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The Influences of Procedural Justice on Turnover Intention and Social Loafing Behavior among Hotel Employees

Author

Listed:
  • Hussein N. E. Edrees

    (Strategic Planning Administration, King Faisal University, Al-Ahsaa 31982, Saudi Arabia)

  • Abu Elnasr E. Sobaih

    (Management Department, College of Business Administration, King Faisal University, Al-Ahsaa 31982, Saudi Arabia
    Hotel Management Department, Faculty of Tourism and Hotel Management, Helwan University, Cairo 12612, Egypt)

  • Hassane Gharbi

    (Management Department, School of Business, University of Sfax, Sfax 3018, Tunisia)

  • Ahmed E. Abu Elnasr

    (Higher Institute for Specific Studies, Future Academy, Cairo 11771, Egypt)

Abstract

This study examines the influences of procedural justice on the turnover intention and social loafing behavior among employees in the hotel industry. Despite a growing body of literature regarding the relationship between organizational justice, turnover intention and social loafing, there is limited published research on the influence of procedural justice on social loafing behavior among hotel employees with the mediating effect of turnover intention. For this purpose, a questionnaire was self-administered to employees working at different hotels in Saudi Arabia. AMOS software was employed for structural equation modeling (SEM) data analysis. The results show that procedural justice significantly and negatively influences social loafing behavior. Furthermore, procedural justice significantly and negatively influences turnover intention, whereas the turnover intention significantly and positively influences social loafing behavior. Turnover intention partially mediates the link between procedural justice and social loafing. The study outcomes confirm that procedural justice is important for any organization; nevertheless, it is not enough to decrease social loafing behavior among hotel employees, especially when turnover intention exists. The results have implications for hotel practitioners and scholars in relation to reducing turnover intentions and social loafing behavior among employees.

Suggested Citation

  • Hussein N. E. Edrees & Abu Elnasr E. Sobaih & Hassane Gharbi & Ahmed E. Abu Elnasr, 2023. "The Influences of Procedural Justice on Turnover Intention and Social Loafing Behavior among Hotel Employees," JRFM, MDPI, vol. 16(2), pages 1-15, January.
    • Handle: RePEc:gam:jjrfmx:v:16:y:2023:i:2:p:75-:d:1047560
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    References listed on IDEAS

    as
    1. Mahmood A. Khan & Abu Elnasr E. Sobaih & Kyuho Lee & Inhyuck Ha, 2022. "Cultural differences and McDonald's: a multi-country comparative study," International Journal of Business and Globalisation, Inderscience Enterprises Ltd, vol. 31(4), pages 391-411.
    2. Aric J. Wilhau, 2021. "Dark traits, social loafing and team member exchange: who slacks and when?," Management Research Review, Emerald Group Publishing Limited, vol. 44(12), pages 1583-1598, July.
    3. Cohen-Charash, Yochi & Spector, Paul E., 2001. "The Role of Justice in Organizations: A Meta-Analysis," Organizational Behavior and Human Decision Processes, Elsevier, vol. 86(2), pages 278-321, November.
    4. Colquitt, Jason A. & Scott, Brent A. & Judge, Timothy A. & Shaw, John C., 2006. "Justice and personality: Using integrative theories to derive moderators of justice effects," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(1), pages 110-127, May.
    5. Ibrahim A. Elshaer & Alaa M. S. Azazz, 2021. "Amid the COVID-19 Pandemic, Unethical Behavior in the Name of the Company: The Role of Job Insecurity, Job Embeddedness, and Turnover Intention," IJERPH, MDPI, vol. 19(1), pages 1-15, December.
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    7. Mansour A. Alyahya & Ibrahim A. Elshaer & Abu Elnasr E. Sobaih, 2021. "The Impact of Job Insecurity and Distributive Injustice Post COVID-19 on Social Loafing Behavior among Hotel Workers: Mediating Role of Turnover Intention," IJERPH, MDPI, vol. 19(1), pages 1-14, December.
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