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The Role of Value Stream Mapping in Healthcare Services: A Scoping Review

Author

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  • Juan A. Marin-Garcia

    (ROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, Spain)

  • Pilar I. Vidal-Carreras

    (ROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, Spain)

  • Julio J. Garcia-Sabater

    (ROGLE, Department of Organización de Empresas, Universitat Politècnica de València, Valencia s/n, 46021 Valencia, Spain)

Abstract

Lean healthcare aims to manage and improve the processes in the healthcare sector by eliminating everything that adds no value by improving quality of services, ensuring patient safety and facilitating health professionals’ work to achieve a flexible and reliable organization. Value Stream Mapping (VSM) is considered the starting point of any lean implementation. Some papers report applications of VSM in healthcare services, but there has been less attention paid to their contribution on sustainability indicators. The purpose of this work is to analyze the role of VSM in this context. To do so, a scoping review of works from recent years (2015 to 2019) was done. The results show that most applications of VSM reported are in the tertiary level of care, and the United States of America (USA) is the country which leads most of the applications published. In relation with the development of VSM, a heterogeneity in the maps and the sustainability indicators is remarkable. Moreover, only operational and social sustainability indicators are commonly included. We can conclude that more standardization is required in the development of the VSM in the healthcare sector, also including the environmental indicators.

Suggested Citation

  • Juan A. Marin-Garcia & Pilar I. Vidal-Carreras & Julio J. Garcia-Sabater, 2021. "The Role of Value Stream Mapping in Healthcare Services: A Scoping Review," IJERPH, MDPI, vol. 18(3), pages 1-25, January.
    • Handle: RePEc:gam:jijerp:v:18:y:2021:i:3:p:951-:d:485066
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    References listed on IDEAS

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    Cited by:

    1. Ming-Feng Wu & Jen-Ying Li & Yu-Hsuan Lin & Wei-Chang Huang & Chi-Chih He & Jiunn-Min Wang, 2021. "Processing Cycle Efficiency to Monitor the Performance of an Intelligent Tube Preparation System for Phlebotomy Services," IJERPH, MDPI, vol. 18(17), pages 1-12, September.
    2. Denisse Domínguez-Alfaro & Ismael Mendoza-Muñoz & Mildrend Ivett Montoya-Reyes & Olivia Yessenia Vargas-Bernal & Gabriela Jacobo-Galicia, 2023. "Design and Implementation of Integral Ergo-Value Stream Mapping in a Metal-Mechanical Company to Improve Ergonomic and Productive Conditions: A Case Study," Logistics, MDPI, vol. 7(4), pages 1-19, December.
    3. Juan A. Marin-Garcia & Tomas Bonavia, 2021. "Empowerment and Employee Well-Being: A Mediation Analysis Study," IJERPH, MDPI, vol. 18(11), pages 1-22, May.
    4. Pilar I. Vidal-Carreras & Julio J. Garcia-Sabater & Juan A. Marin-Garcia, 2022. "Applying Value Stream Mapping to Improve the Delivery of Patient Care in the Oncology Day Hospital," IJERPH, MDPI, vol. 19(7), pages 1-18, April.
    5. Daniele La Forgia & Gaetano Paparella & Rahel Signorile & Francesca Arezzo & Maria Colomba Comes & Gennaro Cormio & Antonella Daniele & Annarita Fanizzi & Agnese Maria Fioretti & Gianluca Gatta & Miri, 2022. "Lean Perspectives in an Organizational Change in a Scientific Direction of an Italian Research Institute: Experience of the Cancer Institute of Bari," IJERPH, MDPI, vol. 20(1), pages 1-15, December.
    6. Simona Andreea Apostu & Valentina Vasile & Cristina Veres, 2021. "Externalities of Lean Implementation in Medical Laboratories. Process Optimization vs. Adaptation and Flexibility for the Future," IJERPH, MDPI, vol. 18(23), pages 1-22, November.
    7. Oscar Morell-Santandreu & Cristina Santandreu-Mascarell & Julio J. Garcia-Sabater, 2021. "A Model for the Implementation of Lean Improvements in Healthcare Environments as Applied in a Primary Care Center," IJERPH, MDPI, vol. 18(6), pages 1-30, March.

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