IDEAS home Printed from https://ideas.repec.org/a/jek/journl/v7y2019i1p46-64.html
   My bibliography  Save this article

The Impact Of Knowledge Capture And Knowledge Sharing On Learning, Adaptability, Job Satisfaction And Staying Intention: A Study Of The Banking Industry In Bangladesh

Author

Listed:
  • Zahid Zamir

    (Delaware State University, USA)

Abstract

The Knowledge Management (KM) has been defined as performing activites in discovering, capturing, sharing and applying knowledge in a more effective and effieicnt way. This study looks at only two such processes namely: capruring and sharing knowledge and their sub-processes. The purpose of this study is to conduct exploratory research to investigate the extent to which the sub-processes of knowledge capture and knowledge sharing of knowledge management impact the employee learning, adaptability, Job satisfaction and intention to stay on the job. This research was conducted using a purposive sample from financial services firms in Bangladesh. The sample consisted of 254 respondents from 23 different branches of eight commercial banks drawing from all levels of employees in the organizational hierarchy. The partial least squares (PLS) approach using Smart PLS has been used to test both the measurement and structural models. The findings of this study confirm that it is not the KM processes rather the sub-processes of KM process that can positively impact on employees' outcomes. This study involved self-administrated questionnaires and was open to all levels of staff and measured perceptions of the employees as opposed to actual behavior. This study suggests that employees' learning and adaptability depend on the usability and comfortability of the knowledge management initiatives undertaken by the management. Practitioners may employ the same experimental method using the instruments developed for this study to analyze the impact of the sub-processes of knowledge capture and knowledge sharing on employee outcomes. This study contributes to the existing literature of knowledge management that how the sub-processes of knowledge capture and knowledge sharing motivate employees to learn and adapt and how learning and adaptability contribute to job satisfaction and staying intention.

Suggested Citation

  • Zahid Zamir, 2019. "The Impact Of Knowledge Capture And Knowledge Sharing On Learning, Adaptability, Job Satisfaction And Staying Intention: A Study Of The Banking Industry In Bangladesh," International Journal of Entrepreneurial Knowledge, Center for International Scientific Research of VSO and VSPP, vol. 7(1), pages 46-64, June.
    • Handle: RePEc:jek:journl:v:7:y:2019:i:1:p:46-64
    as

