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Creating Satisfied Employees Through Workplace Spirituality: A Study of the Private Insurance Sector in Punjab (India)

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  • Manu Gupta
  • Vinod Kumar
  • Mandeep Singh

Abstract

Spirituality in the workplace is gaining recognition and value among researchers, academicians, and business professionals. The aim of this paper is to examine the impact of spirituality in the workplace on job satisfaction by measuring four dimensions of spirituality in the workplace: meaningful work, sense of community, organizational values, and compassion. The impact of each dimension on job satisfaction is hypothesized. A cross-sectional survey was used to collect data from 100 payroll employees in private insurance companies in Punjab (India). A correlation analysis showed a positive relationship between all the dimensions of spirituality in the workplace and job satisfaction. A regression analysis revealed that although all the dimensions of spirituality in the workplace are important, organizational values and a sense of community are the most important in terms of the job satisfaction level of employees. This work will help insurance companies to better understand the concept of spirituality in the workplace and its importance. Insurance companies can improve their functioning by encouraging employee spirituality in the workplace. Copyright Springer Science+Business Media Dordrecht 2014

Suggested Citation

  • Manu Gupta & Vinod Kumar & Mandeep Singh, 2014. "Creating Satisfied Employees Through Workplace Spirituality: A Study of the Private Insurance Sector in Punjab (India)," Journal of Business Ethics, Springer, vol. 122(1), pages 79-88, June.
    • Handle: RePEc:kap:jbuset:v:122:y:2014:i:1:p:79-88
    DOI: 10.1007/s10551-013-1756-5
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    References listed on IDEAS

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    1. Amal Altaf & Mohammad Awan, 2011. "Moderating Affect of Workplace Spirituality on the Relationship of Job Overload and Job Satisfaction," Journal of Business Ethics, Springer, vol. 104(1), pages 93-99, November.
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    2. Won-Moo Hur & Tae-Won Moon & Hanna Kim, 2020. "When does customer CSR perception lead to customer extra-role behaviors? The roles of customer spirituality and emotional brand attachment," Journal of Brand Management, Palgrave Macmillan, vol. 27(4), pages 421-437, July.
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    5. Ricardo Luiz Fernandes Bella & Osvaldo Luiz Gonçalves Quelhas & Fernando Toledo Ferraz & Marlene Jesus Soares Bezerra, 2018. "Workplace Spirituality: Sustainable Work Experience from a Human Factors Perspective," Sustainability, MDPI, vol. 10(6), pages 1-13, June.
    6. Ikhwan & Achmad Sudiro & Noermijati & Mintarti Rahayu, 2017. "Examining the Link between Spiritual Values at Work, Learning Orientation, Human Resources Practices and Organizational Health: An Indonesia Case Study," International Review of Management and Marketing, Econjournals, vol. 7(3), pages 17-24.
    7. Stone, Billy, 2019. "The Application Of Social Exchange Theory By Entrepreneurs Leading Small Businesses In Appalachia," OSF Preprints mvz8t, Center for Open Science.
    8. Sai Bhargavi Vedula & Rakesh Kumar Agrawal, 2024. "Mapping Spiritual Leadership: A Bibliometric Analysis and Synthesis of Past Milestones and Future Research Agenda," Journal of Business Ethics, Springer, vol. 189(2), pages 301-328, January.
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    10. Raja Muhamad Yusof & Nek Kamal Yeop Yunus & Ahmad Amri Zainal Adnan, 2019. "Examining Moderating Effect of Industrial Relations Climate on Workplace Spirituality and Counterproductive Work Behaviour," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 9(3), pages 353-363, July.
    11. Joanna Samul, 2019. "Spiritual Leadership: Meaning in the Sustainable Workplace," Sustainability, MDPI, vol. 12(1), pages 1-16, December.
    12. Azeez Rasheed Olawale & Genty Kabiru Ishola, 2018. "Inner Life, Meaningful Work, Conditions for Community, and Organisational Citizenship Behaviour," Economics and Business, Sciendo, vol. 32(1), pages 136-148, July.
    13. Bailey, Katherine & Madden, Adrian & Alfes, Kerstin & Shantz, Amanda & Soane, Emma, 2017. "The mismanaged soul: existential labor and the erosion of meaningful work," LSE Research Online Documents on Economics 68342, London School of Economics and Political Science, LSE Library.
    14. B. Baskar & R. Indradevi, 2023. "Workplace Spirituality and Employee Job Attitude: Direct Test Effect: An Empirical Check Among Nursing Community," Vision, , vol. 27(5), pages 628-638, November.
    15. Maryam Dilmaghani, 2021. "Deep-Level Religious Diversity and Work-Life Balance Satisfaction in Canada," Applied Research in Quality of Life, Springer;International Society for Quality-of-Life Studies, vol. 16(1), pages 315-350, February.
    16. Ju-Hyun Jin & Eun-Ju Lee, 2019. "The Mediating Effect of Workplace Spirituality on the Relation between Job Stress and Job Satisfaction of Cancer Survivors Returning to Work," IJERPH, MDPI, vol. 16(19), pages 1-13, September.
    17. Madhu Lata & Richa Chaudhary, 2021. "Workplace Spirituality and Experienced Incivility at Work: Modeling Dark Triad as a Moderator," Journal of Business Ethics, Springer, vol. 174(3), pages 645-667, December.
    18. Angelica-Nicoleta NECULĂESEI (ONEA), 2019. "Spirituality - An Organizational Dimension," CrossCultural Management Journal, Fundația Română pentru Inteligența Afacerii, Editorial Department, issue 2, pages 97-103, December.
    19. Muhammad Asif Qureshi & Kamal bin Ab Hamid, 2017. "Impact of Supervisor Support on Job Satisfaction: A Moderating role of Fairness Perception," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(3), pages 235-242, March.
    20. Elisabeth Nöhammer, 2022. "Meaning, Needs, and Workplace Spirituality," Merits, MDPI, vol. 3(1), pages 1-20, December.
    21. Panteha Farmanesh & Pouya Zargar & Vildan Esenyel & Asim Vehbi, 2021. "Linking Spiritual Leadership and Boundary-Spanning Behavior: The Bright Side of Workplace Spirituality and Self-Esteem," SAGE Open, , vol. 11(3), pages 21582440211, August.
    22. Chitra Khari & Shuchi Sinha, 2018. "Organizational Spirituality and Knowledge Sharing: A Model of Multiple Mediation," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 19(4), pages 337-348, December.
    23. Suchuan Zhang, 2020. "Workplace Spirituality and Unethical Pro-organizational Behavior: The Mediating Effect of Job Satisfaction," Journal of Business Ethics, Springer, vol. 161(3), pages 687-705, January.

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