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Work Design and Competencies in Relation to Work Performance: A Proposed Framework

Author

Listed:
  • Mohd Faizal Hamzah*

    (Ph.D. Candidate, University of Technology MARA, Malaysia Senior Librarian, University of Malaya, Malaysia)

  • Mohamad Noorman Masrek

    (Senior Lecturer, Faculty of Information Management, University of Technology MARA, Malaysia)

  • Irwan Kamaruddin Abdul Kadir

    (Senior Lecturer, Faculty of Information Management, University of Technology MARA, Malaysia)

Abstract

Work performances are an essential key indicator for various organizations, especially in the library. Work performance guide libraries to develop business strategy, and achieved mission and vision of the libraries. Unfortunately, a study in work design concepts in librarianship literature is very limited. In contrast to others, profession work designs are always a key indicator to measure work performance. Therefore this fissure opens a new perspective on work performance study in library fields. Accordingly, this study proposed a new dimension in measuring work performance. Hence, the objective of this study is 1) to identify the conceptual frameworks of work performance and work design, 2) integrating these to propose a heuristic conceptual framework. A systematic review was conducted in social science, psychology, library and management databases. The generic framework was identified and the dominant dimension was listed in the systematic table. The underpinning generic framework, model, and theories were identified. The frequently used to describe work design, competencies and work performance were integrate. Based on the systematic review of the previous study, a heuristic conceptual framework of work performance, competencies, and work design were proposed. The proposed framework can serve as a fundamental conceptual framework for future study on work performance in library fields.

Suggested Citation

  • Mohd Faizal Hamzah* & Mohamad Noorman Masrek & Irwan Kamaruddin Abdul Kadir, 2018. "Work Design and Competencies in Relation to Work Performance: A Proposed Framework," The Journal of Social Sciences Research, Academic Research Publishing Group, pages 127-136:2.
    • Handle: RePEc:arp:tjssrr:2018:p:127-136
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    References listed on IDEAS

    as
    1. Linda Koopmans & Claire Bernaards & Vincent Hildebrandt & Stef van Buuren & Allard J. van der Beek & Henrica C.W. de Vet, 2012. "Development of an individual work performance questionnaire," International Journal of Productivity and Performance Management, Emerald Group Publishing, vol. 62(1), pages 6-28, November.
    2. Dong-Her Shih & Chia-Ming Lu & Chia-Hao Lee & Yuh-Jiuan M. Parng & Kuo-Jui Wu & Ming-Lang Tseng, 2018. "A Strategic Knowledge Management Approach to Circular Agribusiness," Sustainability, MDPI, vol. 10(7), pages 1-20, July.
    3. Ramona Diana LEON, 2015. "The Future Knowledge Worker: An Intercultural Perspective," Management Dynamics in the Knowledge Economy, College of Management, National University of Political Studies and Public Administration, vol. 3(4), pages 675-691, December.
    4. Ayşe Banu Elmadağ & Alexander E. Ellinger, 2018. "Alleviating job stress to improve service employee work affect: the influence of rewarding," Service Business, Springer;Pan-Pacific Business Association, vol. 12(1), pages 121-141, March.
    5. Steven W. Rayburn & David A. Gilliam, 2016. "Using work design to motivate customer-oriented behaviors," The Service Industries Journal, Taylor & Francis Journals, vol. 36(7-8), pages 339-355, June.
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