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Millennials and ICT—Findings from the Technology 4 Young Adults (T4YA) Project: An Exploratory Study

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  • Hannah R. Marston

    (Health and Wellbeing Priority Research Area, School of Health, Wellbeing and Social Care, The Open University, Walton Hall, Buckinghamshire, MK7 6AA, UK)

Abstract

Information communication technology (ICT) is becoming a pivotal element in the twenty-first century, and while there has been substantial work conducted to understand ICT use by older adults, there is a paucity of knowledge relating to ICT use and behavior by Millennials. The Technology 4 Young Adults (T4YA) study opens the discussion to the barriers and enablers of ICT by Millennials in their day-to-day activities. Eight participants aged 18–33 years were recruited, and open-ended questions were posed to the focus groups participants. A total of three focus groups were conducted, two focus groups were conducted in Pontefract (West Yorkshire, England) and one focus group was conducted in Swansea (West Glamorgan, Wales); all focus groups were recorded and transcribed verbatim. Primary themes included: hardware, privacy issues/concerns, confidence, usability/functionality, day-to-day activities, and content/sharing of information. Day-to-day activities were undertaken primarily on smartphones, such as online banking and shopping, while privacy and trust concerns was a conversation thread throughout the discussions. Further work is needed with larger sample sizes, taking a multi-methods approach to extract quantitative data to underpin qualitative data analysis and frameworks. This exploratory study intersects at the fields of social sciences and human–computer interaction.

Suggested Citation

  • Hannah R. Marston, 2019. "Millennials and ICT—Findings from the Technology 4 Young Adults (T4YA) Project: An Exploratory Study," Societies, MDPI, vol. 9(4), pages 1-22, November.
    • Handle: RePEc:gam:jsoctx:v:9:y:2019:i:4:p:80-:d:289986
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    References listed on IDEAS

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    1. Best, Paul & Manktelow, Roger & Taylor, Brian, 2014. "Online communication, social media and adolescent wellbeing: A systematic narrative review," Children and Youth Services Review, Elsevier, vol. 41(C), pages 27-36.
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    Cited by:

    1. Hannah R. Marston & Kelly Niles-Yokum & Paula Alexandra Silva, 2021. "A Commentary on Blue Zones ® : A Critical Review of Age-Friendly Environments in the 21st Century and Beyond," IJERPH, MDPI, vol. 18(2), pages 1-33, January.
    2. Hannah Ramsden Marston & Linda Shore & P.J. White, 2020. "How does a (Smart) Age-Friendly Ecosystem Look in a Post-Pandemic Society?," IJERPH, MDPI, vol. 17(21), pages 1-43, November.
    3. Shannon Freeman & Hannah R. Marston & Janna Olynick & Charles Musselwhite & Cory Kulczycki & Rebecca Genoe & Beibei Xiong, 2020. "Intergenerational Effects on the Impacts of Technology Use in Later Life: Insights from an International, Multi-Site Study," IJERPH, MDPI, vol. 17(16), pages 1-14, August.
    4. Phillip T. Bengel & Carina Peter, 2022. "Technology in Nature—mDGBL as a Successful Approach to Promote Complex Contents?," Sustainability, MDPI, vol. 15(1), pages 1-16, December.

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