    Download full text from publisher

    File URL: http://ijek.org/files/IJEK_1-2019v7/IJEK-1-2019,v.7_zamir,z...pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Bengt-Åke Lundvall & Peter Nielsen, 2007. "Knowledge management and innovation performance," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 207 - 223, April.
    2. Bengt‐Åke Lundvall & Peter Nielsen, 2007. "Knowledge management and innovation performance," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(3/4), pages 207-223, June.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Luma Al-Qudah & Barbara Piontek & Judit Olah, 2021. "Economic Growth and Foreign Direct Investment in the Context of Financial Development: Evidence from Jordan," European Research Studies Journal, European Research Studies Journal, vol. 0(2B), pages 762-782.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Angélica Pigola & Priscila Rezende Costa, 2022. "In search of understanding about knowledge and learning on innovation performance," Scientometrics, Springer;Akadémiai Kiadó, vol. 127(7), pages 3995-4022, July.
    2. Yunis, Manal & Tarhini, Abbas & Kassar, Abdulnasser, 2018. "The role of ICT and innovation in enhancing organizational performance: The catalysing effect of corporate entrepreneurship," Journal of Business Research, Elsevier, vol. 88(C), pages 344-356.
    3. Yin-Kuan Ng & Voon-Hsien Lee & Alex Tun-Lee Foo & Pei-Lee Gan, 2012. "The Relationship between Knowledge Management Practices and Technological Innovation: A Conceptual Framework," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 1(1), pages 71-89.
    4. Caroline D. Ditlev‐Simonsen & Atle Midttun, 2011. "What motivates managers to pursue corporate responsibility? a survey among key stakeholders," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 18(1), pages 25-38, January.
    5. Denitsa Hazarbassanova Blagoeva & Peter D. Ørberg Jensen & Hemant Merchant, 2020. "Services in International Business Studies: A Replication and Extension of Merchant and Gaur (2008)," Management International Review, Springer, vol. 60(3), pages 427-457, June.
    6. Palacios-Marqués, Daniel & Gallego-Nicholls, José Fernando & Guijarro-García, María, 2021. "A recipe for success: Crowdsourcing, online social networks, and their impact on organizational performance," Technological Forecasting and Social Change, Elsevier, vol. 165(C).
    7. Daria Ciriaci & Fernando Hervas Soriano, 2012. "Bridging ideas with markets. The impact of training, marketing and design on innovation," JRC Research Reports JRC75493, Joint Research Centre.
    8. Díaz-Chao, Ángel & Sainz-González, Jorge & Torrent-Sellens, Joan, 2016. "The competitiveness of small network-firm: A practical tool," Journal of Business Research, Elsevier, vol. 69(5), pages 1769-1774.
    9. Yongfu Li & Yu Song & Jinxin Wang & Chengwei Li, 2019. "Intellectual Capital, Knowledge Sharing, and Innovation Performance: Evidence from the Chinese Construction Industry," Sustainability, MDPI, vol. 11(9), pages 1-20, May.
    10. Nuttaneeya Ann Torugsa & Anthony Arundel & Wayne O’Donohue, 2016. "Inter-Firm Collaboration And Innovation Performance For New-To-Market Products — The Moderating Role Of Technological And Skills-Related Knowledge Assets," International Journal of Innovation Management (ijim), World Scientific Publishing Co. Pte. Ltd., vol. 20(06), pages 1-22, August.
    11. Castrogiovanni, Gary & Ribeiro-Soriano, Domingo & Mas-Tur, Alicia & Roig-Tierno, Norat, 2016. "Where to acquire knowledge: Adapting knowledge management to financial institutions," Journal of Business Research, Elsevier, vol. 69(5), pages 1812-1816.
    12. Duncan Gallie, 2019. "Research on Work Values in a Changing Economic and Social Context," The ANNALS of the American Academy of Political and Social Science, , vol. 682(1), pages 26-42, March.
    13. Amani Yaser Alnatsheh & Ayşe Gözde Karaatmaca & Behiye Çavuşoğlu, 2023. "Intellectual Capital and Organizational Innovation: Examining the Mediation Role of Knowledge Sharing on the Palestinian Universities during the COVID-19 Pandemic," Sustainability, MDPI, vol. 15(4), pages 1-19, February.
    14. Reza Ansari & Sayyed Mohsen Allameh & Ali Asadi & Mehri Asadi Vasfi & Alireza Harooni, 2013. "Investigating the Relationship between Knowledge Management Processes and Innovation Levels: Managers and Experts of Software Design Companies of Isfahan Province," International Journal of Academic Research in Accounting, Finance and Management Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Accounting, Finance and Management Sciences, vol. 3(2), pages 50-59, April.
    15. Singh, Sanjay Kumar & Gupta, Shivam & Busso, Donatella & Kamboj, Shampy, 2021. "Top management knowledge value, knowledge sharing practices, open innovation and organizational performance," Journal of Business Research, Elsevier, vol. 128(C), pages 788-798.
    16. Teresa Kraśnicka & Wojciech Głód & Martyna Wronka-Pośpiech, 2016. "Management Innovation and Its Measurement," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 12(2), pages 95-121.
    17. Ben Arfi, Wissal & Hikkerova, Lubica & Sahut, Jean-Michel, 2018. "External knowledge sources, green innovation and performance," Technological Forecasting and Social Change, Elsevier, vol. 129(C), pages 210-220.
    18. Naveen Kumar Jain & Sumit K. Kundu & Fred A. Niederman, 2008. "Offshoring propensity in information technology services: A firm and country level analysis," Management International Review, Springer, vol. 48(4), pages 447-461, April.
    19. Dong-Her Shih & Chia-Ming Lu & Chia-Hao Lee & Sin-Ye Cai & Kuo-Jui Wu & Ming-Lang Tseng, 2018. "Eco-Innovation in Circular Agri-Business," Sustainability, MDPI, vol. 10(4), pages 1-13, April.
    20. Aleena Syed & Humna Sohail & Sarmad Ejaz & Hafiz Ahmed Ullah, 2020. "Direct and Indirect effect of Knowledge Management Practices on Firm Innovation via Knowledge Application," International Review of Management and Marketing, Econjournals, vol. 10(4), pages 110-118.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:jek:journl:v:7:y:2019:i:1:p:46-64. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Aleksandr Kljucnikov (email available below). General contact details of provider: https://edirc.repec.org/data/vsposcz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.