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Barriers to Knowledge Management in the Health Sector of Pakistan

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  • Jawad Karamat

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Tong Shurong

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Naveed Ahmad

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Abdul Waheed

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

  • Shahbaz Khan

    (School of Management, Northwestern Polytechnical University, Xi’an 710072, China)

Abstract

Knowledge management (KM) is the source for creating a sustainable competitive advantage, and it helps the organizations to retain, develop, organize and utilize their knowledge. Due to globalization, the organizations must maintain their knowledge assets to survive. Many organizations have realized the potential of KM and are applying it. Since the healthcare industry is growing significantly, it is continuously generating a wealth of knowledge. This knowledge can be recorded, communicated and used by many health care professionals with the help of KM. There is a wealth of research on KM in healthcare of developed countries, but very few studies regarding KM implementation can be found in developing countries i.e., Pakistan. Pakistan is now looking towards the implementation of KM; it is in its initial stages. The implementation of KM in the healthcare of Pakistan is affected by different barriers. In this study, the barriers will be identified and analyzed. An interrelationship between the barriers will be determined, and how the different barriers support each other (driving power), and how they influence each other (dependence power). The results of interpretive structural modeling (ISM) and MICMAC (Matrice d’Impacts croises-multipication appliqué an classment i.e., cross-impact matrix multiplication applied to classification) approach show that lack of support from top management, insufficient strategic planning and lack of support from organizational structure are the main barriers to KM adoption in the healthcare of Pakistan. This study provides a solution in determining the main barriers that need to be solved first, and to ensure effective implementation of KM in the healthcare of Pakistan.

Suggested Citation

  • Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Shahbaz Khan, 2018. "Barriers to Knowledge Management in the Health Sector of Pakistan," Sustainability, MDPI, vol. 10(11), pages 1-22, November.
    • Handle: RePEc:gam:jsusta:v:10:y:2018:i:11:p:4155-:d:182221
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    References listed on IDEAS

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    1. Jawad Karamat & Tong Shurong & Naveed Ahmad & Abdul Waheed & Kashif Mahmood, 2018. "Enablers Supporting the Implementation of Knowledge Management in the Healthcare of Pakistan," IJERPH, MDPI, vol. 15(12), pages 1-22, December.
    2. Ioanna Karamitri & Fotis Kitsios & Michael A. Talias, 2020. "Development and Validation of a Knowledge Management Questionnaire for Hospitals and Other Healthcare Organizations," Sustainability, MDPI, vol. 12(7), pages 1-15, March.
    3. Peterlin, Judita & Dimovski, Vlado & Colnar, Simon & Penger, Sandra & Grah, Barbara, 2020. "Knowledge Management in Health Care Education," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2020), Virtual Conference, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Virtual Conference, 10-12 September 2020, pages 245-257, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    4. Sadia Hanif & Ali Ahsan & Graham Wise, 2020. "Icebergs of Expertise-Based Leadership: The Role of Expert Leaders in Public Administration," Sustainability, MDPI, vol. 12(11), pages 1-19, June.
    5. Ion Popa & Simona Cătălina Ștefan, 2019. "Modeling the Pathways of Knowledge Management Towards Social and Economic Outcomes of Health Organizations," IJERPH, MDPI, vol. 16(7), pages 1-21, March.
    6. Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Nidha Khan, 2019. "Developing Sustainable Healthcare Systems in Developing Countries: Examining the Role of Barriers, Enablers and Drivers on Knowledge Management Adoption," Sustainability, MDPI, vol. 11(4), pages 1-31, February.
    7. Jawad Karamat & Tong Shurong & Naveed Ahmad & Sana Afridi & Shahbaz Khan & Kashif Mahmood, 2019. "Promoting Healthcare Sustainability in Developing Countries: Analysis of Knowledge Management Drivers in Public and Private Hospitals of Pakistan," IJERPH, MDPI, vol. 16(3), pages 1-24, February.
    8. Zahid Shafait & Zhu Yuming & Natanya Meyer & Włodzimierz Sroka, 2021. "Emotional Intelligence, Knowledge Management Processes and Creative Performance: Modelling the Mediating Role of Self-Directed Learning in Higher Education," Sustainability, MDPI, vol. 13(5), pages 1-18, March.
    9. Ahmad, Naveed & Zhu, Yuming & Hongli, Lin & Karamat, Jawad & Waqas, Muhammad & Taskheer Mumtaz, Syed Muhammad, 2020. "Mapping the obstacles to brownfield redevelopment adoption in developing economies: Pakistani Perspective," Land Use Policy, Elsevier, vol. 91(C).

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