IDEAS home Printed from https://ideas.repec.org/a/gam/jsusta/v14y2022i19p12413-d929203.html
   My bibliography  Save this article

Effects of Social Media Usage on Job Crafting for Female Employees during the COVID-19 Pandemic: Evidence from China

Author

Listed:
  • Ganli Liao

    (School of Economics and Management, Beijing Information Science and Technology University, Beijing 100192, China)

  • Yi Li

    (Development and Planning Department, Capital Normal University, Beijing 100048, China)

  • Qichao Zhang

    (School of Economics and Management, Beijing Information Science and Technology University, Beijing 100192, China)

  • Miaomiao Li

    (School of Economics and Management, Beijing Information Science and Technology University, Beijing 100192, China)

Abstract

During the COVID-19 pandemic, the use of social media platforms for working online has become a global phenomenon. For female employees, social media usage has made it easier to balance work and family, but the pressures have also multiplied. Especially in China, the COVID-19 prevention policies led to dramatic changes in working patterns, which significantly affected the emotions, cognitions, and behaviors of female employees. Based on the job demands resource theory, this study explores the double-edged effect of social media usage on job crafting for female employees. Survey data were collected from 563 female employees in Chinese enterprises. Hierarchical regression analysis and the bootstrap method by SPSS and AMOS software were used to test the hypotheses. The results show that work-related social media usage has a negative effect on job crafting, while social-related social media usage has a positive effect. Moreover, job autonomy and workplace friendship mediate the relationship between them. This study extends the research on the double-edge effect of female employees’ social media usage and enriches the antecedents and influencing mechanisms of job crafting. It also provides theoretical and practical guidance for managers on how to promote the sustainability of human capital during the COVID-19 pandemic.

