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Organizational Tolerance for Workplace Harassment: Development and Validation of the POT Scale

Author

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  • Jose Perez-Larrazabal

    (Bilbao campus, University of Deusto, Avenida de las Universidades 24, E48007 Bilbao, Spain)

  • Andrés Lopezdelallave

    (Psychology Faculty, National University for Distance Education UNED, E28040 Madrid, Spain)

  • Gabiela Topa

    (Department of Social and Organizational Psychology, National University for Distance Education UNED, E28040 Madrid, Spain
    Faculty of Health Sciences, Universidad Politécnica y Artística del Paraguay, Asunción 1628, Paraguay)

Abstract

The current investigation defines the organizational tolerance (OT) construct and statistically assesses its measurement instrument, the perceived organizational tolerance for psychological workplace harassment (POT) scale, carried out to evaluate the level of tolerance, negligence, or even connivance that can be shown by an organization when it deals with an inappropriate act occurring within its scope. Tolerance of such acts has been identified as a hindrance when trying to establish an effective and sustainable strategy for the well-being of workers. A survey that measures the construct was distributed, and 195 employed workers answered. In the first stage of analysis, a scale reduction process was applied to the obtained data using a factor extraction method, and afterward, confirmatory factor analysis was performed using structural equation models. The results validated the scale as a model of five factors: Promotion, feedback, ethics, coherence, and training. These findings indicate that this scale is acceptable as a quantifier of a key issue, namely, the diligence of the organization when dealing with psychosocial risks at work. This new construct is anticipated to be incredibly useful for measuring as much research as possible on the behavior of organizations when they deal with negative acts, with the aim of promoting sustainable healthy working environments.

Suggested Citation

  • Jose Perez-Larrazabal & Andrés Lopezdelallave & Gabiela Topa, 2019. "Organizational Tolerance for Workplace Harassment: Development and Validation of the POT Scale," Sustainability, MDPI, vol. 11(15), pages 1-13, July.
    • Handle: RePEc:gam:jsusta:v:11:y:2019:i:15:p:4078-:d:252499
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    References listed on IDEAS

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    1. Abagail McWilliams & Donald S. Siegel & Patrick M. Wright, 2006. "Corporate Social Responsibility: Strategic Implications," Journal of Management Studies, Wiley Blackwell, vol. 43(1), pages 1-18, January.
    2. Amy Verbos & Joseph Gerard & Paul Forshey & Charles Harding & Janice Miller, 2007. "The Positive Ethical Organization: Enacting a Living Code of Ethics and Ethical Organizational Identity," Journal of Business Ethics, Springer, vol. 76(1), pages 17-33, November.
    3. Becton, J. Bret & Gilstrap, J. Bruce & Forsyth, Maurice, 2017. "Preventing and correcting workplace harassment: Guidelines for employers," Business Horizons, Elsevier, vol. 60(1), pages 101-111.
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    1. Levia Levia & Gurvinder Kaur, 2023. "Targets’ Coping Responses to Workplace Bullying with Moderating Role of Perceived Organizational Tolerance: A Two-Phased Study of Faculty in Higher Education Institutions," IJERPH, MDPI, vol. 20(2), pages 1-18, January.

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