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Human Resource Training to Enhance Intellectual Capital in the Public Sector: A proposal of a Training Evaluation Model

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  • Barbara Iannone

Abstract

The evaluation of Human Resources (HR) training, particularly in Public Administration (PA), has been the focus of studies and in-depth analysis for several decades. This paper proposes an additional model of evaluating HR training in Public Administration. The improvement of performances in PA is indeed an HR issue. Therefore, it is necessary to plan and invest in HR training, as a key component of empowering the employees¡¯ knowledge, skills and abilities, with the intention of enhancing the intellectual capital of the organization, adding value to the PA. Another contributing point of this research is the assessment of training HR on intangible aspects, such as the reputation of the PA. Lastly, it is essential to build and to adopt an optimal process of evaluation of HR training to measure the return on investments in terms of tangible and intangible assets.

Suggested Citation

  • Barbara Iannone, 2019. "Human Resource Training to Enhance Intellectual Capital in the Public Sector: A proposal of a Training Evaluation Model," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 10(5), pages 10-23, September.
    • Handle: RePEc:jfr:ijba11:v:10:y:2019:i:5:p:10-23
    DOI: 10.5430/ijba.v10n5p10
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    References listed on IDEAS

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    2. Bates, Reid, 2004. "A critical analysis of evaluation practice: the Kirkpatrick model and the principle of beneficence," Evaluation and Program Planning, Elsevier, vol. 27(3), pages 341-347, August.
    3. Alessandro Hinna & Ernesto De Nito & Gianluigi Mangia, 2010. "Board of directors within public organisations: a literature review," International Journal of Business Governance and Ethics, Inderscience Enterprises Ltd, vol. 5(3), pages 131-156.
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