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Interorganizational Cooperation: The Role of Information Technology an Empirical Comparison of U.S. and Japanese Supplier Relations

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  • M. Bensaou

    (INSEAD, Boulevard de Constance, 77309 Fontainebleau, France)

Abstract

This paper explores the comparative and cumulative influence of a number of factors on the perceived level of cooperation in a dyadic relationship. Drawing upon the transaction costs economics, organization theory and information systems literatures, we hypothese three sets of key influences: (1) factors exogenous to the relationship, i.e., the characteristics of the environment within which the relationship operates, and factors endogeneous to the relationship including (2) economic and behavioral characteristics of the relationship, and (3) interorganizational information technology applications. These factors have been independently examined in separate research streams. A key contribution of this study is therefore to conceptually and empirically capture their collective influence on cooperation.We empirically test the five hypotheses we develop within the context of buyer-supplier relationships in the U.S. and Japanese automobile industries. Multiple regressions conducted on a data set of 447 distinct relationships indicate that the relational characteristics (i.e., the behavioral climate of the relationship) are the most robust predictor of cooperation in both countries when compared with other structural (e.g., asset specificity) or technological factors (use of EDI---electronic data interchange). Environmental uncertainty (i.e., technological unpredictability) is positively associated with cooperation in Japanese supplier relations, which suggests that cooperation can act as an uncertainty absorption mechanism. Governance structure is a strong and significant predictor of cooperation in both samples, but with the opposite sign. Similarly, information technology (IT) does not play the same predictive role in the two country samples. Significant only in Japan it reflects an ‘electronic partnership’ approach to the use of IT in supplier relations.

Suggested Citation

  • M. Bensaou, 1997. "Interorganizational Cooperation: The Role of Information Technology an Empirical Comparison of U.S. and Japanese Supplier Relations," Information Systems Research, INFORMS, vol. 8(2), pages 107-124, June.
    • Handle: RePEc:inm:orisre:v:8:y:1997:i:2:p:107-124
    DOI: 10.1287/isre.8.2.107
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    Cited by:

    1. Kyu Kim, Kyung & Yul Ryoo, Sung & Dug Jung, Myung, 2011. "Inter-organizational information systems visibility in buyer-supplier relationships: The case of telecommunication equipment component manufacturing industry," Omega, Elsevier, vol. 39(6), pages 667-676, December.
    2. Y. I. Song & W. Woo & H. R. Rao, 2007. "Interorganizational information sharing in the airline industry: An analysis of stock market responses to code-sharing agreements," Information Systems Frontiers, Springer, vol. 9(2), pages 309-324, July.
    3. Daning Hu & Sherry X. Sun & J. Leon Zhao & Xinlei Zhao, 2011. "Strategic choices of inter-organizational information systems: A network perspective," Information Systems Frontiers, Springer, vol. 13(5), pages 681-692, November.
    4. Choi, Sujeong & Ko, Ilsang, 2012. "Leveraging electronic collaboration to promote interorganizational learning," International Journal of Information Management, Elsevier, vol. 32(6), pages 550-559.
    5. Storer, Christine, 2006. "Information communication tools used to Coordinate food chains," Australasian Agribusiness Review, University of Melbourne, Department of Agriculture and Food Systems, vol. 14.
    6. Reynolds-McIlnay, Ryann & Morrin, Maureen, 2019. "Increasing Shopper Trust in Retailer Technological Interfaces via Auditory Confirmation," Journal of Retailing, Elsevier, vol. 95(4), pages 128-142.
    7. Vijayasarathy, Leo R., 2010. "Supply integration: An investigation of its multi-dimensionality and relational antecedents," International Journal of Production Economics, Elsevier, vol. 124(2), pages 489-505, April.
    8. Dilip Kumar Sen & Saurav Datta & Siba Sankar Mahapatra, 2017. "Decision Support Framework for Selection of 3PL Service Providers: Dominance-Based Approach in Combination with Grey Set Theory," International Journal of Information Technology & Decision Making (IJITDM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 25-57, January.
    9. Suyun Chen & Yu Ji, 2022. "Do Corporate Social Responsibility Categories Distinctly Influence Innovation? A Resource-Based Theory Perspective," Sustainability, MDPI, vol. 14(6), pages 1-25, March.
    10. Andreas I. Nicolaou & D. Harrison McKnight, 2006. "Perceived Information Quality in Data Exchanges: Effects on Risk, Trust, and Intention to Use," Information Systems Research, INFORMS, vol. 17(4), pages 332-351, December.
    11. Christopher Durugbo & Joseph Amankwah‐Amoah, 2019. "Global sustainability under uncertainty: How do multinationals craft regulatory policies?," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1500-1516, November.
    12. Yassine Talas & Lamiae Benhayoun-Sadafiyine & Marie-Anne Le Dain, 2020. "How does IT effective use impact NPD project success? An IT functional approach for collaborative buyer-supplier NPD," Post-Print hal-02643299, HAL.
    13. Radhakrishnan, Abirami & Davis, John Stephen & Sridharan, Sri V. & Moore, De Wayne & David, Dessa, 2018. "The impact of inter-organizational information systems-enabled external integration on capabilities of buyer–supplier dyads," European Management Journal, Elsevier, vol. 36(4), pages 558-572.
    14. Kim, Daekwan & Shin, Geon-Cheol & Jean, Ruey-Jer “Bryan” & Tamer Cavusgil, S. & Chen, Charles, 2023. "Degree of involvement in supply chain system development and relational performance: A potential dark side in supply chain relationships," Journal of Business Research, Elsevier, vol. 154(C).
    15. O'Connor, Neale G. & Schloetzer, Jason D. & Romero, Jorge & Wu, Anne, 2022. "How multi-sourcing can influence management control: Case study evidence from the electronic products supply chain," The British Accounting Review, Elsevier, vol. 54(5).
    16. Hurmelinna-Laukkanen, Pia & Möller, Kristian & Nätti, Satu, 2022. "Orchestrating innovation networks: Alignment and orchestration profile approach," Journal of Business Research, Elsevier, vol. 140(C), pages 170-188.
    17. Beunza, Daniel & Millo, Yuval, 2015. "Blended automation: integrating algorithms on the floor of the New York Stock Exchange," LSE Research Online Documents on Economics 118995, London School of Economics and Political Science, LSE Library.
    18. Shutao Dong & Sean Xin Xu & Kevin Xiaoguo Zhu, 2009. "Research Note ---Information Technology in Supply Chains: The Value of IT-Enabled Resources Under Competition," Information Systems Research, INFORMS, vol. 20(1), pages 18-32, March.
    19. Akhtar, Ch. Shoaib & Awan, Sajid Hussain & Naveed, Shaheryar & Ismail, Kamariah, 2018. "A comparative study of the application of systems thinking in achieving organizational effectiveness in Malaysian and Pakistani banks," International Business Review, Elsevier, vol. 27(4), pages 767-776.
    20. Wong, Christina W.Y. & Lai, Kee-hung & Ngai, E.W.T., 2009. "The role of supplier operational adaptation on the performance of IT-enabled transport logistics under environmental uncertainty," International Journal of Production Economics, Elsevier, vol. 122(1), pages 47-55, November.
    21. Dipanjan Chatterjee & T. Ravichandran, 2013. "Governance of Interorganizational Information Systems: A Resource Dependence Perspective," Information Systems Research, INFORMS, vol. 24(2), pages 261-278, June.
    22. Rebolledo, Claudia & Nollet, Jean, 2011. "Learning from suppliers in the aerospace industry," International Journal of Production Economics, Elsevier, vol. 129(2), pages 328-337, February.

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