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The Mediating Effect of Presenteeism on the Relationship between Emotional Labor and Work Engagement of Coaches for Disability Sports

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  • Eun-Chul Seo

    (Department of Physical Education, Wonkwang University-Iksan, 460 Iksan-daro, Iksan 54538, Republic of Korea)

  • Young-Kyun Sim

    (Department of International Sports, Dankook University-Chungcheongnam-do, 119 Dandae-ro, Dongnam-gu, Cheonan-si 31116, Republic of Korea
    These authors contributed equally to this work.)

  • Inwoo Kim

    (Department of Sports Culture, College of the Arts, Dongguk University-Seoul, 30 Pildong ro 1 gil, Jung gu, Seoul 04620, Republic of Korea
    These authors contributed equally to this work.)

  • Jae-Pil Seo

    (Department of Physical Education, Woosuk University-Jeollabuk-do, 443, Samnye-ro, Samnye-eup, WanjuGun 55338, Republic of Korea)

  • Min-Seong Ha

    (Department of Sports Culture, College of the Arts, Dongguk University-Seoul, 30 Pildong ro 1 gil, Jung gu, Seoul 04620, Republic of Korea)

  • Song-Eun Kim

    (Department of Social Physical Education, Soonchunhyang University, 22-9, Soonchunhyang-ro, Sinchang-myeon, Asan-si 31538, Republic of Korea)

Abstract

The aim of present study was to examine the mediating effect of presenteeism on the relationship between emotional labor and work engagement of coaches for disability sports. A total of 198 coaches in Korea participated in this study. Participants responded a survey measuring emotional labor, presenteeism, and work engagement. After analyzing the correlation between each variable, the mediation model was verified through structural equation model analysis. The results reveal that emotional labor of coaches for disability sports positively predicted their work engagement, but negatively predicted presenteeism. In addition, the participants’ presenteeism can have a negative effect on their work engagement. Moreover, completing work in presenteeism was found to mediate the relationship between the deep acting and surface acting in emotional labor and work engagement of disability sports coaches.

Suggested Citation

  • Eun-Chul Seo & Young-Kyun Sim & Inwoo Kim & Jae-Pil Seo & Min-Seong Ha & Song-Eun Kim, 2023. "The Mediating Effect of Presenteeism on the Relationship between Emotional Labor and Work Engagement of Coaches for Disability Sports," IJERPH, MDPI, vol. 20(2), pages 1-12, January.
    • Handle: RePEc:gam:jijerp:v:20:y:2023:i:2:p:919-:d:1024859
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    References listed on IDEAS

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    1. Lixia Yao & Jie Gao & Chengye Chen & Dan Mu, 2019. "How Does Emotional Labor Impact Employees’ Perceptions of Well-Being? Examining the Mediating Role of Emotional Disorder," Sustainability, MDPI, vol. 11(23), pages 1-18, November.
    2. Côté, Karine & Lauzier, Martin & Stinglhamber, Florence, 2021. "The relationship between presenteeism and job satisfaction: A mediated moderation model using work engagement and perceived organizational support," European Management Journal, Elsevier, vol. 39(2), pages 270-278.
    3. Yuechao Du & Zhongming Wang, 2021. "How Does Emotional Labor Influence Voice Behavior? The Roles of Work Engagement and Perceived Organizational Support," Sustainability, MDPI, vol. 13(19), pages 1-14, September.
    4. Jay Jaewon Yoo & Todd J. Arnold, 2014. "Customer orientation, engagement, and developing positive emotional labor," The Service Industries Journal, Taylor & Francis Journals, vol. 34(16), pages 1272-1288, December.
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