IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v15y2023i3p2457-d1051207.html
   My bibliography  Save this article

Determinants of University Students’ Intention to Use Video Conferencing Tools during COVID-19 Pandemic: Case of Somalia

Author

Listed:
  • Seren Başaran

    (Department of Computer Information Systems, Near East University, Mersin 10 Turkey, Lefkoşa 98010, Cyprus)

  • Kowther Abdikarin Hussein

    (Department of Computer Science, University of Somalia, Mogadishu P.O. Box 627, Somalia)

Abstract

In a technologically disadvantaged and thriving developing country, university students in Somalia were abruptly required to adopt nontraditional learning using video conferencing facilities during the COVID-19 pandemic. While video conferencing tools for teaching and learning are claimed to be effective, it is still unclear what advantages and difficulties they brought to higher education in Somalia, particularly to what extent students accepted the use of such technology. This study explores the outside factors that might be influential on students’ intentions to use video conferencing tools during the COVID-19 epidemic. The study employed integrated technology acceptance (TAM) and diffusion of innovations (DOI) models. The proposed model was tested using structural equation modelling with 600 university students during the COVID-19 outbreak in Somalia. The results indicate that significant elements influenced students’ intention to use video conferencing for learning, such as student readiness, usefulness, user satisfaction, ease of use, complexity, relative advantage, trialability, and university support, whereas the quality of service, compatibility, and observability are found to have no impact on students’ intention to use video conferencing tools. The findings show that various COVID-19 related issues play a significant influence in shaping students’ intentions to engage in video conferencing tools for learning during the COVID-19 pandemic, regardless of how effectively educational institutions are prepared to promote the use of such technology. This contribution emphasizes how crucial it is to maintain constant, interactive contact with students and to give them the right supporting environments to further enhance their educational experiences in technologically disadvantaged regions.

