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Airport Service Providers in Support of SDGs

Author

Listed:
  • Gabriela Tigu

    (Faculty of Business and Tourism, Bucharest University of Economic Studies, P.C. 010374 Bucharest, Romania)

  • Adrian Cioranu

    (Doctoral School of Business Administration, Bucharest University of Economic Studies, P.C. 010374 Bucharest, Romania)

  • Alexandra Miron

    (Doctoral School of Business Administration, Bucharest University of Economic Studies, P.C. 010374 Bucharest, Romania)

  • Olimpia State

    (Faculty of Business and Tourism, Bucharest University of Economic Studies, P.C. 010374 Bucharest, Romania)

  • Vlad Diaconescu

    (Doctoral School of Business Administration, Bucharest University of Economic Studies, P.C. 010374 Bucharest, Romania)

Abstract

This pilot study investigates the contributions of an airport service provider from Romania specializing in ground handling, operations, and passenger services towards achieving the United Nations Sustainable Development Goals (SDGs). Recognizing the critical role of service providers in the aviation ecosystem, this research focuses on how operational practices can be optimized to support sustainability objectives. It also reveals how businesses can leverage achievements and internal policies that would fit under, and support, SDGs. The study covers the operations of an airport service provider at several airports across the country. Through a series of qualitative questionnaires and interviews with employees, the research identifies best practices and challenges in aligning airport services with the SDGs. The study underscores the importance of collaboration between service providers, airport authorities, and regulatory bodies to achieve sustainable outcomes. By providing practical recommendations and a framework for sustainable operations, this pilot study aims to guide airport service providers in contributing to the global sustainability agenda, demonstrating the potential for meaningful impact in the aviation sector.

Suggested Citation

  • Gabriela Tigu & Adrian Cioranu & Alexandra Miron & Olimpia State & Vlad Diaconescu, 2024. "Airport Service Providers in Support of SDGs," Businesses, MDPI, vol. 4(3), pages 1-18, August.
    • Handle: RePEc:gam:jbusin:v:4:y:2024:i:3:p:23-388:d:1457410
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    References listed on IDEAS

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    3. Sakis Kotsantonis & Chris Pinney & George Serafeim, 2016. "ESG Integration in Investment Management: Myths and Realities," Journal of Applied Corporate Finance, Morgan Stanley, vol. 28(2), pages 10-16, June.
    4. Lu, Ming-Tsang & Hsu, Chao-Che & Liou, James J.H. & Lo, Huai-Wei, 2018. "A hybrid MCDM and sustainability-balanced scorecard model to establish sustainable performance evaluation for international airports," Journal of Air Transport Management, Elsevier, vol. 71(C), pages 9-19.
    5. Jan Bebbington & Colin Higgins & Bob Frame, 2009. "Initiating sustainable development reporting: evidence from New Zealand," Accounting, Auditing & Accountability Journal, Emerald Group Publishing Limited, vol. 22(4), pages 588-625, May.
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    Cited by:

    1. Bahar Yazgan & Ozcan Dogan & Mahmut Bakır & Devrim Gun, 2024. "Sustainable Passenger Services and Child-Friendly Airport Experience: A Case Study of Istanbul Airport," Sustainability, MDPI, vol. 16(23), pages 1-28, November.

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