Suggested Citation

  • Ganli Liao & Yi Li & Qichao Zhang & Miaomiao Li, 2022. "Effects of Social Media Usage on Job Crafting for Female Employees during the COVID-19 Pandemic: Evidence from China," Sustainability, MDPI, vol. 14(19), pages 1-20, September.
    • Handle: RePEc:gam:jsusta:v:14:y:2022:i:19:p:12413-:d:929203
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2071-1050/14/19/12413/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2071-1050/14/19/12413/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Jan Hruska & Petra Maresova, 2020. "Use of Social Media Platforms among Adults in the United States—Behavior on Social Media," Societies, MDPI, vol. 10(1), pages 1-14, March.
    2. Yee, Rachel W.Y. & Miquel-Romero, Maria-Jose & Cruz-Ros, Sonia, 2021. "Why and how to use enterprise social media platforms: The employee’s perspective," Journal of Business Research, Elsevier, vol. 137(C), pages 517-526.
    3. Hsu Yu-Ping & Peng Chun-Yang & Chou Ming-Tao & Yeh Chun-Tsen & Zhang Qiong-yuan, 2020. "Workplace Friendship, Helping Behavior, and Turnover Intention: The Meditating Effect of Affective Commitment," Advances in Management and Applied Economics, SCIENPRESS Ltd, vol. 10(5), pages 1-4.
    4. Yuan Sun & Mengyi Zhu & Zuopeng (Justin) Zhang, 2019. "How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective," Sustainability, MDPI, vol. 11(10), pages 1-20, May.
    5. Mohamed Oubibi & Antony Fute & Weilong Xiao & Binghai Sun & Yueliang Zhou, 2022. "Perceived Organizational Support and Career Satisfaction among Chinese Teachers: The Mediation Effects of Job Crafting and Work Engagement during COVID-19," Sustainability, MDPI, vol. 14(2), pages 1-18, January.
    6. Ivo Šlaus & Garry Jacobs, 2011. "Human Capital and Sustainability," Sustainability, MDPI, vol. 3(1), pages 1-58, January.
    7. Yang Yang & Keqiao Liu & Siqi Li & Man Shu, 2020. "Social Media Activities, Emotion Regulation Strategies, and Their Interactions on People’s Mental Health in COVID-19 Pandemic," IJERPH, MDPI, vol. 17(23), pages 1-16, December.
    8. Alessio Gori & Alessandro Arcioni & Eleonora Topino & Letizia Palazzeschi & Annamaria Di Fabio, 2021. "Constructing Well-Being in Organizations: First Empirical Results on Job Crafting, Personality Traits, and Insight," IJERPH, MDPI, vol. 18(12), pages 1-16, June.
    9. Jindi Fu & Sukanlaya Sawang & Yuan Sun, 2019. "Enterprise Social Media Adoption: Its Impact on Social Capital in Work and Job Satisfaction," Sustainability, MDPI, vol. 11(16), pages 1-17, August.
    10. Dirk De Clercq & Steven A. Brieger, 2022. "When Discrimination is Worse, Autonomy is Key: How Women Entrepreneurs Leverage Job Autonomy Resources to Find Work–Life Balance," Journal of Business Ethics, Springer, vol. 177(3), pages 665-682, May.
    11. Po-Chien Chang & Honglei Rui & Ting Wu, 2021. "Job Autonomy and Career Commitment: A Moderated Mediation Model of Job Crafting and Sense of Calling," SAGE Open, , vol. 11(1), pages 21582440211, March.
    12. Luqman, Adeel & Talwar, Shalini & Masood, Ayesha & Dhir, Amandeep, 2021. "Does enterprise social media use promote employee creativity and well-being?," Journal of Business Research, Elsevier, vol. 131(C), pages 40-54.
    13. Kristen DeTienne & Bradley Agle & James Phillips & Marc-Charles Ingerson, 2012. "The Impact of Moral Stress Compared to Other Stressors on Employee Fatigue, Job Satisfaction, and Turnover: An Empirical Investigation," Journal of Business Ethics, Springer, vol. 110(3), pages 377-391, October.
    14. Tianzhou Ren & Lele Cao & Tachia Chin, 2020. "Crafting Jobs for Occupational Satisfaction and Innovation among Manufacturing Workers Facing the COVID-19 Crisis," IJERPH, MDPI, vol. 17(11), pages 1-12, June.
    15. Liang Liang & Guyang Tian & Xue Zhang & Yezhuang Tian, 2020. "Help Comes from Understanding: The Positive Effect of Communication Visibility on Employee Helping Behavior," IJERPH, MDPI, vol. 17(14), pages 1-13, July.
    16. Ruixin Su & Bojan Obrenovic & Jianguo Du & Danijela Godinic & Akmal Khudaykulov, 2022. "COVID-19 Pandemic Implications for Corporate Sustainability and Society: A Literature Review," IJERPH, MDPI, vol. 19(3), pages 1-23, January.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rong Zhou & Zhilin Luo & Shunbin Zhong & Xinhua Zhang & Yihui Liu, 2022. "The Impact of Social Media on Employee Mental Health and Behavior Based on the Context of Intelligence-Driven Digital Data," IJERPH, MDPI, vol. 19(24), pages 1-20, December.
    2. Talwar, Shalini & Luqman, Adeel & Kaur, Puneet & Srivastava, Pallavi & Mishra, Shreya, 2023. "How social networking ties mediate the associations between enterprise social media affordances and employee agility?," Technological Forecasting and Social Change, Elsevier, vol. 195(C).
