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I sistemi di misurazione della performance nelle università: considerazioni critiche sul sistema italiano


  • Natalia Aversano
  • Francesca Manes Rossi
  • Paolo Tartaglia Polcini


Performance Measurement Systems have long since been adopted by universities. They have been developed in part as a result of reforms introduced by the wave of the New Public Management, but also as consequence of the harmonization process of the education systems which have affected many countries, particularly in Europe. This paper provides an overview of the Performance Measurement Systems adopted in most European countries and introduces a critical analysis of the Italian system, focusing on the three main university missions that require evaluation. These are: research, teaching activities and transfer of technology, all of which are affected by the administrative activity. Through a documentary analysis, particular attention is given to the guidelines issued recently in Italy by the National Agency for the Evaluation of the University System and Research (ANVUR). From a critical analysis of the systems currently adopted in Italy, taking into account also the systems in other countries, the need to view university performance in a more holistic manner emerges. This would lead towards an integrated assessment of the three main missions that each university is required to accomplish.

Suggested Citation

  • Natalia Aversano & Francesca Manes Rossi & Paolo Tartaglia Polcini, 2017. "I sistemi di misurazione della performance nelle università: considerazioni critiche sul sistema italiano," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2017(1), pages 15-36.
  • Handle: RePEc:fan:macoma:v:html10.3280/maco2017-001002

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    References listed on IDEAS

    1. Gianfranco Rusconi, 2014. "La valutazione della ricerca scientifica. Alcuni spunti di riflessione dopo le recenti esperienze in Italia," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2014(1), pages 73-85.
    2. Cavalluzzo, Ken S. & Ittner, Christopher D., 2004. "Implementing performance measurement innovations: evidence from government," Accounting, Organizations and Society, Elsevier, vol. 29(3-4), pages 243-267.
    3. Antonella Paolini & Alberto Quagli, 2013. "Una riflessione sugli strumenti bibliometrici per la valutazione della ricerca e una proposta: il real impact factor," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2013(3), pages 115-128.
    4. Higgins, J. C., 1989. "Performance measurement in universities," European Journal of Operational Research, Elsevier, vol. 38(3), pages 358-368, February.
    5. Antonella Paolini & Michela Soverchia, 2013. "Le università statali italiane verso la contabilità economico-patrimoniale ed il controllo di gestione," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2013(3), pages 77-98.
    6. Luciano Marchi & Stefano Marasca & Marco Giuliani, 2013. "Valutare la ricerca nella prospettiva europea e internazionale: prime riflessioni," MANAGEMENT CONTROL, FrancoAngeli Editore, vol. 2013(3), pages 99-113.
    7. repec:eee:crpeac:v:21:y:2010:i:4:p:266-282 is not listed on IDEAS
    8. Henk J. ter Bogt & Robert W. Scapens, 2012. "Performance Management in Universities: Effects of the Transition to More Quantitative Measurement Systems," European Accounting Review, Taylor & Francis Journals, vol. 21(3), pages 451-497, February.
    9. Karl-Heinz Leitner, 2004. "Intellectual capital reporting for universities: conceptual background and application for Austrian universities," Research Evaluation, Oxford University Press, vol. 13(2), pages 129-140, August.
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