IDEAS home Printed from https://ideas.repec.org/a/gam/jlogis/v5y2021i4p73-d653362.html
   My bibliography  Save this article

E-Business Strategy for Logistics Companies: Achieving Success through Information Systems Planning

Author

Listed:
  • Maria Kamariotou

    (Department of Applied Informatics, University of Macedonia, 54636 Thessaloniki, Greece)

  • Fotis Kitsios

    (Department of Applied Informatics, University of Macedonia, 54636 Thessaloniki, Greece)

  • Michael Madas

    (Department of Applied Informatics, University of Macedonia, 54636 Thessaloniki, Greece)

Abstract

Background : E-business and Information Technology (IT) are critical components in the improvement of logistics functions. As logistics contributes to the entire strategic planning of a firm, e-business and IT applications support the implementation of strategic planning in a more efficient and effective manner. According to this view, previous scholars have ignored the importance of Information Systems (IS) planning in the selection and implementation of appropriate IS as per situation. This paper explores the Information Systems Planning (ISP) phases that influence the success of the process. Methods : Data were collected and analyzed using Regression Analysis by 73 IT managers for Greek Small and Medium Enterprises (SMEs) in the logistics sector. Results : The outcomes of the analysis show that executives ought to be informed about the strategic utilization of IS planning in order to improve competitive advantage. Furthermore, managers must also select the suitable IT facilities to align business strategy with the business structure. Conclusions : The outcomes support managers to focus on logistics functions and realize the importance of such ISP in logistics. As a result, selecting appropriate IS leads to increased competitive advantage, faster communication, support for the storage and retrieval of more accurate data, cost reduction and increased customer value.

Suggested Citation

  • Maria Kamariotou & Fotis Kitsios & Michael Madas, 2021. "E-Business Strategy for Logistics Companies: Achieving Success through Information Systems Planning," Logistics, MDPI, vol. 5(4), pages 1-9, October.
    • Handle: RePEc:gam:jlogis:v:5:y:2021:i:4:p:73-:d:653362
    as