    3. Nusrat, Anam & He, Yong & Luqman, Adeel & Mehrotra, Ankit & Shankar, Amit, 2023. "Unraveling the psychological and behavioral consequences of using enterprise social media (ESM) in mitigating the cyberslacking," Technological Forecasting and Social Change, Elsevier, vol. 196(C).
    4. Rajesh Srivastava & Thomas Tang, 2015. "Coping Intelligence: Coping Strategies and Organizational Commitment Among Boundary Spanning Employees," Journal of Business Ethics, Springer, vol. 130(3), pages 525-542, September.
    5. Najda Hayajneh & Taghrid Suifan & Bader Yousef Obeidat & Mohammd Abuhashesh & Raed Kareem Kanaan, 2020. "The relationship between organizational changes and job satisfaction in the Jordanian telecommunication industry," Journal of Social Sciences (COES&RJ-JSS), , vol. 9(1), pages 1-20, January.
    6. Ionuț Jianu & Marin Dinu & Dragoș Huru & Alexandru Bodislav, 2021. "Examining the Relationship between Income Inequality and Growth from the Perspective of EU Member States’ Stage of Development," Sustainability, MDPI, vol. 13(9), pages 1-16, May.
    7. Rafael Martínez-Peláez & Alberto Ochoa-Brust & Solange Rivera & Vanessa G. Félix & Rodolfo Ostos & Héctor Brito & Ramón A. Félix & Luis J. Mena, 2023. "Role of Digital Transformation for Achieving Sustainability: Mediated Role of Stakeholders, Key Capabilities, and Technology," Sustainability, MDPI, vol. 15(14), pages 1-27, July.
    8. Chen, Xiayu & Ou, Carol & Davison, Robert, 2022. "Internal or external social media? The effects of work-related and social-related use of social media on improving employee performance," Other publications TiSEM 429334bc-b257-4012-b0a9-5, Tilburg University, School of Economics and Management.
    9. Jabeen, Fauzia & Tandon, Anushree & Azad, Nasreen & Islam, A.K.M. Najmul & Pereira, Vijay, 2023. "The dark side of social media platforms: A situation-organism-behaviour-consequence approach," Technological Forecasting and Social Change, Elsevier, vol. 186(PA).
    10. Talwar, Shalini & Kaur, Puneet & Escobar, Octavio & Lan, Sai, 2022. "Virtual reality tourism to satisfy wanderlust without wandering: An unconventional innovation to promote sustainability," Journal of Business Research, Elsevier, vol. 152(C), pages 128-143.
    11. Michał Błaszczyk & Milan Popović & Karolina Zajdel & Radosław Zajdel, 2023. "Implications of the COVID-19 Pandemic on the Organization of Remote Work in IT Companies: The Managers’ Perspective," Sustainability, MDPI, vol. 15(15), pages 1-17, August.
    12. Michał Błaszczyk & Milan Popović & Karolina Zajdel & Radosław Zajdel, 2022. "The Impact of the COVID-19 Pandemic on the Organisation of Remote Work in IT Companies," Sustainability, MDPI, vol. 14(20), pages 1-14, October.
    13. Yuxi Tang & Weiguang He, 2022. "Emotion Regulation and Psychological Capital of Chinese University Students during the COVID-19 Pandemic: The Serial Mediation Effect of Learning Satisfaction and Learning Engagement," IJERPH, MDPI, vol. 19(20), pages 1-15, October.
    14. Nazanin Hosseini Arian & Alireza Pooya & Fariborz Rahimnia & Ali Sibevei, 2021. "Assessment the effect of rapid prototyping implementation on supply chain sustainability: a system dynamics approach," Operations Management Research, Springer, vol. 14(3), pages 467-493, December.
    15. Liang Liang & Guyang Tian & Xue Zhang & Yezhuang Tian, 2020. "Help Comes from Understanding: The Positive Effect of Communication Visibility on Employee Helping Behavior," IJERPH, MDPI, vol. 17(14), pages 1-13, July.
    16. Ruixin Su & Bojan Obrenovic & Jianguo Du & Danijela Godinic & Akmal Khudaykulov, 2022. "COVID-19 Pandemic Implications for Corporate Sustainability and Society: A Literature Review," IJERPH, MDPI, vol. 19(3), pages 1-23, January.
    17. Robert Cialdini & Yexin Jessica Li & Adriana Samper & Ned Wellman, 2021. "How Bad Apples Promote Bad Barrels: Unethical Leader Behavior and the Selective Attrition Effect," Journal of Business Ethics, Springer, vol. 168(4), pages 861-880, February.
    18. Hui Deng & Wenbing Wu & Yihua Zhang & Xiaoyan Zhang & Jing Ni, 2022. "The Paradoxical Effects of COVID-19 Event Strength on Employee Turnover Intention," IJERPH, MDPI, vol. 19(14), pages 1-17, July.
    19. Timothy Kiessling & Lars Isaksson & Burze Yasar, 2016. "Market Orientation and CSR: Performance Implications," Journal of Business Ethics, Springer, vol. 137(2), pages 269-284, August.
    20. Adil Garohe & Rachid Zammar, 2023. "Adaptation of Companies to the Reality of COVID: Criteria Impact and Measures," Post-Print hal-04272996, HAL.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jsusta:v:14:y:2022:i:19:p:12413-:d:929203. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.