Ergonomics Management Evaluation Model for Supply Chain: An Axiomatic Design Approach

Organizations worldwide are moving towards sustainability in the supply chains (SCs). Ergonomics management (EM) in SCs can contribute to their social sustainability (SS) by providing a fair, safe, and healthy environment. The literature recognizes the lack of an ergonomics management evaluation model (EMEM) for SCs contributing to SS. This research aims to propose an EMEM applicable to SCs. A continuous improvement approach with five constructs: Plan, Do, Check, Act, and Leadership and Worker participation (L&WP) was conducted, including nineteen domains, and the axiomatic design methodology was deployed. Design ranges (DRs) were defined by 34 experts from Latin America. System ranges (SRs) were assessed by self-assessments of EM practices to obtain the information content axiom in one case study of the Mexican salt industry. A new ergonomics management index for the supply chain (EMISC) and a corresponding scale were implemented. According to this scale, the index was found to be low, indicating a poor ergonomics management index (EMI) for the supplier link across the nineteen domains. The proposed EMEM effectively obtains an EMI of the supply chain (SC) by link and entirely. The model identifies opportunities to improve ergonomics practices for companies participating in sustainable supply chains (SSC).