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Streamlined Resilient Post-COVID-19 Supply Chain in Industry 4.0: A Case Study on Romania

Author

Listed:
  • Alexandru Ionescu

    (Department of Commerce, Economic Integration and Business Administration, Romanian-American University, 012101 Bucharest, Romania)

  • Ana Maria Mihaela Iordache

    (Department of Informatics, Statistics and Mathematics, Romanian-American University, 012101 Bucharest, Romania)

  • Alexandra Andreea Mironescu

    (Department of Management, Bucharest University of Economic Studies, 010374 Bucharest, Romania)

  • Vlad Gabriel Cârstea

    (Department of Commerce, Economic Integration and Business Administration, Romanian-American University, 012101 Bucharest, Romania)

Abstract

The COVID-19 pandemic has accelerated the digitization of the logistics industry, exceeding the expectations of some companies. Ensuring customer satisfaction throughout the online ordering and delivery process has major implications for their profitability and market position. This study aims to classify firms in the logistics sector based on their financial accounting performance and determine if software designed for the logistics sector can improve their performance. By using advanced data analysis methods such as cluster analysis and neural network training, the study identifies three distinct classes. One company from a lower class was given a scenario for implementing digitization, improving its performance indicators, and enabling its movement to a higher class. The practical implications of the study are related to the domestic and international business environment, providing an overview of the logistics sector in Romania and a direction for growth for companies operating in the sector.

Suggested Citation

  • Alexandru Ionescu & Ana Maria Mihaela Iordache & Alexandra Andreea Mironescu & Vlad Gabriel Cârstea, 2023. "Streamlined Resilient Post-COVID-19 Supply Chain in Industry 4.0: A Case Study on Romania," Sustainability, MDPI, vol. 15(24), pages 1-26, December.
  • Handle: RePEc:gam:jsusta:v:15:y:2023:i:24:p:16606-:d:1295115
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    References listed on IDEAS

    as
    1. Katarzyna Grzybowska & Agnieszka Stachowiak, 2022. "Global Changes and Disruptions in Supply Chains—Preliminary Research to Sustainable Resilience of Supply Chains," Energies, MDPI, vol. 15(13), pages 1-15, June.
    2. Sanjib Biswas & Aparajita Sanyal & Darko Božanić & Adis Puška & Dragan Marinković, 2023. "Critical Success Factors for 5G Technology Adaptation in Supply Chains," Sustainability, MDPI, vol. 15(6), pages 1-23, March.
    3. Weijia Li & Ziyang Liu, 2023. "Social, Environmental, and Governance Factors on Supply-Chain Performance with Mediating Technology Adoption," Sustainability, MDPI, vol. 15(14), pages 1-15, July.
    4. Summer K. Mohamed & Sandra Haddad & Mahmoud Barakat & Bojan Rosi, 2023. "Blockchain Technology Adoption for Improved Environmental Supply Chain Performance: The Mediation Effect of Supply Chain Resilience, Customer Integration, and Green Customer Information Sharing," Sustainability, MDPI, vol. 15(10), pages 1-20, May.
    5. Csilla Bartucz & László Buics & Edit Süle, 2023. "Lack of Collaboration on the CEP Market and the Underlying Reasons—A Systematic Literature Review," Sustainability, MDPI, vol. 15(13), pages 1-22, June.
    6. Mohamed Amr Sultan & Tomaž Kramberger & Mahmoud Barakat & Ahmed Hussein Ali, 2023. "Barriers to Applying Last-Mile Logistics in the Egyptian Market: An Extension of the Technology Acceptance Model," Sustainability, MDPI, vol. 15(17), pages 1-25, August.
    7. Anna Uliano & Marcello Stanco & Concetta Nazzaro, 2023. "Short Food Supply Chain and Resilience: An Analysis during COVID-19 Pandemic in Inner Areas of Campania Region," Sustainability, MDPI, vol. 15(17), pages 1-13, August.
    8. Mohd Khairulnizam Zahari & Norhayati Zakuan & Mohd Effandi Yusoff & Muhamad Zameri Mat Saman & Mohd Noor Azli Ali Khan & Farrah Merlinda Muharam & Teh Zaharah Yaacob, 2023. "Viable Supply Chain Management toward Company Sustainability during COVID-19 Pandemic in Malaysia," Sustainability, MDPI, vol. 15(5), pages 1-20, February.
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