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Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions

Author

Listed:
  • Yuan Liang

    (Nottingham University Business School, Nottingham NG8 1BB, UK)

  • Casey Watters

    (Faculty of Law, Bond University, Robina, QLD 4226, Australia)

  • Michał K. Lemański

    (Nottingham University Business School, Nottingham NG8 1BB, UK
    Institute for Human Resource Management, WU Vienna, Welthandelsplatz 1, 1020 Wien, Austria)

Abstract

In this study, we map the fast-growing body of knowledge on responsible management in the hotel industry. We aimed to provide scholars with guidance on navigating the rich and diverse scholarship on this topic, and where to engage to develop it further. Using a mixed-method review approach encompassing quantitative and qualitative elements, we reviewed the last decade of publications in journals specializing in research on hotels. On this basis, we identify critical areas as well as potential gaps in research on responsible management in the hotel industry. By scrutinizing research contexts, methods, theoretical approaches, levels of analysis, and findings, we synthesize and profile current scholarship, identify established and emerging trends, and discuss implications for scholarship and management practice, with critical or even provocative observations to guide possible theoretical and empirical extensions as well as fruitful avenues for future research.

Suggested Citation

  • Yuan Liang & Casey Watters & Michał K. Lemański, 2022. "Responsible Management in the Hotel Industry: An Integrative Review and Future Research Directions," Sustainability, MDPI, vol. 14(24), pages 1-18, December.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:24:p:17050-:d:1008332
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    References listed on IDEAS

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    Cited by:

    1. Iliyasu Abdullahi & Casey Watters & Georgios Kapogiannis & Michal K. Lemański, 2023. "Role of Digital Strategy in Managing the Planning Complexity of Mega Construction Projects," Sustainability, MDPI, vol. 15(18), pages 1-18, September.
    2. Casey Watters, 2023. "When Criminals Abuse the Blockchain: Establishing Personal Jurisdiction in a Decentralised Environment," Laws, MDPI, vol. 12(2), pages 1-16, April.

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