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Antecedent and impact of procrastination on public sector

Author

Listed:
  • Sih Darmi Astuti

    (Dian Nuswantoro University, Jalan Nakula I, No. 5-11 Semarang, Jawa Tengah, Indonesia)

  • Kusni Ingsih

    (Dian Nuswantoro University, Jalan Nakula I, No. 5-11 Semarang, Jawa Tengah, Indonesia)

Abstract

The purpose of this study is to create a model of the procrastination on Public Works Office of Semarang City, Central Java. The increasing need for excellent service in the field of building and city planning, is increasingly increasing the workload for employees. The large number of community complaints about old problems and the difficulty of licensing and information and developer problems are important factors in performance appraisal. Factors that cause the length of processing of permits include lack of professionalism of civil servants in carrying out tasks and tend to like to postpone work. Based on the complaint, it is necessary to analyze what causes procrastination and how it impacts the agency. The population in this study were civil servants, with a sample of 111 people. Data obtained by survey method using a questionnaire. The analytical tool used is multiple linear regression analysis. The study found that workload and educational level had an impact on procrastination. Procrastination affects stress and employee performance. Workload is the strongest influence affecting procrastination, which has a direct impact on employee performance. While stress does not mediate the relationship of procrastination on employee performance.

Suggested Citation

  • Sih Darmi Astuti & Kusni Ingsih, 2019. "Antecedent and impact of procrastination on public sector," HOLISTICA – Journal of Business and Public Administration, Sciendo, vol. 10(2), pages 83-94, August.
    • Handle: RePEc:vrs:hjobpa:v:10:y:2019:i:2:p:83-94:n:6
    DOI: 10.2478/hjbpa-2019-0017
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    References listed on IDEAS

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    1. Linda Koopmans & Claire Bernaards & Vincent Hildebrandt & Stef van Buuren & Allard J. van der Beek & Henrica C.W. de Vet, 2012. "Development of an individual work performance questionnaire," International Journal of Productivity and Performance Management, Emerald Group Publishing, vol. 62(1), pages 6-28, November.
    2. Afsheen Khalid & Aliya Zafar & Mueen Aizaz Zafar & Lutfullah Saqib & Rizwan Mushtaq, 2012. "Role of Supportive Leadership as a Moderator between Job Stress and Job Performance," Information Management and Business Review, AMH International, vol. 4(9), pages 487-495.
    Full references (including those not matched with items on IDEAS)

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    More about this item

    Keywords

    educational level; workload; procrastination; stress; employee performance;
    All these keywords.

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation

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