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Assessing the Feasibility of MaaS: A Contribution from Three Italian Case Studies

Author

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  • Claudia Caballini

    (DIATI, Dipartimento di Ingegneria dell’Ambiente, del Territorio e delle Infrastrutture, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy)

  • Maria Vittoria Corazza

    (DICEA, Dipartimento di Ingegneria Civile, Edile e Ambientale, Sapienza University of Rome, Via Eudossiana 18 5, 00185 Rome, Italy)

  • Valentina Costa

    (CIELI, Centro italiano di eccellenza sulla logistica, i trasporti e le infrastrutture, University of Genoa, Via Vivaldi 5, 16126 Genoa, Italy)

  • Ilaria Delponte

    (DICCA, Dipartimento di Ingegneria Civile, Chimica e Ambientale, University of Genoa, Via Montallegro 1, 16145 Genoa, Italy)

  • Erika Olivari

    (DIATI, Dipartimento di Ingegneria dell’Ambiente, del Territorio e delle Infrastrutture, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy)

Abstract

Making all types of public and private transport services available to users through a single and integrated digital platform is the new urban mobility paradigm called Mobility as a Service (MaaS). This scheme allows both a more sustainable urban transportation system and a more efficient transport service for users. For MaaS to be successful, its implementation should adapt to the specific features of the location covered by the service. The city maturity level has to be considered in terms of multimodality, infrastructures, regulations, user goals, and user willingness to use and pay for MaaS services. This paper discusses and analyses the results of a survey on MaaS conducted in three Italian metropolitan areas: Turin, Rome, and Genoa, which have very different and specific characteristics. The comparative analysis enables the definition of drivers, obstacles, and requisites for MaaS implementation to be successful. When it comes to cities with conservative mobility policies or cities that are new to MaaS experiences, resistance to adoption of the service might occur. The results of the research discussed in this paper can be a useful resource to enable decision makers to develop more effective and efficient transportation policies.

Suggested Citation

  • Claudia Caballini & Maria Vittoria Corazza & Valentina Costa & Ilaria Delponte & Erika Olivari, 2022. "Assessing the Feasibility of MaaS: A Contribution from Three Italian Case Studies," Sustainability, MDPI, vol. 14(24), pages 1-15, December.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:24:p:16743-:d:1002753
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    References listed on IDEAS

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    1. Maria Vittoria Corazza & Giordano Carassiti, 2021. "Investigating Maturity Requirements to Operate Mobility as a Service: The Rome Case," Sustainability, MDPI, vol. 13(15), pages 1-31, July.
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    Cited by:

    1. Iria Lopez-Carreiro & Andres Monzon & Elena Lopez, 2023. "MaaS Implications in the Smart City: A Multi-Stakeholder Approach," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    2. Alper Ozpinar, 2023. "A Hyper-Integrated Mobility as a Service (MaaS) to Gamification and Carbon Market Enterprise Architecture Framework for Sustainable Environment," Energies, MDPI, vol. 16(5), pages 1-22, March.
    3. Claudia Caballini & Erika Olivari & Carlotta Gasparini & Bruno Dalla Chiara, 2023. "The Spread of MaaS Initiatives in Europe: The Leading Role of Public Governance Emerging from an Italian Regional Application," Sustainability, MDPI, vol. 15(18), pages 1-27, September.

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