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What Is on Your Gig Radar? Toward a Hierarchical Structure of Coping

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  • Samira A. Sariraei

    (Human Resources Management Department, HEC Montréal, 3000 Côte–Sainte–Catherine, Montreal, QC H3T 2A7, Canada
    Department of Management, HEC Montréal, 3000 Côte–Sainte–Catherine, Montreal, QC H3T 2A7, Canada)

  • Denis Chênevert

    (Human Resources Management Department, HEC Montréal, 3000 Côte–Sainte–Catherine, Montreal, QC H3T 2A7, Canada)

  • Christian Vandenberghe

    (Department of Management, HEC Montréal, 3000 Côte–Sainte–Catherine, Montreal, QC H3T 2A7, Canada)

Abstract

Digitalized independent workers, known as gig workers, have been shown to work under high-pressure, with a lack of autonomy, a lack of feedback and perceived competence, and a high level of isolation. We conducted a literature review to investigate how gig workers cope with these sources of stress. We identified primary sources of psychological stress in gig work and the main strategies used by workers for coping with them. We show that focusing solely on identifying coping strategies depicts a fragmented literature, making it impossible to compare, link, or aggregate findings. We suggest a radar classification of coping based on the motivational action theory of coping and self-determination theory that defines coping as a process to adapt to the environment and maintain well-being. We argue that this framework is both relevant and necessary for developing research on gig-worker coping.

Suggested Citation

  • Samira A. Sariraei & Denis Chênevert & Christian Vandenberghe, 2022. "What Is on Your Gig Radar? Toward a Hierarchical Structure of Coping," IJERPH, MDPI, vol. 19(21), pages 1-20, October.
    • Handle: RePEc:gam:jijerp:v:19:y:2022:i:21:p:14219-:d:958539
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    References listed on IDEAS

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    1. Melissa Mazmanian & Wanda J. Orlikowski & JoAnne Yates, 2013. "The Autonomy Paradox: The Implications of Mobile Email Devices for Knowledge Professionals," Organization Science, INFORMS, vol. 24(5), pages 1337-1357, October.
    2. Wiener, Martin & Cram, W. Alec & Benlian, Alexander, 2023. "Algorithmic control and gig workers: A legitimacy perspective of Uber drivers," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 128415, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
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