    Download full text from publisher

    File URL: https://www.mdpi.com/2305-6290/5/4/73/pdf
    Download Restriction: no
    File URL: https://www.mdpi.com/2305-6290/5/4/73/
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Nguyen, Hong-Oanh, 2013. "Critical factors in e-business adoption: Evidence from Australian transport and logistics companies," International Journal of Production Economics, Elsevier, vol. 146(1), pages 300-312.
    2. Abdul Salam Khan & Bashir Salah & Dominik Zimon & Muhammad Ikram & Razaullah Khan & Catalin I. Pruncu, 2020. "A Sustainable Distribution Design for Multi-Quality Multiple-Cold-Chain Products: An Integrated Inspection Strategies Approach," Energies, MDPI, vol. 13(24), pages 1-25, December.
    3. Satish Kumar & Riya Sureka & Weng Marc Lim & Sachin Kumar Mangla & Nisha Goyal, 2021. "What do we know about business strategy and environmental research? Insights from Business Strategy and the Environment," Business Strategy and the Environment, Wiley Blackwell, vol. 30(8), pages 3454-3469, December.
    4. Fotis Kitsios & Maria Kamariotou & Michael A. Talias, 2020. "Corporate Sustainability Strategies and Decision Support Methods: A Bibliometric Analysis," Sustainability, MDPI, vol. 12(2), pages 1-21, January.
    5. Ardito, Lorenzo & Raby, Simon & Albino, Vito & Bertoldi, Bernardo, 2021. "The duality of digital and environmental orientations in the context of SMEs: Implications for innovation performance," Journal of Business Research, Elsevier, vol. 123(C), pages 44-56.
    6. Wolfgang Becker & Oliver Schmid, 2020. "The right digital strategy for your business: an empirical analysis of the design and implementation of digital strategies in SMEs and LSEs," Business Research, Springer;German Academic Association for Business Research, vol. 13(3), pages 985-1005, November.
    7. Muhammad Rifki Shihab & Ikhsan Rahardian, 2017. "Comparing the approaches of small, medium, and large organisations in achieving IT and business alignment," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 24(2), pages 227-241.
    8. Feng Xu & Xin (Robert) Luo & Hongyun Zhang & Shan Liu & Wei (Wayne) Huang, 2019. "Do Strategy and Timing in IT Security Investments Matter? An Empirical Investigation of the Alignment Effect," Information Systems Frontiers, Springer, vol. 21(5), pages 1069-1083, October.
    9. Robert B. Handfield & Paul D. Cousins & Benn Lawson & Kenneth J. Petersen, 2015. "How Can Supply Management Really Improve Performance? A Knowledge-Based Model of Alignment Capabilities," Journal of Supply Chain Management, Institute for Supply Management, vol. 51(3), pages 3-17, July.
    10. Jaflah Hassan Al-Ammary & Sara Al-Doseri & Zahra Al-Blushi & Noor Al-Blushi & Manar Aman, 2019. "Strategic information systems planning in Kingdom of Bahrain: factors and impact of adoption," International Journal of Business Information Systems, Inderscience Enterprises Ltd, vol. 30(4), pages 387-410.
    11. Fotis Kitsios & Maria Kamariotou, 2017. "Strategic IT Alignment: Business Performance During Financial Crisis," Springer Proceedings in Business and Economics, in: Nicholas Tsounis & Aspasia Vlachvei (ed.), Advances in Applied Economic Research, chapter 0, pages 503-525, Springer.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Fotis Kitsios & Maria Kamariotou, 2021. "Artificial Intelligence and Business Strategy towards Digital Transformation: A Research Agenda," Sustainability, MDPI, vol. 13(4), pages 1-14, February.
    2. Fotis Kitsios & Maria Kamariotou & Evangelos Grigoroudis, 2021. "Digital Entrepreneurship Services Evolution: Analysis of Quadruple and Quintuple Helix Innovation Models for Open Data Ecosystems," Sustainability, MDPI, vol. 13(21), pages 1-15, November.
    3. Muhammad Farooq Islam & Ozge Can, 2024. "Integrating digital and sustainable entrepreneurship through business models: a bibliometric analysis," Journal of Global Entrepreneurship Research, Springer;UNESCO Chair in Entrepreneurship, vol. 14(1), pages 1-18, December.
    4. Kun Wang & Bing Chen & Yuhong Li, 2024. "Technological, process or managerial innovation? How does digital transformation affect green innovation in industrial enterprises?," Economic Change and Restructuring, Springer, vol. 57(1), pages 1-32, February.
    5. Santanu Mandal & Souvik Roy & G. Amar Raju, 2016. "Tourism supply chain agility: an empirical examination using resource-based view," International Journal of Business Forecasting and Marketing Intelligence, Inderscience Enterprises Ltd, vol. 2(2), pages 151-173.
    6. Toktaş-Palut, Peral & Baylav, Ecem & Teoman, Seyhan & Altunbey, Mustafa, 2014. "The impact of barriers and benefits of e-procurement on its adoption decision: An empirical analysis," International Journal of Production Economics, Elsevier, vol. 158(C), pages 77-90.
    7. Morgan, Tyler R. & Roath, Anthony S. & Glenn Richey, Robert, 2023. "How risk, transparency, and knowledge influence the adaptability and flexibility dimensions of the responsiveness view," Journal of Business Research, Elsevier, vol. 158(C).
    8. Li, Ganglei & Shao, Yunfei, 2023. "How do top management team characteristics affect digital orientation? Exploring the internal driving forces of firm digitalization," Technology in Society, Elsevier, vol. 74(C).
    9. David M. Goldberg & Jason K. Deane & Terry R. Rakes & Loren Paul Rees, 2022. "3D Printing Technology and the Market Value of the Firm," Information Systems Frontiers, Springer, vol. 24(4), pages 1379-1392, August.
    10. Agata Marcysiak & Żanna Pleskacz, 2021. "Determinants of digitization in SMEs," Entrepreneurship and Sustainability Issues, VsI Entrepreneurship and Sustainability Center, vol. 9(1), pages 300-318, September.
    11. Udeke Huiskamp & Bauke ten Brinke & Gert Jan Kramer, 2022. "The climate resilience cycle: Using scenario analysis to inform climate‐resilient business strategies," Business Strategy and the Environment, Wiley Blackwell, vol. 31(4), pages 1763-1775, May.
    12. Nieto, María Jesús & Santamaria, Luis & Bammens, Yannick, 2023. "Digitalization as a facilitator of open innovation: Are family firms different?," Technovation, Elsevier, vol. 128(C).
    13. Batara Surya & Hamsina Hamsina & Ridwan Ridwan & Baharuddin Baharuddin & Firman Menne & Andi Tenri Fitriyah & Emil Salim Rasyidi, 2020. "The Complexity of Space Utilization and Environmental Pollution Control in the Main Corridor of Makassar City, South Sulawesi, Indonesia," Sustainability, MDPI, vol. 12(21), pages 1-41, November.
    14. Saudi‐Yulieth Enciso‐Alfaro & Isabel‐María García‐Sánchez, 2023. "Corporate governance and environmental sustainability: Addressing the dual theme from a bibliometric approach," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 30(3), pages 1025-1041, May.
    15. Fubiao Zhu & Delin Zhuang & Shengwu Jin & Lingling Gao & Rui Chen, 2022. "Effects of air pollution on regional innovation and the mediator role of health: Evidence from China," Growth and Change, Wiley Blackwell, vol. 53(2), pages 628-650, June.
    16. Namal Mete Kaan & Tufan Cenk & Köksal Kemal & Mert İbrahim Sani, 2023. "The Effect of Market and Technological Turbulence on Innovation Performance in Nascent Enterprises: The Moderating Role of Entrepreneur’s Courage," Economics - The Open-Access, Open-Assessment Journal, De Gruyter, vol. 17(1), pages 1-19.
    17. Muhammad Ikram & Qingyu Zhang & Robert Sroufe, 2020. "Developing integrated management systems using an AHP‐Fuzzy VIKOR approach," Business Strategy and the Environment, Wiley Blackwell, vol. 29(6), pages 2265-2283, September.
    18. Cerchione, Roberto & Esposito, Emilio, 2016. "A systematic review of supply chain knowledge management research: State of the art and research opportunities," International Journal of Production Economics, Elsevier, vol. 182(C), pages 276-292.
    19. Jung Seung Lee & Soo Kyung Kim & Su-Yol Lee, 2016. "Sustainable Supply Chain Capabilities: Accumulation, Strategic Types and Performance," Sustainability, MDPI, vol. 8(6), pages 1-16, May.
    20. Erik Hofmann & Florin Osterwalder, 2017. "Third-Party Logistics Providers in the Digital Age: Towards a New Competitive Arena?," Logistics, MDPI, vol. 1(2), pages 1-28, November.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:gam:jlogis:v:5:y:2021:i:4:p:73-:d:653362. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: MDPI Indexing Manager (email available below). General contact details of provider: https://www.mdpi.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.