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Contingency Management and Supply Chain Performance in Korea: A COVID-19 Pandemic Approach

Author

Listed:
  • Segu Oh

    (School of Business, Chungnam National University, 99 Daehak-ro, Yuseong-gu, Daejeon 34134, Korea)

  • Hee Cheol Moon

    (Department of International Trade, Chungnam National University, 99 Daehak-ro, Yuseong-gu, Daejeon 34134, Korea)

  • Yongping Zhong

    (Department of International Trade, Chungnam National University, 99 Daehak-ro, Yuseong-gu, Daejeon 34134, Korea)

Abstract

Unexpected incidents are driving global supply chains to the brink of collapse. To effectively manage contingency events like the COVID-19 pandemic and improve operational performance, factors such as information technology (IT), relational competencies, cooperation with supply chain partners and integration of supply chain systems that contribute to cooperation are essential. This study found that IT and relational competencies positively influence the integration of supply chain systems, and relational competencies have a stronger implication on supply chain integration and collaboration. In addition, supply chain collaboration, strengthened by supply chain integration, positively affects contingency management. Finally, contingency management positively influences operational performance. In this study, we adopted partial least squares structural equation modeling (PLS-SEM) method in the analysis with 102 surveys collected from business managers. Through the evaluation of determinants of contingency management and supply chain performance, this study widens the theoretical base of supply chain management and provides managers with optimal ways to build a more resilient supply chain system to cope with unexpected incidents. Consequently, with collaboration-based contingency management, companies can solve problems properly and reduce additional loss, which will enhance operational performance and enable sustainable business success.

Suggested Citation

  • Segu Oh & Hee Cheol Moon & Yongping Zhong, 2020. "Contingency Management and Supply Chain Performance in Korea: A COVID-19 Pandemic Approach," Sustainability, MDPI, vol. 12(23), pages 1-15, November.
    • Handle: RePEc:gam:jsusta:v:12:y:2020:i:23:p:9823-:d:450318
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    References listed on IDEAS

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    Cited by:

    1. Yongping Zhong & Segu Oh & Hee Cheol Moon, 2021. "What Can Drive Consumers’ Dining-Out Behavior in China and Korea during the COVID-19 Pandemic?," Sustainability, MDPI, vol. 13(4), pages 1-17, February.
    2. Nader, Joelle & El-Khalil, Raed & Nassar, Elma & Hong, Paul, 2022. "Pandemic planning, sustainability practices, and organizational performance: An empirical investigation of global manufacturing firms," International Journal of Production Economics, Elsevier, vol. 246(C).
    3. Nishant Saravanan & Jessica Olivares-Aguila & Alejandro Vital-Soto, 2022. "Bibliometric and Text Analytics Approaches to Review COVID-19 Impacts on Supply Chains," Sustainability, MDPI, vol. 14(23), pages 1-33, November.
    4. Chauhan, Chetna & Kaur, Puneet & Arrawatia, Rakesh & Ractham, Peter & Dhir, Amandeep, 2022. "Supply chain collaboration and sustainable development goals (SDGs). Teamwork makes achieving SDGs dream work," Journal of Business Research, Elsevier, vol. 147(C), pages 290-307.
    5. Sheshadri Chatterjee & Ranjan Chaudhuri & Demetris Vrontis, 2023. "Role of fake news and misinformation in supply chain disruption: impact of technology competency as moderator," Annals of Operations Research, Springer, vol. 327(2), pages 659-682, August.
    6. Sheshadri Chatterjee & Ranjan Chaudhuri, 2022. "Supply chain sustainability during turbulent environment: Examining the role of firm capabilities and government regulation," Operations Management Research, Springer, vol. 15(3), pages 1081-1095, December.
    7. Hassan Younis & Malek Alsharairi & Hammad Younes & Balan Sundarakani, 2023. "The impact of COVID-19 on supply chains: systematic review and future research directions," Operational Research, Springer, vol. 23(3), pages 1-31, September.

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