Suggested Citation

  • Seren Başaran & Kowther Abdikarin Hussein, 2023. "Determinants of University Students’ Intention to Use Video Conferencing Tools during COVID-19 Pandemic: Case of Somalia," Sustainability, MDPI, vol. 15(3), pages 1-22, January.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2457-:d:1051207
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/15/3/2457/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/15/3/2457/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Gary C. Moore & Izak Benbasat, 1991. "Development of an Instrument to Measure the Perceptions of Adopting an Information Technology Innovation," Information Systems Research, INFORMS, vol. 2(3), pages 192-222, September.
    2. Brenda Juárez Santiago & Juan Manuel Olivares Ramírez & Juvenal Rodríguez-Reséndiz & Andrés Dector & Raúl García García & José Eli Eduardo González-Durán & Fermín Ferriol Sánchez, 2020. "Learning Management System-Based Evaluation to Determine Academic Efficiency Performance," Sustainability, MDPI, vol. 12(10), pages 1-17, May.
    3. Tanya McGill & Valerie Hobbs & Jane Klobas, 2003. "User Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model," Information Resources Management Journal (IRMJ), IGI Global, vol. 16(1), pages 24-45, January.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Eliana Villa-Enciso & Jhonjali García-Mosquera & Alejandro Valencia-Arias & Carlos Javier Medina-Valderrama, 2023. "Exploring the Role of Latin American Universities in the Implementation of Transformative Innovation Policy," Sustainability, MDPI, vol. 15(17), pages 1-15, August.
    2. Souha Al-Geitany & Hasan Yousef Aljuhmani & Okechukwu Lawrence Emeagwali & Elsie Nasr, 2023. "Consumer Behavior in the Post-COVID-19 Era: The Impact of Perceived Interactivity on Behavioral Intention in the Context of Virtual Conferences," Sustainability, MDPI, vol. 15(11), pages 1-23, May.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hou, Chung-Kuang, 2012. "Examining the effect of user satisfaction on system usage and individual performance with business intelligence systems: An empirical study of Taiwan's electronics industry," International Journal of Information Management, Elsevier, vol. 32(6), pages 560-573.
    2. Aziz Barhmi & Omar Hajaji, 2023. "Multidisciplinary Approach to Supply Chain Resilience: Conceptualization and Scale Development," Central European Business Review, Prague University of Economics and Business, vol. 2023(5), pages 43-69.
    3. Venugopal Gopalakrishna-Remani & Robert Paul Jones & Kerri M. Camp, 2019. "Levels of EMR Adoption in U.S. Hospitals: An Empirical Examination of Absorptive Capacity, Institutional Pressures, Top Management Beliefs, and Participation," Information Systems Frontiers, Springer, vol. 21(6), pages 1325-1344, December.
    4. Elbanna, Amany & Newman, Mike, 2022. "The bright side and the dark side of top management support in Digital Transformaion –A hermeneutical reading," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    5. Morosan, Cristian, 2016. "An empirical examination of U.S. travelers’ intentions to use biometric e-gates in airports," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 120-128.
    6. Aljawharah M. Aldosari & Hala F. Eid & Yi-Ping Phoebe Chen, 2022. "A Proposed Strategy Based on Instructional Design Models through an LMS to Develop Online Learning in Higher Education Considering the Lockdown Period of the COVID-19 Pandemic," Sustainability, MDPI, vol. 14(13), pages 1-14, June.
    7. Sarv Devaraj & Robert F. Easley & J. Michael Crant, 2008. "Research Note ---How Does Personality Matter? Relating the Five-Factor Model to Technology Acceptance and Use," Information Systems Research, INFORMS, vol. 19(1), pages 93-105, March.
    8. Paul Juinn Bing Tan, 2013. "Applying the UTAUT to Understand Factors Affecting the Use of English E-Learning Websites in Taiwan," SAGE Open, , vol. 3(4), pages 21582440135, October.
    9. Schweizer, T.S., 2002. "Managing interactions between technological and stylistic innovation in the media industries, insights from the introduction of ebook technology in the publishing industry," ERIM Report Series Research in Management ERS-2002-16-ORG, Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
    10. Severin Oesterle & Arne Buchwald & Nils Urbach, 2022. "Investigating the co-creation of IT consulting service value: empirical findings of a matched pair analysis," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(2), pages 571-597, June.
    11. Neus Vila-Brunet & Josep Llach, 2020. "OSS-Qual: Holistic Scale to Assess Customer Quality Perception When Buying Secondhand Products in Online Platforms," Sustainability, MDPI, vol. 12(21), pages 1-15, November.
    12. Shi, Yuwei & Herniman, John, 2023. "The role of expectation in innovation evolution: Exploring hype cycles," Technovation, Elsevier, vol. 119(C).
    13. Zhang, Qingyu & Vonderembse, Mark A. & Cao, Mei, 2009. "Product concept and prototype flexibility in manufacturing: Implications for customer satisfaction," European Journal of Operational Research, Elsevier, vol. 194(1), pages 143-154, April.
    14. Hajiheydari, Nastaran & Delgosha, Mohammad Soltani & Olya, Hossein, 2021. "Scepticism and resistance to IoMT in healthcare: Application of behavioural reasoning theory with configurational perspective," Technological Forecasting and Social Change, Elsevier, vol. 169(C).
    15. Wang, Guoqiang & Tan, Garry Wei-Han & Yuan, Yunpeng & Ooi, Keng-Boon & Dwivedi, Yogesh K., 2022. "Revisiting TAM2 in behavioral targeting advertising: A deep learning-based dual-stage SEM-ANN analysis," Technological Forecasting and Social Change, Elsevier, vol. 175(C).
    16. Riffat Ara Zannat Tama & Md Mahmudul Hoque & Ying Liu & Mohammad Jahangir Alam & Mark Yu, 2023. "An Application of Partial Least Squares Structural Equation Modeling (PLS-SEM) to Examining Farmers’ Behavioral Attitude and Intention towards Conservation Agriculture in Bangladesh," Agriculture, MDPI, vol. 13(2), pages 1-22, February.
    17. Sara Moussawi & Marios Koufaris & Raquel Benbunan-Fich, 2021. "How perceptions of intelligence and anthropomorphism affect adoption of personal intelligent agents," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(2), pages 343-364, June.
    18. Wanda J. Orlikowski & C. Suzanne Iacono, 2001. "Research Commentary: Desperately Seeking the “IT” in IT Research—A Call to Theorizing the IT Artifact," Information Systems Research, INFORMS, vol. 12(2), pages 121-134, June.
    19. Rogier van de Wetering & Sherah Kurnia & Svyatoslav Kotusev, 2020. "The Effect of Enterprise Architecture Deployment Practices on Organizational Benefits: A Dynamic Capability Perspective," Sustainability, MDPI, vol. 12(21), pages 1-21, October.
    20. Petschnig, Martin & Heidenreich, Sven & Spieth, Patrick, 2014. "Innovative alternatives take action – Investigating determinants of alternative fuel vehicle adoption," Transportation Research Part A: Policy and Practice, Elsevier, vol. 61(C), pages 68-83.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:15:y:2023:i:3:p:2457-:d:1051207. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.