How Can Internet Comparison Sites Work Optimally for Consumers?
In today's information society, there is such a large amount of available information about any given good or service that consumers are unable to make an informed choice. Internet comparison sites (ICSs) could provide a solution to this problem by comparing markets for consumers and making a comprehensive recommendation. However, currently, they are not fully effective for consumers. Consumers do not trust ICSs because of concerns about commission biases and lack of full market coverage. To be fully effective, ICSs also ought to cover non-price dimensions such as product quality and after-sales service. Changing the economic model from the current two-sided platform to a one-sided platform could solve these problems. In order for this to occur, changes or clarifications to existing EU consumer laws might need to be made. Copyright Springer Science+Business Media, LLC. 2012
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Volume (Year): 35 (2012)
Issue (Month): 3 (September)
Pages: 333-353
| Handle: | RePEc:kap:jcopol:v:35:y:2012:i:3:p:333-353 |
| DOI: | 10.1007/s10603-012-9195-8 |
| Contact details of provider: | Web page: http://www.springer.com
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| Order Information: | Web: http://www.springer.com/social+sciences/journal/10603/PS2 |
References listed on IDEAS
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- Ganesh Iyer & Amit Pazgal, 2003. "Internet Shopping Agents: Virtual Co-Location and Competition," Marketing Science, INFORMS, vol. 22(1), pages 85-106, November.
- Baye, Michael & GATTI, RUPERT J & Kattuman, Paul & Morgan, John, 2004.
"Estimating Firm-Level Demand at a Price Comparison Site: Accounting for Shoppers and the Number of Competitors,"
Competition Policy Center, Working Paper Series
qt923692d1, Competition Policy Center, Institute for Business and Economic Research, UC Berkeley.
- Michael R. Baye & J. Rupert J. Gatti & Paul Kattuman & John Morgan, 2005. "Estimating Firm-Level Demand at a Price Comparison Site: Accounting for Shoppers and the Number of Competitors," Microeconomics 0504005, EconWPA.
- Glenn Ellison & Sara Fisher Ellison, 2009. "Search, Obfuscation, and Price Elasticities on the Internet," Econometrica, Econometric Society, vol. 77(2), pages 427-452, 03.
- Glenn Ellison & Sara Fisher Ellison, 2004. "Search, Obfuscation, and Price Elasticities on the Internet," NBER Working Papers 10570, National Bureau of Economic Research, Inc.
- Nelson, Philip, 1974. "Advertising as Information," Journal of Political Economy, University of Chicago Press, vol. 82(4), pages 729-754, July/Aug.. Full references (including those not matched with items on IDEAS)
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