The Implementation of New Technologies in Customer Value Management—A Sustainable Development Perspective
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- Natasa Djalic & Milan Nikolic & Mihalj Bakator & Zivko Erceg, 2021. "Modeling the Influence of Information Systems on Sustainable Business Performance and Competitiveness," Sustainability, MDPI, vol. 13(17), pages 1-24, August.
- Julia Siderska, 2021. "The Adoption of Robotic Process Automation Technology to Ensure Business Processes during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(14), pages 1-20, July.
- Grzegorz Maciejewski & Mirosława Malinowska & Barbara Kucharska & Michał Kucia & Beata Kolny, 2021. "Sustainable Development as a Factor Differentiating Consumer Behavior: The Case of Poland," European Research Studies Journal, European Research Studies Journal, vol. 0(3), pages 934-948.
- Sławomir Ostrowski, 2021. "Commitment Ladder in the Relationship between Service Providers and Customers as Added Value in Sustainable Services Development," Sustainability, MDPI, vol. 13(9), pages 1-20, April.
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Keywords
customer value; customer value management; customer engagement; sustainable development; ICT;All these keywords.
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