of uncertainty, equivocation and doubt, people in organizations should not just apply given rules, but also jointly classify, interpret and transform observed data into new knowledge that feeds back, so that subsequent action and its justification can tap into the prevailing business climate, reduce ambiguity, and offer prospects that are more exciting. A holistic approach is proposed that may also assist in the construction, processing and justification of knowledge, establishing meaning within an organization in order to improve organizational performance in the long term. Finally, a specific case of redevelopment in an SME illustrates the argument.

Suggested Citation

  • Eva Gatarik, 2015. "Framing Skilful Performance to Enact Organizational Knowledge: Integrating Data-Driven and User-Driven Practice," Management, University of Primorska, Faculty of Management Koper, vol. 10(3), pages 255-271.
    • Handle: RePEc:mgt:youmng:v:10:y:2015:i:3:p:255-271
    as

    Download full text from publisher

    File URL: http://www.fm-kp.si/zalozba/ISSN/1854-4231/10_255-271.pdf
    File Function: full text
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Mary Tripsas & Giovanni Gavetti, 2000. "Capabilities, cognition, and inertia: evidence from digital imaging," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1147-1161, October.
    2. Jörgen Sandberg & Ashly H. Pinnington, 2009. "Professional Competence as Ways of Being: An Existential Ontological Perspective," Journal of Management Studies, Wiley Blackwell, vol. 46(7), pages 1138-1170, November.
    3. Taylor, Frederick Winslow, 1911. "The Principles of Scientific Management," History of Economic Thought Books, McMaster University Archive for the History of Economic Thought, number taylor1911.
    4. Linda Rouleau & Julia Balogun, 2011. "Middle Managers, Strategic Sensemaking, and Discursive Competence," Journal of Management Studies, Wiley Blackwell, vol. 48, pages 953-983, July.
    5. John Seely Brown & Paul Duguid, 1991. "Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning, and Innovation," Organization Science, INFORMS, vol. 2(1), pages 40-57, February.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Daniel Geiger & Jochen Koch, 2008. "Von der individuellen Routine zur organisationalen Praktik — Ein neues Paradigma für die Organisationsforschung?," Schmalenbach Journal of Business Research, Springer, vol. 60(7), pages 693-712, November.
    2. David Anzola & Peter Barbrook-Johnson & Juan I. Cano, 2017. "Self-organization and social science," Computational and Mathematical Organization Theory, Springer, vol. 23(2), pages 221-257, June.
    3. Sheen S. Levine & Michael J. Prietula, 2012. "How Knowledge Transfer Impacts Performance: A Multilevel Model of Benefits and Liabilities," Organization Science, INFORMS, vol. 23(6), pages 1748-1766, December.
    4. Agulles, Remei & Prats, Mª Julia, 2011. "Learning in practice: What organizational and management literature can contribute to professional and occupational development," IESE Research Papers D/938, IESE Business School.
    5. Raelin, Joseph A., 2007. "Toward an Epistemology of Practice," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 6(4), pages 495-519.
    6. Thinley Tharchen & Raghu Garud & Rebecca L. Henn, 2020. "Design as an interactive boundary object," Journal of Organization Design, Springer;Organizational Design Community, vol. 9(1), pages 1-34, December.
    7. Denis Bayart, 2006. "The fact-theory dialogue in an industrial context: the case of statistical quality control," Post-Print hal-00263050, HAL.
    8. David Vallat, 2016. "From knowledge as a commons to organization as a commons," Post-Print hal-03301430, HAL.
    9. Thomas Keil & Erkko Autio & Gerard George, 2008. "Corporate Venture Capital, Disembodied Experimentation and Capability Development," Journal of Management Studies, Wiley Blackwell, vol. 45(8), pages 1475-1505, December.
    10. Linda Argote & Ella Miron-Spektor, 2011. "Organizational Learning: From Experience to Knowledge," Organization Science, INFORMS, vol. 22(5), pages 1123-1137, October.
    11. Guiette, Alain & Vandenbempt, Koen, 2013. "Exploring team mental model dynamics during strategic change implementation in professional service organizations. A sensemaking perspective," European Management Journal, Elsevier, vol. 31(6), pages 728-744.
    12. Jörgen Sandberg & Ashly H. Pinnington, 2009. "Professional Competence as Ways of Being: An Existential Ontological Perspective," Journal of Management Studies, Wiley Blackwell, vol. 46(7), pages 1138-1170, November.
    13. Geilinger, Nina & Haefliger, Stefan & von Krogh, Georg & Rechsteiner, Lise, 2016. "What makes a social practice? Being, knowing, doing and leading," European Management Journal, Elsevier, vol. 34(4), pages 319-327.
    14. Samina Karim & Aseem Kaul, 2015. "Structural Recombination and Innovation: Unlocking Intraorganizational Knowledge Synergy Through Structural Change," Organization Science, INFORMS, vol. 26(2), pages 439-455, April.
    15. Michael Kaethler, 2019. "Curating creative communities of practice: the role of ambiguity," Journal of Organization Design, Springer;Organizational Design Community, vol. 8(1), pages 1-17, December.
    16. Alina Mirela Teacu (Parincu), 2019. "Neuromanagement – the Impact of Neuroscience on the Organizational Performance," Risk in Contemporary Economy, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, pages 487-493.
    17. Carlos Martin-Rios, 2016. "Innovative management control systems in knowledge work: a middle manager perspective," Journal of Management Control: Zeitschrift für Planung und Unternehmenssteuerung, Springer, vol. 27(2), pages 181-204, May.
    18. Verena Brinks, 2016. "Situated affect and collective meaning: A community perspective on processes of value creation and commercialization in enthusiast-driven fields," Environment and Planning A, , vol. 48(6), pages 1152-1169, June.
    19. Francesco Rullani, 2005. "The Debate and the Community. “Reflexive Identity” in the FLOSS Community," LEM Papers Series 2005/18, Laboratory of Economics and Management (LEM), Sant'Anna School of Advanced Studies, Pisa, Italy.
    20. Giada Baldessarelli & Nathalie Lazaric & Michele Pezzoni, 2022. "Organizational routines: Evolution in the research landscape of two core communities," Post-Print halshs-03718851, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:mgt:youmng:v:10:y:2015:i:3:p:255-271. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Alen Jezovnik (email available below). General contact details of provider: https://edirc.repec.org/data/fmkupsi.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.