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Blockchain Technology Adoption for Improved Environmental Supply Chain Performance: The Mediation Effect of Supply Chain Resilience, Customer Integration, and Green Customer Information Sharing

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  • Summer K. Mohamed

    (Logistics of International Trade Department, College of International Transport and Logistics, Arab Academy for Science, Technology and Maritime Transport, Alexandria 1209, Egypt
    Faculty of Logistics, Maribor University, 3000 Celje, Slovenia)

  • Sandra Haddad

    (Logistics of International Trade Department, College of International Transport and Logistics, Arab Academy for Science, Technology and Maritime Transport, Alexandria 1209, Egypt)

  • Mahmoud Barakat

    (Logistics of International Trade Department, College of International Transport and Logistics, Arab Academy for Science, Technology and Maritime Transport, Alexandria 1209, Egypt)

  • Bojan Rosi

    (Faculty of Logistics, Maribor University, 3000 Celje, Slovenia)

Abstract

Due to the complexity of building supply chain resilience (SCR) towards long-term environmental sustainability amendments, the use of emerging technologies such as Blockchain Technology (BCT) can be adopted as an innovative tool to enhance the sustainability and resilience of supply chains, especially in uncertain environments. Drawing on the Knowledge-Based View (KBV) and Dynamic Capability View (DCV), this research aims to demonstrate how the adoption of BCT can enhance the environmental supply chain performance (SCP). A total of 603 valid surveys were collected from respondents from manufacturing and service organizations in Egypt. The collected data were analyzed using structural equation modelling, and results revealed that BCT adoption alone had a negative direct impact on environmental SCP. However, when this relationship was mediated by SCR and sequentially mediated by customer integration and green customer information sharing, the results were positive. This research presents insights on how organizations can adapt to dynamic business environments, and, in addition, it extends the theories of KBV and DCV in an empirical contribution by filling the gap in understanding regarding how environmental SCP can be enhanced through the adoption of BCT.

Suggested Citation

  • Summer K. Mohamed & Sandra Haddad & Mahmoud Barakat & Bojan Rosi, 2023. "Blockchain Technology Adoption for Improved Environmental Supply Chain Performance: The Mediation Effect of Supply Chain Resilience, Customer Integration, and Green Customer Information Sharing," Sustainability, MDPI, vol. 15(10), pages 1-20, May.
    • Handle: RePEc:gam:jsusta:v:15:y:2023:i:10:p:7909-:d:1144935
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    Cited by:

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    2. Huynh, Cong Minh & Nguyen, Minh Quoc Bao, 2024. "Factors Influencing Blockchain Adoption in Logistics: A Customer-Centric Study in Vietnam," MPRA Paper 121251, University Library of Munich, Germany.
    3. Alexandru Ionescu & Ana Maria Mihaela Iordache & Alexandra Andreea Mironescu & Vlad Gabriel Cârstea, 2023. "Streamlined Resilient Post-COVID-19 Supply Chain in Industry 4.0: A Case Study on Romania," Sustainability, MDPI, vol. 15(24), pages 1-26, December.
    4. Haldun Çolak & Bilal Saraç & Celal Hakan Kağnicioğlu, 2025. "Enhancing Supply Chain Resilience via Digital Technologies in Knowledge Economy with an Emphasis on Human Capital: An Integrated Systematic Literature Review and SF-AHP Approach," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(3), pages 11547-11582, September.
    5. Kai Qu & Yapeng Zhang & Xiaohui Fan, 2025. "RETRACTED ARTICLE: From Smart Cities to Smarter Economies: The Dynamics of Urban Technology and Enterprise Total Factor Productivity," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 16(1), pages 4747-4781, March.
    6. Alaâ Eddine El Moussaoui & Taoufiq El Moussaoui & Brahim Benbba & Loqman Chakir & Anicia Jaegler & Zineb El Andaloussi, 2025. "Sustainable effects of information sharing between distribution logistics actors: a qualitative case study," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 27(5), pages 12305-12323, May.
    7. Zhi Li & Fuhe Liang & Henan Hu, 2023. "Blockchain-Based and Value-Driven Enterprise Data Governance: A Collaborative Framework," Sustainability, MDPI, vol. 15(11), pages 1-15, May.

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