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Enablers Supporting the Implementation of Knowledge Management in the Healthcare of Pakistan

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  • Jawad Karamat

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, Shannxi, China)

  • Tong Shurong

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, Shannxi, China)

  • Naveed Ahmad

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, Shannxi, China)

  • Abdul Waheed

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, Shannxi, China)

  • Kashif Mahmood

    (Department of Management Science, Bahria University, Islamabad 44220, Pakistan)

Abstract

Knowledge is considered to be an important resource; it is the source of competitive advantage. However, if knowledge is managed well with Knowledge Management (KM), then it becomes a source for sustainable competitive advantage for organizations. If KM is implemented in an organization, it would improve the organizational competitiveness, performance, and productivity, and facilitate the efficient use of resources. Due to intense competition in the global market, many organizations are moving towards the adoption of KM. The healthcare sectors of many developed countries have moved towards the implementation of KM because it can improve the procuring of knowledge from ongoing activities by the effective use of data repositories. Developing countries have now realized the potential and benefits of KM adoption. Pakistan is one of the developing countries that have recently shown an inclination towards the adoption of KM in its healthcare sector to improve performance of its healthcare. This study was composed of two main research phases. Firstly, the enablers of KM were reviewed from earlier studies. Secondly, interpretive structural modeling (ISM) and MICMAC (Cross-Impact Matrix Multiplication Applied to Classification) techniques were used to show the interrelationships between KM enablers and driving and dependence power of each enabler. The application of ISM and MICMAC technique shows that policy incentive, long-term strategic planning, Information Technology (IT), and alignment of KM efforts with business strategy are the main enablers of KM adoption in the healthcare of Pakistan. Focusing on the identified enablers will help in the implementation of KM. Policy incentives can work as a catalyst to promote KM adoption in the healthcare of Pakistan.

Suggested Citation

  • Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Kashif Mahmood, 2018. "Enablers Supporting the Implementation of Knowledge Management in the Healthcare of Pakistan," IJERPH, MDPI, vol. 15(12), pages 1-22, December.
    • Handle: RePEc:gam:jijerp:v:15:y:2018:i:12:p:2816-:d:189524
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    References listed on IDEAS

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    Cited by:

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    2. Vestina Vainauskienė & Rimgailė Vaitkienė, 2021. "Enablers of Patient Knowledge Empowerment for Self-Management of Chronic Disease: An Integrative Review," IJERPH, MDPI, vol. 18(5), pages 1-24, February.
    3. Mohammad Alboliteeh & Maha Sanat Alrashidi & Nojoud Alrashedi & Analita Gonzales & Romeo Jr Mostoles & Eddieson Pasay-an & Wireen Leila Dator, 2022. "Knowledge Management and Sustainability Performance of Hospital Organisations: The Healthcare Managers’ Perspective," Sustainability, MDPI, vol. 15(1), pages 1-11, December.
    4. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.
    5. Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Kashif Mahmood, 2019. "Promoting Healthcare Sustainability in Developing Countries: Analysis of Knowledge Management Drivers in Public and Private Hospitals of Pakistan," IJERPH, MDPI, vol. 16(3), pages 1-24, February.
    6. Arantes, Amílcar & Alhais, Andreia Frias & Ferreira, Luis Miguel D.F., 2022. "Application of a purchasing portfolio model to define medicine purchasing strategies: An empirical study," Socio-Economic Planning Sciences, Elsevier, vol. 84(C).

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